Get Living estate agents in London and Salford

★★★★★ 5/5

Google

We moved into East Village in February and it was the easiest and best experience. Particular shout out to Claire Oki who went above and beyond to make it as easy as possibly for my partner and I to be able to get our hands on our beautiful flat. It has never been so easy to move home.

Phoenix · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Thanks for the Get Living team for helping me with my move. Typically moving is extremely stressful but found the moving in process very straightforward, and when there were a few sticking points the team were very proactive in helping me sort issues out. Special thanks to Nicola and Davide with their assistance.

Sean · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Maintenance is dealt with very quickly. We sent a request the previous evening and someone showed up the following morning. Ryan one of the maintenance team arrived to fix our washer and fixed our fridge which wasn't in the original request. Made our lives easier and it was a bonus he was so lovely! Thanks again!

Jade · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Ryan from Get Living's Maintenance Team visited my flat today to undertake repairs and component replacements. He was very efficient, professional, and friendly. Thank you also to Scott for swiftly arranging the visit around my availability. Great service.

Elizabeth · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Been a GetLiving customer for 4 years at 2 different properties. I really appreciate the prompt friendly and responsive service and the effort the team goes to to build a community with their events and communications. Properties are of a high standard, well-located and well-maintained. When things don’t go quite right they’re earnest about getting things back on track.

L · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I've lived in East Village for over a year now and I have nothing but great things to say for the maintenance team working here, they always respond quickly to requests and are more than happy to help where needed. Also a special thanks to Ryan who has served my maintenance requests a couple of times now - he always makes sure everythings in working order & is quick to look at any other issues I have. Thank you!

Matt · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Have been living here for under a month but the communication with Chloe has been outstanding. Any issues we’ve had have been resolved promptly and she’s been very understanding, helpful and always friendly. She’s gone above and beyond to ensure all our queries are resolved, which definitely made the first couple of weeks reassuring and less stressful.

Andrea · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I would like to give 5 stars to Nick Marston for his excellent customer service because as a tenant I felt that he really listened and appreciated our situation. I recently spoke to Nick to see if there was anything that he could do for us to make our apartment a bit more comfortable as we have been living there for quite some time. As a result of speaking with him we were very happy with the changes that he was able to arrange for us which were more than we expected, it makes such a difference to us and enhances the 'feel good factor' of our place.

Wendy · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Just wanted to give a huge thank you to Ryan from the Maintenance team! He came by within 24 hours of us putting in a request to fix our dishwasher. He showed up promptly, before the workday began, and comprehensively overhauled our dishwasher. He screwed the dishwasher frame back into its proper position and made sure to clear out any blockages internally. He finished off by giving us some advice on how to maintain our dishwasher going forward to maximise its lifetime. Everything was over in 15 minutes! First-class experience and great guy! Thanks Ryan :)

Alexandre · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

All-round fantastic customer service and support in high quality finished and maintained apartment. We have been living in East Village now for just over a month. We have a dog and a cat, making finding a rental-home in London not very easy. We were initially attracted to East Village due to its pet friendly policies and its great transport links to the rest of the city. Davide T. from the leasing team gave us a tour of the village three months before we moved in. We were positively surprised by how the area has grown and developed since the 2012 Olympics. Davide was able to expectedly and with patience answer all our questions (we had a lot!) and show us a few properties. We remained in contact for the onboarding and both Davide and Chantal from the customer hub were fantastic in their assistance in sorting out all the required documents, etc. (all done online via a self-explanatory portal) and Kaitlin from the Neighbourhood Hub Team was superb in sorting out the keys and aiding in getting a water meter reading. Davide had told us about the inhouse maintenance team and it sounded almost too good to be true, but I have to say over the last four weeks we have had quite some small items (door that would not shut fully, bathroom shelves missing support screws, etc.) and James from maintenance has been effective and swift in his responses and getting one of the team out to fix them. Stella job all round.

Alex · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Ryan from Get Living Maintenance Team was excellent. He was very friendly and helpful, fixed the issue quickly and offered to sort any other issues out. No mess, no fuss, just good old fashioned service!

Kate · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Ryan was absolutely lovely, we had a repair the first time and it didn’t take, he came again and got us a new appliance and made sure we understood how to work it. He was quick, responsive, and personable, and very quiet considering I was working from home!

Imani · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I moved in my second East Village home in Feb 2022. I am writing to thank Claire Oki for her prompt replies and suggestions when I started looking for a home. Although it was difficult to arrange a viewing as the flat I liked was tenanted, she managed to send me a very good video for the same unit on the upper floor. This helped me decide on my reservation. Zareena Aziz was patient and professional to guide me through the next steps before the move-in and the Belvedere team did great for my move-in experience. Shafiq Mirza and Charles Ohuruogu who had been really helpful. They answered all my questions promptly via email and come over a few times to help with issues I raised. James Day arranged prompt maintenance service for me and Kevin the engineer was a star who came and fix the wardrobe door over and over. In short, I am very satisfied with the service I received in Getliving and their Belvedere team. They are all very polite, always really to help and make you feel that care about your problems or worries. That is also why I rent from them again.

CY · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Really enjoyed been living in the East Village. Chantal and Nicola were helpful through the renewal process and when I first moved there. They respond to emails very quickly. There was an issue with my bank and they were understanding of it and were very flexible.

Nwanne · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Thank you so much to Ryan for fixing and replacing our dishwasher! Ryan came back twice in the same day to make sure we weren’t without a dishwasher and took the time to show me how the new one works. On top of this Ryan was lovely and chatty, super friendly and professional! Thanks so much for your help Ryan, keep up the good work!😊PositiveResponsiveness, Quality, Professionalism

Josie · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

The people on the Get living team are very nice. Compared with other apartments, the speed of get living's reply and the speed of solving things are very satisfying. Since this is my first time living outside campus, I really know nothing about how to rent an apartment. Account administrator Chantal Etheve was very helpful and answered everything we wanted and needed to know. Rikki was good as well. When I checked in, the manager gave me a detailed introduction of how to use the facilities in the house and told me some precautions. Very happy to live here；）

Gao · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Been in the village for just over 6 months now, can honestly say that it has exceeded all expectations so far. Just requested some maintenance using the handy app and my plumbing issue was very handily fixed by Tony in no time at all. He arrived within 15 minutes of raising the request - can't ask for any more than that. Keep up the great work!PositiveResponsiveness

Matt · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Excellent customer service during rental process The Get Living team made the process of renting an apartment extremely easy. The team was very responsive and made sure I was updated every step of the way. Shout out to Zareena for being so helpful and friendly.

Nsikan · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Just moved a few days ago and only have good things to say so far - the team has been very prompt and helpful, reported something to maintenance which was sorted in the same day! I loved their initiative to offer discounted places to key workers, which meant I could afford a place here. I am loving my new flat with a balcony and shared garden which are so needed during these times. Chloe and Zainab have been especially helpful with the whole process and I am thankful to Davide who helped us secure our dream flat! :)

Theodora · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

The team at Get Living are amazing. From start to finish, the whole process of renting is so easy and there is no stress compared to when renting with an agent. The professionalism and the care they take to ensure everything is perfect cannot be faulted. Particular thanks goes to Rikki and Zainab who quickly responded to every query we had without hiding any detail. I would 100% recommend Get Living to anybody. Thank you!

George · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I'm so impressed by Get Living's maintenance team. They're always kind and know just how to solve any issue. I want to give thank you in particular to Ryan who fixed my dishwasher issue quickly and easily. He even spotted another issue and fixed on the spot as well. Kind, professional service!

Yuliana · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Excellent customer service！ Zainab and Claire made the process of renting really easy. They are patience and answer question timely. The maintenance team is also responsive. The engineer, Tony, give us perfect sewer repaired experience. They are all friendly.PositiveResponsiveness, Professionalism, Value

Yu · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I rented a 1 bedroom with GetLiving for about a year and half and their customer service is amazing! Rikki, the relationship manager was super helpful from the start and arranged all the viewings + got everything sorted before I signed the contract. Earlier this year, I needed to move into a two bedroom and Rikki came through once again :) I can't recommend him enough!

Sherrylene · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I wanted to commend Get Living's Maintenance Team for always delivering such professional and quick service! I had an issue with my washing machine, and Ryan came today to help me fix it. He is very friendly & efficient - he told me what the problem was and managed to rectify it quickly. He could even tell by the sound of the draining in the machine that everything was working as it should be! Very impressed and pleased with this service. Thank you Ryan!! :)

Midori · 12 June 2022 · Get Living London (1 East Park Walk)