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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 2 platforms

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Great experience in buying a house with Tommy & Alex! Best chaps to work with!

Sandeep · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hello Sandeep Kumar, thank you; we appreciate your feedback! We always strive to provide top quality service to every buyer/seller. Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

Very helpful, kept me informed throughout. When the original purchaser withdrew they found another buyer really quickly. Thanks for all your help with the sale.

Jane · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hi Jane Griggs, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Excellent service from Tommy and Kazia. They have been very helpful in securing a sale. I would certainly recommend Gibbs Gillespie to anyone wishing to sell their property.

Denise · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hello Denise Millward, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service, and are pleased to hear that you receive excellent service from out Ruislip Manor team. Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

We just had an offer accepted for our first house in Ruislip with Leonie and I'm very glad we worked with her! She was very helpful and quick and she managed to give us a few last minute viewings - one of which we ended up taking :)

Andrey · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Andrey “knelse” Klyuev, thank you for sharing your positive experience! We always strive to provide top quality service and are pleased to hear that Leonie was able to assist you so well. Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

Gibbs Gillespie (GG) was one of three agents recommended to us via getagent.co.uk . Conor McGee of GG provided clear guidance on their approach from the beginning. Kasia was very helpful in managing the process. They were very proactive in getting our property on the market. They were quick to address any complication in the process. Overall, we are happy with GG’s process and service.

Femi · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hello Femi Amao, thank you; we appreciate your feedback! We always strive to provide top quality service to everyone and are pleased to hear that you had such a positive experience with us! Best wishes Gibbs Gillespie Ruislip Manor

5/5

Google

What a delight to have Tony and his team working in selling our property in ONE DAY unbelievable. Kept upto date regularly. This is the third time we have used Gibbs in 40 years and will do so again if needed Would recommend Tony and his team to anyone they are exceptional

Steven · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Dear, Steven Morris! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Tommy, Alex and Kasia were a pleasure to deal with. They kept informed throughout the whole purchasing process. They're super friendly and informative, but at the same time very professional! I would highly recommend Gibbs Gillespie Ruislip Manor for all property and purchasing matters!

Upendra · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hi Upendra Chauhan, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We always strive to provide top quality service. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Really delighted with the experience provided by Tommy and the team. From giving instructions on 23 April to completion of the sale on 5 July was pretty amazing. The advice, marketing, support and communications throughout have been excellent - making what can be a stressful experience run smoothly. Really impressed by the team's professionalism.

Rob · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Rob Barnard, we're happy you found our staff to be so supportive during the sale of your property. We always strive to provide top quality service, and are pleased to hear that you had a positive experience. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

We were first time buyers and had the pleasure of liaising with various colleagues including Tommy and Kasia. Communication was outstanding and we were never left waiting for a response. The process was smooth and stress free and I would highly recommend this branch and the team to anyone looking to buy their first home! We received a lovely gift box upon collecting the keys which was also a nice touch. Thank you!

Maya · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Hello Maya Jadav, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day! Best wishes Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

We instructed Gibbs Gillespie with the sale of our property in Ruislip Manor. Tommy and his team were quick to bring multiple strong offers, which resulted in an over the asking price completion. Great after sales from Alex and Kasia made the whole process a delight.

Timel · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Timel & Seema, we are so happy to read such a great review about our team in Ruislip Manor. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your house sale. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

1/5

Google

Worse estate agent for new home too much pressure from there manager Alex he try to be too smart saying wrong things to get exchange done in 21 days all this rubbish n telling to put property back into market . Never used this agent .

R · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear R P, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We have had a lengthy process but Kasia from Gibbs was incredible throughout. Throughout the entire process she responded to emails very quickly with really helpful guidance and went above and beyond. Could not have been more helpful

William · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 8 December 2024

Dear William Thorp Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Together with my wife, we are very pleased and impressed with the quality of the service received from Gibbs Gillespie throughout the process of buying our property. The support received from Ian originally, and subsequently from Luca throughout the majority of our case, was extremely diligent and professional. Quite frankly, during the whole purchase process Luca's efforts were clear to see, meaning there was no room for us to wonder about the latest information available to Gibbs Gillespie, nor any of our inquiries left unanswered for any meaningful amount of time. Luca's unwavering and competent support really made the difference so thank you once more for all your efforts! Vasco

Berlaita1 · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 8 December 2024

Dear Berlaita1 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Voyt · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 November 2024

Dear Voyt! Thanks for the amazing review and star rating! All the best, Customer Care Team

1/5

Google

Asked to view a few houses for a couple and toddler 17 months. The house was spacious 1 bedroom but I wouldn't be able to view any of it because the shared household income is either higher and the price i wanna rent is lower priced. Don't bother with this estate agent waste of time. Tried so many times for viewing or virtual but failed until the house is let.

Danial · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 23 October 2024

Good Afternoon Danial Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Ruislip and they will be happy to discuss this with you further, Kind Regards, Customer Care .

5/5

Google

As a first-time seller, Tommy, Kasia and the team at Gibbs Gillespie (Ruislip Manor) made the whole process transparent and straightforward. From arranging the viewings to receiving an offer, and then all the steps needed after accepting the offer, we were kept well informed and everything went smoothly. Thanks for making the experience painless!

Helen · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 23 October 2024

Hello Helen, thank you; we appreciate your feedback! We are very happy we could provide you with a positive experience! Best wished, Gibbs Gillespie Ruislip Manor

5/5

Google

I recently bought my first home with the help of Tommy, and the experience was exceptional. Tommy’s expertise and dedication made the entire process smooth and stress-free. He was always available to answer my questions and provided invaluable guidance every step of the way. His friendly and professional demeanor made me feel confident and supported throughout the journey. I highly recommend Tommy to anyone looking to buy a home. Thank you, Tommy, for making my dream of homeownership a reality!

Natalia · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 23 October 2024

Natalia Seneta, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

The whole purchase process went very smoothly without any hiccups or delays. Special thanks to Tommy, Kasia and Alex!

Amrit · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 23 October 2024

Amrit Gurung, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Ruislip Manor!

5/5

Google

Gavin Dalton and Danielle Gennard have been very helpful. Danielle helped in every step of the process and Gavin gave me good advice on property market, he witnessed my signature and both have been very friendly. Good communication, realistic advice and friendly service.

Alan · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Alan 9044 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had an excellent experience with Pritesh as my letting agent. From the very beginning, he was professional, helpful, and efficient in sorting everything out for me. He made the entire rental process smooth and stress-free, always being responsive and ensuring that all my questions were answered. His dedication and support truly stood out, and I highly recommend him to anyone looking for a reliable and trustworthy agent. Thank you, Pritesh, for all your help!

Ehsan · 20 March 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Ehsan Darwish Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Just want to say thank you to Pritesh, who helped us to find a new home. Always answer on phone when we called, and give answers for our questions. Thanks Pritesh!

Maria · 19 March 2025 · Gibbs Gillespie Ruislip

Agent replied · 4 May 2025

Dear Maria Voros Customer care is important to us so we really appreciate you taking the time to … More

5/5

Google

In what has been a tricky sale, Luca Beltrami has been excellent in keeping me up to date with proceedings.

Pat · 5 March 2025 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Pat Cracknell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sam and Luca along with other of their colleagues from the Ruislip office team have been great throughout the whole sale process. Communication has been very good and most importantly quite regular. Sam's knowledge of the local area and the local market is excellent. Luca has kept us informed all the way through the latter stages. It has been a pleasure to work with them on Highly recommend

Stephen · 1 March 2025 · Gibbs Gillespie Ruislip

Agent replied · 3 June 2025

Dear Stephen Kimsey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Amazing service from Damil Dave. He was professional and very knowledgeable, also polite throughout the viewing process.

Shakun · 15 January 2025 · Gibbs Gillespie Pinner

Agent replied · 22 January 2025

Shakun, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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