Trusted Agent profile
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Get Living's three offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
GoogleFantastic experience with Get Living in Stratford. Every request I have made they have come back instantly and gone above and beyond. The properties and community they have created is fantastic. 5/5.
Thank you Ebs for a great feedback. We are so delighted that you rate our service a 5 star as we strive to provide just that for all our residents. Jackie Robinson - General Manager
5/5
GoogleWe had a great experience of flat hunting with GetLiving, especially with Claire Oki who was fantastic and found us the perfect home. Would highly recommend the area and especially the team.
Daniel, thank you! It is great to hear your experience with us and our team. Richard - Head of Resident Experience, East Village
5/5
GoogleI very enjoy the experience renting with Get Living. All the rooms in Get Living are very nice! Many thanks to Rikki and Zainab, they are very helpful and can answer any questions you want to ask about the flat!
Chaoyang, thank you for leaving us a review, I am thrilled that you are enjoying your new home, if there is anything else we can help you with please give us a call. Jackie Robinson - Director of East Village
5/5
GoogleWe have just finalised the contracts for moving within the village. Charlotte, Zainab and James have been extremely helpful and made the whole process (flat viewings, sorting out moving out/in dates, paperwork) very quick and smooth.
Hi Alina, the team will be happy to receive such a lovely review, thank you. Jackie Robinson - Director of East Village
5/5
GoogleThe Get Living team was excellent, and Matt S. and Zareena A. in particular were so helpful. They were able to move quickly on a tight schedule and accommodate me remotely.
Thank you Darren, we really appreciate you taking the time to review East Village by Get Living. We hope you will be very happy in your new home. Do not hesitate to contact us if you need anything. Jackie General Manager
5/5
GoogleI was in need for a speedy move in because of roommate problem. And getliving was able to sort everything out in just 5 days. special mention to Rikki Lam and Zainab who works there. was a great help and made my life much easier
Thank you for your review Yangxin, I am pleased the team have been able to help you at short notice. If there is anything else we can help with please give us a call. Jackie Robinson - Director of East Village
5/5
GoogleDecided the move to East Village due to convenience and Rikki has helped us big time in finding a flat! The entire process is smooth and securing a flat have never been easier. Big shout out to Rikki for answering all our questions and sorting stuff out in order for us despite Covid-19 situation!
5/5
GoogleI used to live here. The scenery here is very good. And the community management is very friendly, people live here very happy and the surroundings are very convenient. I have to say that Manager Davide is a very understanding person, he helped me a lot when I checked out! I like this place of residence very much.
Hi William, Thank you for the feedback and your kind words about Davide. Hopefully we might see you back in East Village some time in the future. Jackie - General Manager
5/5
GoogleSpecial shout out to Charlottle at Get Living who has been truly helpful in my search for a lovely apartment. Her bubbly personality suits her job really well and made me feel cared for. Thanks again!
5/5
GoogleSince moving into Laurel Point, we have been extremely happy with both the place and the professionalism of GetLiving! Daiva Simanauskaite has been a joy to deal with and has assisted us with every need. Thank you to the entire team. Jayson and DonPositiveProfessionalism
Hi Jayson & Don, I am delighted that you are enjoying your home and the levels of service you have received from Get Living and especially Daiva. Don't hesitate to contact us should you need any help with anything that can make your time with us a great experience. Jackie - General Manager
4/5
GoogleThe maintenance team at Get Living are excellent, always responding very quickly to any request for help. Any fault rectified quickly and really nice people to deal with on all fronts.
Thank you Susan, I will certainly pass this feedback on to our maintenance team. Jackie - General Manager
5/5
GoogleA massive thank you to Rikki, Zainab and Daiva for helping us find such a great apartment and making our move-in experience so easy. They have gone above and beyond at every step and are very responsive and always happy to help!
Hi Lukas Thank you for the feedback I am thrilled that you are having a great experience with us. I will ensure your message is passed to Rikki, Zainab and Daiva. Jackie Robinson - Director of East Village
5/5
GoogleI moved in East Village in July. It is an amazing experience. Zainab Fayad and Billy Harding, from Getliving, helped me a lot with the contract, the energy and many other preparations. They are very friendly and patient and they would reply the emails very in time.
5/5
GoogleI would like to take this opportunity to mention how pleased I am with the service provided by GetLiving team. Moving is a very stressful time for all and I am no exception. I would like to mention how pleased I am with the services provided by Zareena Aziz and Rikki with their very helpful and prompt guidance with filing up of forms. I did not realise how easily things got moving and completed. The credit goes to Zareena & Rikki. Well done both of you. Swapan Bhaumick 20 Samaras Mansions.
Hi Swapan, thank you so much for the feedback. I am so pleased the team were able to provide a less stressful service. This is exactly what we want to achieve. Jackie Robinson - Director of East Village
5/5
GoogleAs a result of COVID, I was somewhat daunted by the task of needing to find a new lease. Both lettings agents, Matt Stansfield, and Zareena Aziz, made the transition into a Get Living property at East Village exceptionally smooth, and took a huge weight off my shoulders. Via video and in-person tours, providing multiple unit options, and fast follow ups, the team at Get Living made the decision to move an easy one for me. The unit is of high quality, freshly refurbished and clean. So far I have been very impressed!
Hi Glen Thank you so much for the review, we really appreciate it. I am delighted you have had such a smooth experience so far. If we can be any help at all do not hesitate to contact us. We hope you enjoy your new home. Jackie - General Manager
5/5
GoogleWe had a few issues within our flat when we moved in that needed sorting for a while. As soon as Saira became our key relationship manager, she sorted everything out straight away. She is extremely responsive, accomadation and kind. Whenever we have an issue or need help she responds straight away and finds a solution. Always friendly and willing to help. Thank you for everything you do Saira!
5/5
GoogleCharlotte and Zainab were absolutely brilliant in helping us find a flat and ensuring a smooth move-in process. They were prompt in responding to all our queries and kindly accommodated our requests. Would highly recommend reaching out to them when looking for a property in the area!
5/5
GoogleGreat place to live and an exciting location. Our sign up to East Village was supported by Rikki and Zainab who were extremely helpful and were able to answer all our queries. They were very understanding and able to accommodate all our requests before moving in and made the overall process really stress free!
Joel, I am glad that you are enjoying East Village and thank you for the kind words for Zainab and Rikki. Enjoy your home. Jackie Robinson - Director of East Village
5/5
GoogleI've had a really great experience with Get Living with two flat moves. A special thank you to Claire Oki for her excellent service and helping us get a flat that ticks all of our boxes - couldn't recommend enough!
Hi David, Thank you so much for your review we really appreciate it. We will certainly pass your kind words to Claire. Jackie Robinson General Manager
5/5
GoogleExcellent service from the GetLiving team, especially from Zareena and Billy. They were always available to speak, very supportive and professional. They provided me with a lot of advice prior to moving to the new flat and updated me on every step of the process. Very kind and easy to talk to. I would recommend their outsanding service to anyone.PositiveResponsiveness, Quality, Professionalism
Hi Sofiya, our priority is our service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Jackie Robinson - Director of East Village
5/5
GoogleWe've been living in East Village for 5 years now and Shafiq has been handling our renewal process. It's been a pleasure having him taking care of this process for us, he's been very attentive and available for any questions whilst being super clear on all the steps so definitely recommend him!
Thank you for your review Jessica. We are delighted that your renewal process went so smoothly and, of course, that you are continuing to make you home at East Village. If you need anything else, just ask. Jackie -Director of East Village
5/5
GoogleWant to say a massive thank you for Charlotte Goodyear, honestly I've rented many flat in London and I feel agents have a bad reputation, Charlotte has restored my faith in agents. If you are renting in East Village you must reach out to her, she will find you your dream home. Thanks againPositiveResponsiveness, Quality, Professionalism, Value
Hi Jack Thank you for the kind words about Charlotte, she is fantastic! Jackie Robinson - Director of East Village
5/5
GoogleQuickest, smoothest and best rental experience I've ever encountered. The homes are very modern and of good standard/quality. Billy and Zainab were very professional and super helpful every step of the way. I highly recommend their homes and services.
Benjamin thank you so much for the positive feedback, I am delighted you have had a great experience with us. Jackie Robinson - Director of East Village
5/5
GoogleFirst time moving with Get Living, really helpful and excellent service. Turnaround was quick and easy and move in day was very smooth and made easier with the trolleys. Received lots of help and quick responses from Daiva Simanauskaite who really helped throughout.
Hi Asia, thank you for your 5* review. It's great to see you had such a great experience! We hope you see you at one of our (virtual) events soon! All the best Matt Stansfield, Lettings Manager
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The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
