Get Living estate agents in London and Salford

★★★★★ 2/5

Google

Rating only, no written review.

Hector · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Danny · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Svilen · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Marko · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

M · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Beautiful area. Happy birthday :)! Get Living..... :) 5 stars!

Vesela · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great letting agent, fab service when you walk in. Not so great over the phone.

Lauren · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

The worst experience ever! Avoid this place at all cost!! area looks nice but the their team is just worst I have ever seen in my life! Extremely high rents and no service at all. They just crashed all my human rights and Disturbed so bad my last 6 months. Regret every second and every pound!

Nikolay · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Just horrible. Unless you walk into the office your issues will not be addressed. I have never received the right answer within the first couple of emails. They are lucky that the flats are amazing and the surroundings as well.

Kat · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

UPDATE MARCH 2019: Not much has changed - I reported a maintenance issue which took over a week to be handled (not fixed), an engineer attended in my absence and while the original issue has been fixed, they have managed to create another problem during their visit - of course, this was not 'logged' on their system so whoever answered the phone is clueless. UPDATED JULY 2018: AVOID DHERAEN!!! AVOID KRUPA!!! GLL took 1 month to return £9700 they owed me - their excuse? Dheraen was ill. This makes no sense and is completely unacceptable as someone else could have and should have taken over + none of my correspondence was ever through Dheraen's personal number or email so honestly a stupid, pathetic, irresponsible excuse esp. when that much money was owed. UPDATED MARCH 2018: TERRIBLE WITH MAINTENANCE ISSUES. EVERY SINGLE TIME I CALL TO DOUBLE CHECK AN APPOINTMENT, THEY'LL SAY THAT NOTHING HAS BEEN BOOKED. SORT YOURSELVES OUT SERIOUSLY. STILL WAITING FOR A MAINTENANCE ISSUE I REPORTED IN NOVEMBER 2017. THE NEGATIVES: (AT THIS POINT, EVERYTHING) 1) Slow to respond to maintenance issues as mentioned by 90% of the reviews here. 2) Replies (when you get them) are very unhelpful and vague, and usually signed off 'Team Belvedere' making it impossible to specify a name when someone one the phone asks who booked my appointment (+ isn't that your job?) 3) Once an appointment was finally made, I was given a date but no time (anytime between 9-5 is all I got). 4) The inventory checklist was not very detailed - it did not include any damages/signs of wear evident upon my move-in. I have included my comments as requested and sent it back within 48 hours of moving in, but not yet hear back (it has now been 4 months). THE POSITIVES: 1) The contractors/engineers that visit are VERY friendly. THE ONES SAT IN THE OFFICE ARE JUST USELESS AND CANNOT HANDLE ANYTHING. Also, if you can't deal with confrontations then be better at your job. (Oh wait, another negative) I would have hesitated signing with GLL had I seen their endless, shocking reviews beforehand. I have now learnt and will be reading reviews on Estate Agents before signing in the future. Due to the number of days I've given up for maintenance visits, my friends and colleagues have now realised how awful GLL is. I'll give my honest opinion and warn anyone who asks me about renting with GLL.

Jennifer · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

I love my flat, but have never experienced such consistently awful customer service in my life with administrative errors (twice resulting in GLL erroneously withdrawing an additional £1K out of my account) more common than I thought was possible, and never a 'sorry' / 'I understand your frustration' / 'let me see what I can do to resolve the issue' in sight. Managers are OK, but with this exception, staff are defensive and rude. Today, one hung up on me.

Kathryn · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great experience finding a flat with Get Living London. Although their website hasn't been updated, both Charlotte and Deontae went out of their way to find us the right flat with our requirements and within the timeframe we've been working to. They were always very helpful and genuinely wanted to help us! Maria was also very prompt and diligent when helping with the documentation.

Haroun · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 4/5

Google

We will move from 31st August to Emperor House first floor but process seems to be very easy. Although website is not updated. But when you meet the staff all seems to be customer focused, Charlotte Goodyear great communication. Victoria Lebedzinskaite most crisp and sharp truly professional down to earth she does everything in one go, obviously its team effort so well done so far please keep helping us in future. I hope everyone will get same support and help.

SUSHIL · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Thankful its nearly over. Can't get out of here fast enough. You better hope nothing breaks... or they'll take over a month to fix it! Not ideal when you've got kids running about the place. The two biggest negatives. 1. Maintenance: Everything takes weeks and weeks to fix, from chairs to cheap curtain rails. 2.The "relationship" managers: I'm not sure they should have relationship in their name as they honestly can't manage them. Who knew you could be rude to your customers and still be a manager over a year on? I'll refrain from naming names but all of our conversations were fruitless and frustrating. Emails? Weeks to reply, when they do they are very rude. Calls? Oh they'll answer and make promises to get right on it but you'll never hear again In person? delightful... but more fake promises. 3. If you drop in to the office you'll find them sat around a table joking around... not working to resolve your ongoing maintenance issues. God knows how they'll deal with the hundreds of new flats that are about to be opened. I'll be saying a prayer for the new residents.

Hannah · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

I couldn’t have been happier when I first moved to East Village in January 2016. Finding a flat, documents preparation and move in was smooth and quick. Thanks a lot to Mirabelle Gardens team for being so responsive and helpful. A month ago I moved to Mimosa House (Belvedere) and my impression from the managing company has completely changed. It all started on the stage of signing the contract (we got the final version late afternoon the day before moving in). During the check in we pointed out that the fire alarm has a flashing light (means the battery needs replacing). The lady who was doing the check in said she’d send somebody tomorrow. After that we called GLL and sent numerous emails regarding that, but no actions have been taken to replace the battery (after 1 month). Now there’s another problem - the leak alarm is going of 3-4 times a week at 5am. It’s obviously broken and goes off by a timer. I can tell some of our neighbours have issues with the leak alarm as well as I could hear it going off through the walls. We have given GLL several calls, tried personal visits, emails. We were told that this Tuesday an electrician came to disconnect the alarm but it’s still going off at 5am.. I hope nothing major will break until the break clause period ends as I fear the level of assistance would not be any better. I am only mentioning a few topics we where trying to get some assistance with from GLL. Not once the outcome has been any better. The service is just appalling. I do not recommend this place to anyone.

Ekaterina · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We lived in East Village for 2 years and loved it. The homes are very spacious/modern and the village offers loads of different retailers to enjoy right at your doorstep. It’s super convenient having all the restaurants, cafes, supermarket, gym, doctors, dentist, dry cleaners, Westfield shopping center and amazing transport links etc. at your fingertips !! I would highly recommend anyone looking to rent in London to live in the village :)

Tyler · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

I really do not recommend GLL to no one. If s not worthy. Flats are quite pricey but service is out of control. Extra headache for no reason. How many times I need to send a email or call to the office to fix one single problem? No response!!! Since i moved in, im only dealing with some stupid issues what needed to be fixed before my actual moving date. Very poor manager and management. It took 3 months and 3 visits to fix my curtain rail. They may forget to book your problem in to the system for maintenance job. I recently called them up few times just to double check if they booked me in, but belive me or not, they did NOT. So i rebooked it again. ( i will double check definitely again) They will promise you to fix everything and u will believe them, but end of the day they always lying.

Agnese · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 3/5

Google

It is a great area to stay, and I will definitely give a 6 star rating for living. The reason why I am only giving 3 Star is because of the poor quality management of Get Living London. Do not get me wrong, if you talk to the team, they are all very nice people. However, if you want to get something done you need to constantly chase them. Besides that, It seems 50% of the time, my calls/emails never get responded. Even if I do manage to get hold of them, I will have to re-explain all my situation again (It seems they never check their emails properly). This whole process is very frustrating and I often feel it is a waste of time for me and for them to explain things over and over again.

M · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

By far the worst renting company in London! I've stayed there from August to April (2019) and only faced issues and troubles from them! When you have a defect in the flat, definitely don't count on them to be reactive or of any assistance. It's written on their website that they don't take any deposit, this is the first lie - If you're moving from abroad, they'll automatically discriminate you regarding this. I wanted to use my 6 months break clause to leave my flat - be very careful as they've used a loophole to make me pay 2 additional months of rent (even though I was no longer living in there) but still had the audacity to ask me if their contractors could use my commodities for showers and so on? I highly recommend you not to rent through them!

Oumar · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 3/5

Google

The apartments are stunning and the area is a nice community with all the necessities nearby. I was helped through the rental process by Victoria Lebedzinskaite and Amina Gray who were both very helpful, personable and great to work with. My main grievance living here is that management seems understaffed and while everyone is incredibly nice it can be difficult to get what you need in time. Maintenance issues are a huge problem and it took about three weeks for them to fix a window in my flat that wouldn't close. Sam, a staff member, was terrific and kind enough to update me on the progress daily, but it was clear that the problem was with management and how few maintenance people were available for the entire block of buildings. I really enjoy living here, and if one doesn't have maintenance issues, it's great. If you do, it will be an uphill battle. I fear that if they don't resolve these issues, it will force people to move out. Problems need to be addressed quicker.

T · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Lived here for one year. Found the area amazing. They try really hard to get a bunch of events going. The flat was super modern. It always kept warm as it had great insulation - the heating up a small amount would work for winter time. Get living were always on point about fixing any problems that i may have had with the flat. Also had Charlotte as relationship manager - So friendly and always had our best intests in mind.

Rory · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

One of the easiest and most comfortable companies in the renting space. The homes in E&C are super comfortable and come furnished with all the immediate needs for a renter who wishes to live in London. Chloe, my relationship manager has been so great with any problems I have and there's always an immediate solution to all my needs. The club room is great place to work/study/relax. Overall, 10/10 for comfort, value for money and location.

Saloni · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Nice place to live, but the management team behind the properties couldn't be any worse. We had a dishwasher that broke down and took 9 weeks to repair. This was after 6 visits face-to-face explaining the situation. The staff were very friendly and we're all shocked at the issue but it didn't mean it got followed through to resolution, until a second, third.... and 6th visit. I had a flat of 3 where we all split rent equally. One month, one person received a preemptive notice that all the rent was booked against their name of which it shouldn't have been. We responded that it should not be the case and not not to bill the single person and revert it as per the previous months... Lo and behold, nothing was done about it and the rent was taken from one account, putting them into their overdraft and subsequently receiving overdraft bank charges. All emails following up to request that the charges would be repaid were subsequently ignored and still in debt to their incompetence to this day... The list could go on and on... Good luck if you move in!

Chris · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I have lived in the East Village now since 2015 and have watched it grow. As with everything always growing pains as the neighbourhood gets bigger and bigger but I cannot stop telling enough people how much i truly love it. It is super convenient, the staff are really friendly and helpful and there are always amazing events and free things to do. They do their very best to keep it clean, maintained and safe, and I love how I can basically find everything I need within 10 minutes from my doorstep. I love my flat and all the amenities and for central London I couldn't think of living anywhere else!

Edwina · 13 June 2019 · Get Living London (1 East Park Walk)