Trusted Agent profile · Middlesex
Verified
★★★★★
1,428 reviews across 3 offices and 2 platforms
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
Showing 1,422 reviews on Google only. Show every review
5/5
GoogleRating only, no written review.
Dear Eddie Slavin! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleGreat experience with our viewing. Klein is very friendly and flexible.
Dear Lydia Vella Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe’ve been looking for a house for the past few weeks and have been very impressed with Gibbs gillespie and their team, especially George and Rina, who have all been very helpful and informative as we continue to look for our new home.
Dear Jayrai07 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with the services provided by the Gibbs Gillespie sale team, Gavin and Luca. Luca has been especially helpful since we accepted an offer and could not have done more to keep all the parties involved up to speed and on track through his excellent communication and proactiveness, to ensure an extremely quick and smooth transaction. Thank you Luca!
Dear Karen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWorking with George Gordy, he is amazing to listen to us from a buyer prospective . I wish all other gibbs have George at their offices they would make more sales. Look forward from buying from George and giving George business back in the near future. What George understands is the long term relationship with buyers although we buy a house, we are more likely to come back to the same estate agent who supported us years before to sell the same house.
Dear Vik (the Swimming Fish) Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLuca Beltrami (Move Manager) has been friendly, approachable and professional and should be commended for this. My thanks to Ian as well for his initial contact and help.
Dear Elaine Lobo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from very first day at valuation to securing the sale at first viewing !.. Sam George & Luca were so professional ..friendly … and regularly kept us updated every step of the way … always available to answer questions and great support throughout the selling process … would highly recommend Gibbs-Gillespie Ruislip team to anyone looking to buy or sell their homes
Dear Linda Kelly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAll the members of the team I interacted with were all friendly and professional (George, Klein, Luca and Sam); from booking viewings to finally having an offer accepted. Through the process of STC, I can not praise Luca enough for his patience, determination and human approach. Luca listened, communicated well and also made the process an easier pill to swallow. (It was a unique experience, and I did not feel alone in the process)
Dear Jade Wills Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI can’t praise Luca, our Move Manager, enough for his help in getting our sale across the line. We were a probate sale, and we’ve been dealing with multiple solicitors. Much of the time it seemed like he was ‘herding cats’ on our behalf, and I’m so grateful for him being so organised and communicative. I’d definitely recommend him highly!
Dear Juliette Steer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJust exchanged contracts on a house in West Ruislip through Gibbs Gillespie, the Ruislip office. The process involved some complications but Luca kept chasing up relevant parties almost on a daily basis. And also kept us updated with the developments. I would happily recommend Gibbs Gillespie to anyone.
Dear Anastasia Papazafeiropoulou Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe were buying a property through Gibbs Gillespie and we had a few questions to ask the seller. Fortunately, we had been appointed Luca Beltrami as our move manager and he was a fantastic go-between for us and the seller. Any questions we had were normally responded to within a couple of hours. Luca made our move much easier than we thought it would be. Thank you.
Dear Anthony Kybert Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe team at Gibbs were outstanding. Sam took a personal interest very early, was incredibly patient, helpful and gave very sensible advice. They always made us feel that they wanted the best outcome for us and not just what suited anyone else. Sam then handed over to Luca, who again was excellent and gave a first class service in making a stressful situation seem manageable. I couldn’t recommend the team highly enough, you do not need to look any further afield….use them!!!
Dear Clayton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLuca and Ian at Gibbs Gillespie Ruislip have been amazing throughout our home buying process. Luca kept everything on track, ensuring that any concerns were resolved quickly and efficiently. He was excellent at chasing up both sides to make sure the process kept moving forward and was always just a phone call away whenever we needed anything. He played a key role in maintaining smooth communication between all parties involved. Ian has been incredibly helpful from the very beginning and went over & above for us, making the entire experience so much easier. He always took the time to ensure we felt confident and informed at every step of the process. We highly recommend them! Thank you Gibbs Gillespie Ruislip - Ian & Luca!
Dear Marsha & Kuda Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRating only, no written review.
Hello Shuja Rizvi Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
3/5
GoogleThe whole process of moving is stressful & the last week was a nightmare but I have to give a special mention to Luca who was extremely helpful, supportive & got us through to the finish line, he was superb & he was definitely 5 stars however , the solicitor that Gibbs recommended to us to use were absolutely shocking, they were the most unhelpful people I’ve ever had the misfortune to deal with. I know for a fact that I am not the only one who has trouble with them either some they recommend them I do not know, they caused us untold stress & made the whole experience awful. Do not use who they recommend they are awful.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
5/5
GoogleThank you to the Ruislip team for selling our property, in particular Gavin and Luca for their positivity, proactiveness and excellent customer service throughout. Selling a home is stressful, but we always felt in good hands and would easily recommend Gibbs Gillespie to friends and family. Damien and Vicki
Dear D Carr Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe service provided by Gibbs Gillespie through the sale process has been excellent. Sam and his team have kept us informed of all developments and the options available to us. They have made what is normally a stressful process as stress-free as possible. A special mention to Luca who liaised between ourselves, the buyers and solicitors after the sale had been agreed to significantly reduce the time until exchange of contracts.
Dear Clive Shackell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt was a great experience all around; our purchase did take a long time; however, Sam originally, as part of the offer, and then Luca's support throughout the completion, has been great. Luca communicated well and continuously, helped us chase and push the seller's solicitor, and ensured we were always in the loop on any comms/direction received from the seller. We would highly recommend the Gibbs Gillespie. We would highly recommend the Gibbs Gilliespie team when buying a home, especially Luca.
Dear Nirmin Daredia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommend Gibbs Gillespie Ruislip. Such a lovely team. Luca worked tirelessly on our purchase property, ensuring everyone was chased up and guiding us through the process. Luca is polite and professional and a an asset to Gibbs Gillespie. We had a number of hurdles to get over and the process at times was frustrating but Luca was always so positive and reassured us everything was going to be fine, and he was right. Ian showed us the house we purchased and was so helpful and took extra time showing our family around and was very informative. He took the time to include our little boy and made it a positive experience. We felt at home on day one of seeing the property and feel very fortunate to now be living in our new home. Thank you Gibbs Gillespie Team for all of your hard work and support.
Dear Sally Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRecently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.
Dear Sam648 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAll of the team at Gibbs are friendly and polite and have taken the ups and downs of the past few months and the sale of my house in their stride and reassured me that everything would turn out fine. It’s been a rollercoaster of a journey made more manageable because of the brilliant Luca. He has worked tirelessly chasing all parties and keeping me informed along the way, he is always positive, straight talking and has a good sense of humour, something that we have both needed during this journey. Luca is a great asset to your team, can’t praise him enough. Thanks all
Dear Gillian Dunn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you so much Gibbs Gillespie for doing an amazing job in helping us get our dream house.. It has been an amazing experience & the best decision to have you as our estate agent..Thank you Peter, Luca & to everyone in your office in Ruislip.. You're all brilliant & kind! We will highly recommend you of course to others! We are so happy & pleased & can't wait to move in...
Dear Jill Christie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been impressed with all the Gibbs Gillespie team, particularly Gavin and Luca, who managed the sale of my mother's property with professionalism, expertise and great communication throughout the process.
Dear Isabelle King Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLuca Beltrami took care of our purchase of our property. It was a long-winded process for its completion. He was supportive, understanding, and extremely patient in the complication in the completion. Many times during the process, it was frustrating with the lack of progress, but having Luca deal with the sales enabled us to remain calm and feel supported in the whole process. He remained professional throughout, and so were the team. I would recommend Gibbs Gillespie as an agent for the sales of property.
Dear Veena Batra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gibbs Gillespie is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 5 Gold across three branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 20172017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.
ESTAS winners in one year, the group and its branches: 2019.
ESTAS awards by year, 20192019 1 Silver ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.
Negotiator Awards winners in two years, the group and its branches: 2017, 2018.
Negotiator Awards by year, 2017 to 20182018 2 Bronze The Negotiator Awards 2018 winners
2017 1 Gold and 2 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.
Lettings Agency of the Year winners in one year, the group and its branches: 2012.
Lettings Agency of the Year by year, 20122012 2 Gold Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.
