Trusted Agent profile Β· Middlesex

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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,428 reviews across 3 offices and 2 platforms

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

1/5

Google

I cannot state enough how these agents play off potential tenants to their own advantage. Would never use them again. Unable to be truthful. Seriously lacking delivery if information. Poor communication & total lack of customer care. Sadly the rental market has stooped to a very low standard.

Soni Β· 12 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Soni Rani, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We had an excellent property viewing experience with Damil. He coordinated effectively with us prior to the meeting. We highly recommend Gibbs Gillespie.

Harish Β· 12 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Hi Harish! Thank you for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Overall great experience ! I would thank Charlie Payne who tried her best to help us find a property. Fantastic !

Chirag Β· 5 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Chirag, We are delighted to have been able to assist you with your search for a home for yourself and your family. You have been a pleasure to work with through the process. Best,

5/5

Google

Amazing viewing experience with Damil Dave today. Friendly and informative conversation with him. Thank you

Sakina Β· 5 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Hello Sakina, we appreciate you taking the time to leave us this feedback.

5/5

Google

Courteous and friendly service by Damil Dave recently. He went extra mile to make our viewing experience even better.

Dhruv Β· 5 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dhruv, thank you so much for the positive review! We hope to be of service to you again in the future.

5/5

Google

From Day One Charlie Payne has been very very supportive and professional. She was always available to answer any questions and our concerns. We are really grateful to have Charlie as our Gibbs representative. We highly recommend Charlie.

Sundip Β· 5 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Sundip, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

5/5

Google

I wanted to take a moment to express my sincere gratitude for the excellent service provided by Joe Fermoy. Gibbs Gillespie is a wonderful real estate agency and one of the reason of this is having talented and friendly advisors like Joe. He explained me everything about the lettings terms and completed all formalities with in 2 days. We are happy and excited to move in our new property :)

Anurag Β· 5 June 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Anurag, reviews like this give us motivation and help us ensure we provide high-quality care, it is always so rewarding to know that we have provided a top class service. If you have any further questions, please don't hesitate to reach out!

5/5

Google

Had a fantastic viewing with Damil Dave. He was very attentive and helpful.

Abpatel Β· 29 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Abpatel 1234@gmail.com Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Damil Dave helped us with showing the property at Woodford Crescent. We are glad to receive excellent service from him.

Msk Β· 29 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear, Msk Msk! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Viewed a house with Damil Dave today, he was kind and professional. Also, provided us with all the important information. Top Man, Damil.

Arpit Β· 29 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Arpit Jethwa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were greeted politely by Damil Dave when we arrived for a viewing at Anglesmead Crescent. Impressed with his enthusiasm and ability to make us feel comfortable and learn about the property.

Farz Β· 29 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Farz Nathani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a virtual tour with Damil. He was excellent with his work. Even if it was a virtual viewing, he didn’t miss a single bit and everything was well explained and as a bonus he showed us the neighbourhood. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» Editing review after moving to our new house. Thanks Joe Fermoy, who took care of every details we were looking for and helped to get a house of our choice within our budget. Thank you

Krishna Β· 29 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Krishna, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

As a first time buyer, Tommy Higgins was very helpful and explained each part of the process step by step. His personable nature and ability to provide timely updates were very useful for what could have been an otherwise stressful process. I would highly recommend this branch and the team for anyone looking to buy their next house!

Armen Β· 26 May 2024 Β· Gibbs Gillespie Ruislip Manor

Agent replied Β· 24 August 2024

Hi Armen Azizian, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a great buying experience. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

It was great experience with Damil who explained very nicely about the property. Thanks !!

Anurag Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Anurag, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

5/5

Google

I never expect virtual viewing can be that effective. Damil did an amazing job in covering each and every corner of the property in detail on video call.

Mohit Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Mohit, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

We had a brilliant viewing experience with Damil. I really appreciate the way he helped and guided us. Great work, keep it up!

Ashish Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Ashish, thank you so much for the positive review! If you're ever in need of more help, please let us know!

5/5

Google

Damil Dave was really courteous and helpful when he took us for a viewing. He made the experience less stressful and provided an excellent service.

Y Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Y B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Viewing was so stress free today. Damil Dave went extra mile to make our experience better. He gave us the idea of nearby area, locality and directions.

Wajahat Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Wajahat, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

I highly recommend Gibbs Gillespie in Pinner; Damil Dave was very helpful. We had an outstanding viewing experience as compared to other estate agents.

Priya Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dear Priya, Customer care is important to us so we really appreciate you taking the time to leave a review! We hope we can assist you further going forward. Thank you again for leaving us this response!

5/5

Google

I am much delighted and glad to put a review, i recently moved in a property at Pinner with Gibbs and gillespie, the timely delivery clarity of documents and procedures timely response were adorable. Special thanks to Ms Charlie Payne, who was really made the renting a home .

Alok Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Hi Alok, thank you for taking the time to leave a review for Charlie!! We're happy we could meet your expectations! We hope to see you soon!

5/5

Google

I had good friendly yet professional viewing experience with Damil Dave from Gibbs Gillespie and Charlie Payne from the time I registered with her to arrange the appointment for viewing the property in Lloyds Court Pinner. Damil Dave very professional service called to confirm our appointment, He also directed us as we got lost on our way . Damil also answered all our questions we had about the property and the surrounding. Keep up the good job guys as not many agents are nice friendly and yet Keep It professional. πŸ˜ŠπŸ‘

P Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Thank you for taking the time to leave such a glowing review!!! We're so happy we could meet your expectations and glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

We are very much impressed and grateful of the support Charlie Payne has give us. From our initial conversations and throughout the whole process, Charlie was very professional. She was highly knowledgeable within her profession and experience, combined with her patient approach, made this otherwise stressful event a smooth and successful process. Beyond her expertise and professionalism, Charlie was amicable and kind throughout, helping us to find our perfect home to rent. We would highly recommend Charlie Payne (Gibbs Gillespie - Pinner) to support anyone looking to rent a property.

Qendrim Β· 20 May 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Qendrim, we are so happy to read such a great review about Charlie Payne, one of the most satisfying parts of our job is finding the right Tenants the right home and we are so happy that we have been able to assist in your search! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out!

5/5

Google

I highly recommending Gibbs Gillepsie Lettings . Charlie Payne have shown incredible professionalism and service . Thank you Charlie and wishing you the very best ! C A

Carmen Β· 20 April 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Carmen, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie Pinner!

5/5

Google

Charlie and Joe have been amazing from the start! Professional, personable and always happy to help with any of our queries! We couldn't recommend them enough!

Dominic Β· 20 April 2024 Β· Gibbs Gillespie Pinner

Agent replied Β· 19 June 2024

Dominic, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you enjoy your new home and make many great memories! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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