Trusted Agent profile

Get Living estate agents in London and Salford

4.5

★★★★★ Excellent

1,380 reviews across 3 offices and 2 platforms

Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,346

Reviews on Google

All 3 offices

Trustpilot logo

34

Reviews on Trustpilot

Business-wide

Our offices

Get Living's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

Excellent service, excellent communications and always help when required. Get living have been fantastic throughout my year in London. Both the moving in and out process were exceptionally easy! No need to worry or stress about an agent ripping you off during the move in or out process - previous experience with other London agents (the usual horror stories you hear when moving) had left me a little unsure about future rentals but get living have easily restored my faith. Highly recommend for a stress free home and experience; they were brilliant on all accounts. Special mention to Kristian who had always been exceptionally helpful and accommodating; an all round nice guy too!

Josh · 26 August 2021 · Get Living London (38 New Kent Road)

Agent replied · 25 August 2024

Hi Josh, Thank you for your wonderful review and I hope you are enjoy your time at Elephant Central and i look forward to meeting you. Jane Reeves, General Manage

2/5

Google

The concierge team are literally the best and most amazing humans on the planet. However senior team, the relationship management team have constantly and consistently let us down throughout our years here. Very little attention to detail and human compassion, insensitive in time of urgency, insensitive in times of loss and grief and single handily alienated an entire community of dog owners. It’s a shame as there are so many amazing benefits of having lived here. It’s sad to have the experience marred by easily avoidable situations and a lack of common courtesy. Attached is a photo of the newly “pet friendly fenced area” - literally the most bodge job space ever!

William · 26 August 2021 · Get Living London (38 New Kent Road)

Agent replied · 25 August 2024

Thank you for your review and appreciate your lovely comments about our concierge, I agree they are indeed excellent. Our communal areas are kept to a very high standard, and we are looking to improve the area you mentioned in the near future. We will share more details on this with you soon. I am happy to meet with you to discuss this further. Jane Reeves, General Manager.

5/5

Google

Rating only, no written review.

Daisy · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you for the 5 star rating it is very much appreciated. Jackie Robinson - Director of East Village

1/5

Google

Rating only, no written review.

Rahima · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Rahima, we are really disappointed that you haven't been satisfied with your experience with us. We would be really keen to understand the issues you have had so that we can resolve them and hopefully restore your confidence in us. Please do get in touch and ask for me personally. Jackie - Director of East Village.

5/5

Google

Rating only, no written review.

Wu · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you so much for leaving a review for Get Living East Village. We really appreciate it. Jackie - Director of East Village

5/5

Google

Thanks Charlotte and Zareena for your help and for making everything with our move go smoothly.PositiveProfessionalism

Jodie · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Jodie Thank you for taking the time to leave us a review I am thrilled everything went smoothly. Jackie Robinson - Director of East Village

5/5

Google

From choosing a property to moving in I can't fault the get living team East Village. Particular thanks to Daiva who couldn't be more helpful.

Matt · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thanks Matt. Making sure you have a great experience is our priority, thanks for the feedback about Daiva too. Jackie - General Manager

5/5

Google

Mizanul was always kind and help me give information when I ask something that I don't know We had a great experience at this place and Mizanul is also part of it We appreciate you

Jae · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Jae thank you very much for the lovely review. Jackie Robinson - Director of East Village

5/5

Google

Big thanks to Zareena and Claire. Both were extremely professional and made the process very straight forward.

Conor · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you for taking the time to share your experience. Zareena and Claire will be delighted. Richard - Head of Resident Experience, East Village

5/5

Google

Special thanks to Nimmi Alum, she was a pleasure to deal with answered all my queries quickly and efficiently, true reflection of great customer service. Thank you Nimmi!

Angelah · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you Angela. I am delighted you have received such great service. Jackie - General Manager

5/5

Google

great team work, Zainab and Claire helped me get the apartment from viewing it to "move in" in a week, that was amazing work!

Edward · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Edward, thank you very much for such great feedback, we are thrilled that you have had a positive experience with us. Will surely pass your lovely message on to Claire and Zainab. Jackie Robinson - General Manager

5/5

Google

I was in east village last week, visiting a friend . Whilst looking for where to go Nimmi walked past and introduced herself. She was so helpful and took me all the to my friends apartment. Thank you Nimmi ..

Melda · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you so much Melda. I am delighted we could help. Jackie - General Manager

5/5

Google

Move process was swift and seamless, with excellent care and response from all the administrators. They are also very alive to issues and resolving them accordingly.PositiveResponsiveness, Quality, Professionalism

Raja · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Raja thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to assisting you again soon! Jackie Robinson - Director of East Village

5/5

Google

We moved here in October 2020 and its been the best move ever, all of the credit must go to Daiva Simanauskaite who has been incredibly helpful in getting us settled and always will to help with any query.

Marius · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you Marius what wonderful feedback indeed. So pleased you are happy in your new home. Jackie - General Manager

5/5

Google

Claire & Chantal did a great job in getting us set up ready for our new flat. Thanks for everything!PositiveResponsiveness, Quality, Professionalism

Joe · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Joseph thank you for the feedback about Claire and Chantal. Hope you are enjoying your home. Jackie Robinson - Director of East Village

5/5

Google

Thanks to Charlotte and Zareena for being super helpful and putting up with a lot of questions and last minute decisions. Had a pleasant experience so far with all staff involved.

Janahan · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Janahan, thank you so much for the great feedback. I am delighted you have had such a good experience so far with Get Living. Please do not hesitate to contact us if you need any further help. Jackie - Director of East Village.

5/5

Google

Zareena and Charlotte have been very helpful and quick to respond to any questions or issues. We have had an excellent experience with Get Living.

Charlotte · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Charlotte thank you for the feedback, I am pleased that you have had a positive experience with us as we aim to deliver the best service to our residents. Jackie Robinson - Director of East Village

5/5

Google

Happy with my experiences so far. Thanks to Rikki Lam and Zainab Fayad, they provide great help on the home moving. Quick to respond and friendly.

Isaac · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Isaac, thank you very much for the review. I hope that you are enjoying your home. If there is anything we can help with further please get in touch. Jackie Robinson - Director of East Village

5/5

Google

I’ve been a resident for a couple of years now, and I have no major complaints. Get living provides a professional and convenient service. They also have a user app where you can log maintenance requests.

Grace · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Thank you for taking the time to feedback Grace. We really appreciate it. Jackie - General Manager

5/5

Google

Amazing service from both Chantal and Charlotte ahead of our move. They went above and beyond to make sure we had everything we needed and made everything as simple as possible for us. Couldn't recommend more!

Jack · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Jack, welcome to East Village and thank you for your recommendation. Wishing you an enjoyable time with us. Richard - Head of Resident Experience. East Village

5/5

Google

I worked with Zareena and Rikki for my move and they were excellent. Very professional and responsive, the whole process went seamlessly. I would recommend Get Living to all of my friends.PositiveResponsiveness, Professionalism

Nikush · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Nikush thank you so much for this lovely review, I will share with Zareena and Rikki. Jackie Robinson - Director of East Village

5/5

Google

GetLiving team, especially Claire and Zareena, were extremely helpful during the application process. Very happy with the service we received and the new place we can call home!

Viktar · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Hi Viktar, We are delighted you have a a great experience so far in your new home. Thank you so much for taking the time to review East Village by GetLiving. If you need anything don't hesitate to let us know. Jackie Robinson General Manager

5/5

Google

We just moved in to East Village. This being our first tenancy in the UK, we were helped by Rikki Lam and Zainab Fayad on the process. They were able to solve all our queries and have a smooth transition.

Pablo · 12 June 2021 · Get Living London (1 East Park Walk)

Agent replied · 11 June 2024

Pablo thank you for taking the time to leave us a review, it is very much appreciated. Jackie Robinson - Director of East Village

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Awards

The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Get Living

Which Get Living office has the most reviews?

London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.

Where are the Get Living offices?

The three Get Living offices, by town:

Has Get Living won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.

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