Trusted Agent profile

Get Living estate agents in London and Salford

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,380 reviews across 3 offices and 2 platforms

Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,346

Reviews on Google

All 3 offices

Trustpilot logo

34

Reviews on Trustpilot

Business-wide

Our offices

Get Living's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,345 reviews on Google only. Show every review

5/5

Google

From the first moment we got in contact with Josh and the team at Get Living, we were instantly sold on the place in Salford. I cannot recommend GetLiving enough, its so easy to move into a new place! We got here and instantly got the πŸ”‘ to our new apartment! Not too mention the apartment was clean with WiFi already on and ready to be connected too. Thank you Josh, Cara and Alex. You've made this experience so much less stressful.

Luke Β· 7 June 2022 Β· Get Living New Maker Yards

Agent replied Β· 7 June 2023

Hi Luke, Thanks so much fro taking the time to give us review, we are delighted to hear your great comments and I will ensure they are shared with the team , in particular Josh, Cara and Alex . Thank you fro choosing New Maker Yards and we hope you will be very happy in your new home. Kind Regards Kim , General Manager

5/5

Google

An absolutely fantastic team behind the Get Living development - I was in Manchester for a very limited time - calling on the final morning of my visit they were able to arrange a viewing within two hours to fit within my schedule and flight times. The apartments look amazing, the surrounding area is with great amenities and it is all very close to Central Manchester. Having been hunting for a let apartment for a while, based on this experience I can confidently say that Get Living has a great competitive advantage in the market with an all round great service & a top notch product - the properties themselves. Thank you Natalie & the rest of the Get Living team for the brilliant viewing and for hosting me on such short notice.

Villem Β· 7 June 2022 Β· Get Living New Maker Yards

Agent replied Β· 7 June 2023

Hi Villem, Thanks so much for your review we are all so pleased that you have had such a great experience and like our apartments and hopefully we will see you soon ! Kind Regards Kim , General Manager

2/5

Google

We have lived at New Maker Yards for over a year now. The staff in the office are great, the apartment furnishings are fantastic, and the location & amenities are a big bonus. The security issue is unforgivable. There is theft of bikes and parcels from β€˜secure’ areas at least weekly, there is sketchy characters hanging about at all hours of day and night, and after months of inaction from the Office, it was acknowledged with effectively a dismissal of responsibility. I am looking forward to amending my rating once these issues have been addressed and fixed.

Jagoda Β· 7 June 2022 Β· Get Living New Maker Yards

Agent replied Β· 7 June 2023

Hi Jagoda, We are pleased to hear that overall, you enjoy your home and are happy with the team, location, and amenities in the neighbourhood. It is sad fact indeed that local criminals marred the neighbourhoods living experience regarding the bike theft at the weekend, but I assure you there most certainly has not been weekly incidents as you suggest? We do have 24-hour security and should you see any dubious characters please do report immediately. I assure you that as a team we have taken every preventable measure possible and continue to review, it is most certainly not dismissed. The estate management and wider team actively collaborate with community police to be as initiative-taking as possible. Happy to meet with you regarding your concerns and discuss in more detail, but in the meantime, we will contact you directly. Kind Regards Kim, General Manager

5/5

Google

From the moment I contacted Get Living all the way through to moving in and even since, the Get Living team at New Maker Yards have been brilliant, I cannot recommend them enough. My first contact was with Julian who was able to accommodate a viewing very quickly and talked me through the process of renting with them as well as sharing all relevant information. Julian was great at answering my questions and putting my mind at ease over all my concerns. When it came to confirming the details for my actual move in date and organising parking permits for the day and key pickup/ check-in times I was dealing with Cara who was very good at accommodating the times I needed for all of this - nothing seemed too difficult. Finally on move in day I had a couple of issues (always happens on moving day) around getting the internet sorted and the inventory list. However, the moment I popped into the office (which is on site) and asked for help Selena was on hand to help and get things sorted for me so that there was no delay again. Even the couple of maintenance issues that occurred in the first week of me having moved in were dealt with quickly and easily, via the app and email communications. The app for the whole development is great and it makes it really easy to see any additional notifications we need to be aware of and events that are being put on. The property itself is beautiful with plenty of space and already (less than a month in) feels like home. The attention to detail and the amount of storage included in the apartment is brilliant, including the space under the bed. Everything has been finished to a high quality, including the communal areas such as the garden. I particularly like how secure the building is with both the gate and the main door needing someone to buzz visitors in. The facilities on site as well are great including the communal work areas, club room and the more public bar, shop and coffee shop. If anyone is looking to move I cannot recommend this place highly enough.PositiveResponsiveness, Quality, Professionalism

Amber Β· 10 January 2022 Β· Get Living New Maker Yards

Agent replied Β· 7 June 2023

Hi Amber, Thank you so much for taking the time to give us your detailed review and the special mentions for the team . We are delighted to hear your positive feedback and that you are enjoying your new home and all that the neighbourhood has to offer and we thank you for choosing New Maker Yards . Hope to see you soon! Kind Regards Kim General Manager

5/5

Google

Rating only, no written review.

Nero Β· 24 December 2021 Β· Get Living New Maker Yards

Agent replied Β· 23 December 2024

Many thanks for your review , it is much appreciated . All the best Kim

5/5

Google

the team at Get Living for new makers yard have been so helpful, me and my partner have been finding it very difficult to find a place that allows dogs (especially our dog - which is a Rottweiler) The Get living team went above and beyond to help us get a place - it was all very smooth from the communication to the viewings. we look forward to moving in at the end of november!

Lk Β· 27 November 2021 Β· Get Living New Maker Yards

Agent replied Β· 27 November 2023

Hi Lauren, Thank you so much for taking the time to give us your review which we really appreciate! I am very pleased to hear everything as gone smoothly for you during your enquiry and viewing process. We look forward to welcoming you to New Maker Yards and hope you will be very happy in your new home . See you soon! Kind Regards Kim, General Manager

5/5

Google

Ultra responsive. Ultra personalised. Not words usually associated with the maintenance arm of a large landlord. But our experience with Scott Holder and the his team at Get Living has been exceptional. Our renewal redecoration was carried out promptly and with professionalism. The team worked around our availability, worked cleanly and carried out the works to the highest of standards (thank you Gabriel and Nicolae). The project, which was reasonably complex, was immaculately orchestrated by Scott. His high communication style, infinity of patience with our numerous emails, willingness to go the extra mile where possible and his attitude of service was remarkable. We are absolutely delighted with the redecoration and are looking forward to many more years of family life in the East Village.

Orla Β· 25 October 2021 Β· Get Living London (1 East Park Walk)

Agent replied Β· 24 October 2024

Thank you so much for your feedback. I am delighted you had such a great experience and even more delighted that you are choosing to continue to make your home at East Village. Please do not hesitate to contact us if there is anything we can help you with. Jackie - Director of East Village

5/5

Google

With my move in date fast approaching, I'm looking forward to settling into my new flat at New Maker Yards. Get Living's service has been faultless - with particular thanks going to our relationship Manager, Dean. He took the time to understand our needs and was on hand to answer any and all questions. Thank you Dean for making this a seamless and enjoyable process, and thank you Get Living!PositiveResponsiveness, Quality, Professionalism, Value

Leonie Β· 24 October 2021 Β· Get Living New Maker Yards

Agent replied Β· 7 June 2023

Hi Leonie, Thank you so much for taking the time to give us a review , I am delighted to hear that you are happy with the service you have received so far and especially from Dean ! Thank you for choosing New Maker Yards and we look forward to welcoming you to the neighbourhood and hope you will be very happy in your new home . Kind Regards Kim , General Manager

5/5

Google

Great experience so far, thanks to Samuel and Kristian - highly recommended.

LB Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

5/5

Google

I just made a contract during the process I feel so comfortable and happy. Specially thanks Kristian Coote, he was so kind and professional. It was so fast and smooth. Thank you!

λ°•μ„Έν˜Έ Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for your wonderful review. I hope you enjoy your time at Elephant Central and i look forward to meeting you. Jane Reeves, General Manager

5/5

Google

Had an issue that needed to be dealt with asap, Andrew Robinson from the Maintenance team jumped to the challenge and resolved it so efficiently I never had to get in touch about it again. Thanks Get living for having a great team. Adam M

A Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for the lovely review, we are so pleased you are happy with our maintenance team!

5/5

Google

Absolutely brilliant team! Rikki, Zareena and Charlotte all been super helpful and efficient through the whole process from viewing, doc signs and move in arrangements. Very quick and helpful responses and great service given.Thank you

Paul Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

2/5

Google

Don't bother trying to get one of their so called promotions. They claim to have a referral scheme for existing residents to refer in new residents and both get a voucher of sorts (Β£150 pp at the time I applied). However they just don't respond to this and no one gets anything. When you follow up on it there is some lame excuse not to give it to you. For a corporate landlord charging what they do in rent this is really bad behavior

C Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

5/5

Google

Have been at Get Living in Elephant Central since October. Spotless facilities, very well located and management always keen to help. The monthly events and occasional treats make a big difference especially during trying times. Would recommend!

Fabien Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for such lovely feedback Fabien. I am pleased to hear you enjoyed the service from the team. Kim Alexander Senior Relationship Manager

5/5

Google

Outstanding customer support by the administration team and very comfortable and stylish apartments to live in. I have stayed in two different apartments in this block, and both offer some of the best views of London you’ll find in the city. Highly recommend.

Samuel Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Hi Samuel, Thank You for your great review. It's so nice to hear you are enjoying your time here. Kind regards, Jane Reeves, General Manger - Elephant Central.

5/5

Google

I recently relocated to the UK at very short notice due to the ever changing Covid related mesures. The team at Get Living in Elephant Central were able to very quickly sort out a flat for me, and generally went above and beyond (particularly Samuel and Kim) to help me settle in these strange times. The flat itself is lovely, well appointed and really quiet. I would definitely recommend!

Jessica Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for your lovely review Jessica. I am so pleased to hear that you are pleased with the service you received from the team and your home. Jane Reeves, General Manager.

5/5

Google

I lived in Mawes House for 2.5years and really enjoyed my time. The team at Getliving went out of their way to make the building a friendly community. The building and common areas were always kept clean and all the staff were very friendly. The apartments are modern and well built, never having any issues or complaints. I would recommend Mawes House and Getliving.

Jason Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you Jason for your lovely review. It's great to hear that you have been enjoying your time here at Elephant Central. I will pass your great feedback on to the team. Jane Reeves, General Manager.

5/5

Google

This is my first time to look for a new home at getliving by my own and Kristian Coote is my consultant. He is really a nice man, he led me to have a view of some properties and always kept catching up with me with the latest information. It's pretty lucky to meet him and help me find a new lovely home.

Xijian Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for such lovely feedback on Kristian and I am glad you are enjoying your new home! Jane Reeves, General Manager.

5/5

Google

Lived in Mawes House for 2 years, recently left to relocate internationally. Fantastic place to rent - great team that respond quickly, and the building is only a few years old; never had a maintenance issue. Of particular note is how well insulated the building is with minimal heater use during winter months, and the strong soundproofing despite having a window down to the rail line.

Matt Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you Matt for the feedback, it is fantastic to see you have had such a great time at Elephant Central over your two years. Something we pride ourselves on is the responsiveness of the team and it brilliant to see this recognized. Jane Reeves General Manager Elephant Central.

5/5

Google

Moved in Jan 2021 and we are loving it. Compared to all the flats we looked at elsewhere, this is by far the best quality, location and they allow dogs. Service from the staff has been exemplary, from the reception, liaison and repair teams. They have been attentive to our needs. Location wise, it speaks for itself, close to GYMBOX, food places and the park all at the door step. Apartment we have is in the 19th floor in Tantallon house with great views. Spacious, with study and a kitchen island. Thanks again to all the staff for making us feel at home.

Dal Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Hi Del S, Thank you for your wonderful review. It means lot to the team to know you are enjoying your time here at Elephant Central. Kind regards, Jane Reeves, General Manager.

5/5

Google

My husband and I recently relocated to London and found our perfect home away from home with the help of Zainab, Claire, Laura, James, Scott, basically any member of the get living team that helped us find our home, signing, moving in, understanding how things work, the neighborhood and so on. We have a little one and shopped around in numerous neighborhoods until East Village stole our heart along with the great service we received from Get Living. It was so helpful especially being new to the country, cannot recommend them enough and thank them enough .

Dalwinder Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

2/5

Google

Update - after living here for many months now - although everyone is (or seems) lovely and makes your move in a wonderful experience - no matter how much you kindly ask for things to be done (e.g. communal areas cleaned) - it lands on deaf ears and nothing happens - if it does - it’s months too late. Many residents are leaving or looking for other options because of this. Hugely upsetting as many of those residents are a wonderful part of the community. Huge shout out to the amazing concierges, they seems to be the only staff members here who really care. πŸ˜” original review: Couldn’t be happier with our experience so far. Samuel, Sara and Kimberly have all been so helpful and supportive with everything related to our move and we’re thrilled to be a part of the Get Living Community.

Antony Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for such lovely feedback Antony. I am so pleased to hear about your experience with your move and thank you for choosing Get Living. Danielle Nicholls, Head of Relationship Management, Elephant Central.

5/5

Google

As someone who is from abroad, it can be extremely difficult renting a property through a Letting agency. Get Living Central is full-service and literally takes care of everything from day-to-day questions about living here to maintenance requests...in a very timely manner at that. Staff is courteous and always available to help. These are the important things where you really can't put a price on!

Justin Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you for such lovely feedback Justin. I am pleased to hear you enjoyed the service from the team. Jane Reeves, General Manager, Elephant Central.

5/5

Google

I have been living with Get Living for close to 3 years. The building itself has everything you would want from a modern living space - brand new appliances, greatly furnished flats and access to a private work space, garden, bar. The building staff and especially the relationship managers are very friendly and make themselves available for any and all requests. Sara from the team has been kind enough to ensure we get our oven replaced with a brand new one less than 24 hours we had an issue with the original one.

Martin Β· 26 August 2021 Β· Get Living London (38 New Kent Road)

Agent replied Β· 25 August 2024

Thank you Martin for your feedback, its great to see such lovely feedback and the Staff. Sara is a superstar and I have passed on your kind comments to her, Regards Jane Reeves General Manager Elephant Central

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Get Living

Which Get Living office has the most reviews?

London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.

Where are the Get Living offices?

The three Get Living offices, by town:

Has Get Living won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent