★★★★★ 5/5
GoogleExcellent service, excellent communications and always help when required. Get living have been fantastic throughout my year in London. Both the moving in and out process were exceptionally easy!
No need to worry or stress about an agent ripping you off during the move in or out process - previous experience with other London agents (the usual horror stories you hear when moving) had left me a little unsure about future rentals but get living have easily restored my faith. Highly recommend for a stress free home and experience; they were brilliant on all accounts.
Special mention to Kristian who had always been exceptionally helpful and accommodating; an all round nice guy too!
Josh · 26 August 2021 · Get Living London (38 New Kent Road)
Agent replied · 25 August 2024
Hi Josh, Thank you for your wonderful review and I hope you are enjoy your time at Elephant Central and i look forward to meeting you. Jane Reeves, General Manage
★★★★★ 2/5
GoogleThe concierge team are literally the best and most amazing humans on the planet. However senior team, the relationship management team have constantly and consistently let us down throughout our years here. Very little attention to detail and human compassion, insensitive in time of urgency, insensitive in times of loss and grief and single handily alienated an entire community of dog owners.
It’s a shame as there are so many amazing benefits of having lived here. It’s sad to have the experience marred by easily avoidable situations and a lack of common courtesy.
Attached is a photo of the newly “pet friendly fenced area” - literally the most bodge job space ever!
William · 26 August 2021 · Get Living London (38 New Kent Road)
Agent replied · 25 August 2024
Thank you for your review and appreciate your lovely comments about our concierge, I agree they are indeed excellent.
Our communal areas are kept to a very high standard, and we are looking to improve the area you mentioned in the near future. We will share more details on this with you soon.
I am happy to meet with you to discuss this further.
Jane Reeves, General Manager.
★★★★★ 5/5
GoogleRating only, no written review.
Evangelos · 12 June 2021 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleRating only, no written review.
Daisy · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you for the 5 star rating it is very much appreciated. Jackie Robinson - Director of East Village
★★★★★ 1/5
GoogleRating only, no written review.
Rahima · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Rahima, we are really disappointed that you haven't been satisfied with your experience with us. We would be really keen to understand the issues you have had so that we can resolve them and hopefully restore your confidence in us. Please do get in touch and ask for me personally.
Jackie - Director of East Village.
★★★★★ 5/5
GoogleRating only, no written review.
Wu · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you so much for leaving a review for Get Living East Village. We really appreciate it.
Jackie - Director of East Village
★★★★★ 5/5
GoogleThanks Charlotte and Zareena for your help and for making everything with our move go smoothly.PositiveProfessionalism
Jodie · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Jodie
Thank you for taking the time to leave us a review I am thrilled everything went smoothly.
Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleFrom choosing a property to moving in I can't fault the get living team East Village. Particular thanks to Daiva who couldn't be more helpful.
Matt · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thanks Matt. Making sure you have a great experience is our priority, thanks for the feedback about Daiva too.
Jackie - General Manager
★★★★★ 5/5
GoogleMizanul was always kind and help me give information when I ask something that I don't know
We had a great experience at this place and Mizanul is also part of it
We appreciate you
Jae · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Jae thank you very much for the lovely review. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleBig thanks to Zareena and Claire. Both were extremely professional and made the process very straight forward.
Conor · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you for taking the time to share your experience. Zareena and Claire will be delighted.
Richard - Head of Resident Experience, East Village
★★★★★ 5/5
GoogleSpecial thanks to Nimmi Alum, she was a pleasure to deal with answered all my queries quickly and efficiently, true reflection of great customer service. Thank you Nimmi!
Angelah · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you Angela. I am delighted you have received such great service.
Jackie - General Manager
★★★★★ 5/5
Googlegreat team work, Zainab and Claire helped me get the apartment from viewing it to "move in" in a week, that was amazing work!
Edward · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Edward, thank you very much for such great feedback, we are thrilled that you have had a positive experience with us. Will surely pass your lovely message on to Claire and Zainab. Jackie Robinson - General Manager
★★★★★ 5/5
GoogleI was in east village last week, visiting a friend . Whilst looking for where to go Nimmi walked past and introduced herself. She was so helpful and took me all the to my friends apartment. Thank you Nimmi ..
Melda · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you so much Melda. I am delighted we could help.
Jackie - General Manager
★★★★★ 5/5
GoogleMove process was swift and seamless, with excellent care and response from all the administrators. They are also very alive to issues and resolving them accordingly.PositiveResponsiveness, Quality, Professionalism
Raja · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Raja thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to assisting you again soon! Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleWe moved here in October 2020 and its been the best move ever, all of the credit must go to Daiva Simanauskaite who has been incredibly helpful in getting us settled and always will to help with any query.
Marius · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you Marius what wonderful feedback indeed. So pleased you are happy in your new home.
Jackie - General Manager
★★★★★ 5/5
GoogleClaire & Chantal did a great job in getting us set up ready for our new flat. Thanks for everything!PositiveResponsiveness, Quality, Professionalism
Joe · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Joseph thank you for the feedback about Claire and Chantal. Hope you are enjoying your home. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleThanks to Charlotte and Zareena for being super helpful and putting up with a lot of questions and last minute decisions. Had a pleasant experience so far with all staff involved.
Janahan · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Janahan, thank you so much for the great feedback. I am delighted you have had such a good experience so far with Get Living. Please do not hesitate to contact us if you need any further help.
Jackie - Director of East Village.
★★★★★ 5/5
GoogleZareena and Charlotte have been very helpful and quick to respond to any questions or issues. We have had an excellent experience with Get Living.
Charlotte · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Charlotte thank you for the feedback, I am pleased that you have had a positive experience with us as we aim to deliver the best service to our residents. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleHappy with my experiences so far. Thanks to Rikki Lam and Zainab Fayad, they provide great help on the home moving. Quick to respond and friendly.
Isaac · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Isaac, thank you very much for the review. I hope that you are enjoying your home. If there is anything we can help with further please get in touch. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleI’ve been a resident for a couple of years now, and I have no major complaints. Get living provides a professional and convenient service. They also have a user app where you can log maintenance requests.
Grace · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you for taking the time to feedback Grace. We really appreciate it.
Jackie - General Manager
★★★★★ 5/5
GoogleAmazing service from both Chantal and Charlotte ahead of our move. They went above and beyond to make sure we had everything we needed and made everything as simple as possible for us.
Couldn't recommend more!
Jack · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Jack, welcome to East Village and thank you for your recommendation. Wishing you an enjoyable time with us.
Richard - Head of Resident Experience. East Village
★★★★★ 5/5
GoogleI worked with Zareena and Rikki for my move and they were excellent. Very professional and responsive, the whole process went seamlessly. I would recommend Get Living to all of my friends.PositiveResponsiveness, Professionalism
Nikush · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Nikush thank you so much for this lovely review, I will share with Zareena and Rikki. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleGetLiving team, especially Claire and Zareena, were extremely helpful during the application process. Very happy with the service we received and the new place we can call home!
Viktar · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Viktar,
We are delighted you have a a great experience so far in your new home. Thank you so much for taking the time to review East Village by GetLiving.
If you need anything don't hesitate to let us know.
Jackie Robinson
General Manager
★★★★★ 5/5
GoogleWe just moved in to East Village. This being our first tenancy in the UK, we were helped by Rikki Lam and Zainab Fayad on the process. They were able to solve all our queries and have a smooth transition.
Pablo · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Pablo thank you for taking the time to leave us a review, it is very much appreciated. Jackie Robinson - Director of East Village
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