Trusted Agent profile
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Get Living's three offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
GoogleThanks to Zareena and Davide for their help. They are patient and friendly to help us in every step of renting a apartment. Looking forward to moving in next month.
Hi Xinyuan, thank you for sharing your review - Zareena & Davide will be pleased to see this! Welcome to East Village, and do let us know if we can be of any further help at all! Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleLiving in East Village and assisted by agent Zainab Fayad who has been super helpful and efficient. Definitely the best agent I met here in the UK.
Hi Zeyang, thanks for sharing your super review! Zainab will be delighted to see this. We hope you enjoy living with us, and if we can be any help at all in the future, please do reach out. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleWe would highly recommend Get Living in East Village Stratford. Zainab Fayad and Maria Botella have been super professional, really friendly and very efficient in helping us with our move.
Hi Francois, we sincerely appreciate your recommendation and mention for Zainab & Maria - Welcome to East Village! Please let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleThanks so much to Ryan for fixing our washing machine so promptly! Excellent job as always - he is so professional and friendly. Thanks Ryan!
Hi Caitlin, thank you for sharing your review and mention for Ryan! He will appreciate this! Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleThe live chat was very helpful, agent Ibrahim Ali helped me navigate my options and gave solid advice on the best suitable apartment for me to meet my requirements in terms of location, timing and specifications :)
Hi Hadeel, thank you for taking the time to share your review and recognition for Ibrahim. It is great to hear residents making use of our live chat service. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleReally glad to live in this community, Claire from get living helps all the way from apartment choosing to the end of contract signing. She saves us a lot of time and reply email back in no time. 10 out of 10 with no hesitate.
Hi Yisheng, thank you so much for your review! We are delighted that you are enjoying our community and appreciate your recognition of Claire. Please do reach out if we can be of any assistance in the future! Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleSuper service, we only emailed yesterday with a problem as our heating was not working and Tony came today and fixed it! Such a fast process and Get Living always try and help where possible.
Hi Eva, thank you for your super review and recognition for Tony! Delighted to see we were quick to help and respond. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleOur agent Francesco has been very responsive and thorough in following up our tenancy agreement. I really appreciate his assistance.
Hi Kristy, thank you for sharing and mentioning Francesco. He will be delighted to see this, and please do reach out if we be of help in the future. Welcome to East Village! Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleClaire and Zainab smashed it for us. We just moved to the UK from the US and didn't have a conventional path to get here. No problem for them, they've looked after us through the whole process. 10/10's all around.
Hi Brent and welcome. Just wanted to say thanks, we do appreciate the time you have taken to write this review. Enjoy your new home and don't hesitate to contact us if you need anything. Jackie - Director of East Village
5/5
GoogleThe maintenance team was very efficient - visited the next day after my maintenance request was put in. Tibor from the maintenance team replaced my broken washing machine within 30minutes, was very friendly in the process and went above and beyond to offer looking at other issues in the flat too.
Hi Hue, Thanks for taking the time to write a review for Get Living East Village. We are delighted you have had a great experience with our maintenance team and Tibor in particular. Jackie - Director of East Village
5/5
GoogleHad an excellent experience with Francesco who got my parking sorted quickly and without hassle. They were very understanding and easy to talk to.
Hi Shree, thank for taking the time to share your review and recognition for Francesco. We are pleased everything was arranged hassle free and please do reach out if we can be of any help at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleReally thankful to Claire for helping us find our dream house. She was very helpful, and really made the entire process extremely smooth.
Hi Neishka, thank you so much for your review and mention for Claire! We hope that dream stays, and please let us know if we can be of any assistance at all in the future. Welcome to East Village! Best Regards, Richard - Head of Resident Experience
5/5
GoogleGreat service by Ryan, he fixed our issue efficiently as well as being really friendly. There was also no mess left and he did a really thorough job, thank you Ryan!
Hi Hannah, thank you so much for taking the time to share your review and recognition for Ryan! He will appreciate seeing this. Please do reach out if we can be of any help at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleMoved in recently and been nothing but bliss, Had a bit of issue with our fridge in a furnished flat but Ryan From the maintenance teams sorted us with a new fridge within the day so absolutely amazing, the guys a champion and the Get living team have smashed it.
Thank you so much for your review Vrushank! Ryan is definitely providing a super service out there along with the Maintenance team. He will be delighted to see this. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleMoving into East Village has been a breeze, the team were very helpful. Maria and Zareena assisted us throughout the process and we couldn’t have asked for a better service!
Hi Mehedi Thank you for your lovely feedback, I am thrilled that you have experienced a great service. Jackie Robinson - Director of East Village
5/5
GoogleTibor came to fix a faulty light bulb in my bathroom. He was very polite and got everything repaired in less than 3 mins. He was also very mindful about not making a mess.
Hi Liyana, thank you for your recognition of Tibor! If we can be of any help at all in the future, please do let us know. Best Regards, Richard - Head of Property & Resident Experience
5/5
GoogleI put through a repair request for my heating reader at around 10:30am and 30mins later, there was already someone at my house to fix it. Tony was the engineer that came through and he was really quick fixing the issue. 👍🏾 …
Bianca, thank you so much for your review! We are delighted to see that Tony was able to resolve this quickly for you. Please do reach out if we can be of any assistance in the future! Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleI had a great time during my stay in East Village, everything was cool. The community is of wonderful condition, pretty environmemt and safe. My relationship mgr Daiva is also helpful and warmhearted.
Ge, thank you so much for the review, EV is pretty cool indeed. Jackie Robinson - Director of East Village
5/5
GoogleI've been living in East Village for a month, and I was thinking about having a pet as it is a pet-friendly apartment. I've enquired about the pet license, and the assistance from Ibrahim Ali is amazing. Thanks a lot for the help.PositiveResponsiveness
Hello Jinyuan, thank you so much for your mention for Ibrahim! Welcome to East Village, and please do let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleI have been living at East Village for over a year now and I absolutely love this place. The management is great (gets things done quickly), apartments are well built, the area is nice and clean, amazing transport links and the list goes on and on... The only concern - its slightly expensive than what you would hope for (nothing good comes cheap anyways)
Hi Zain, we are so pleased you share our passion for East Village - it’s a pretty special place. We work really hard to provide the best levels of service to our residents and I’m delighted to see we didn’t disappoint. I hope you remain here for many years to come. Thank you for taking the time to write a review. Jackie - Director of East Village
5/5
GoogleHad a good experience settling so far. It seems like they care about their customers, which makes them better than 90% of their industry. Happy with Zareena and Claire.
Hi Firat, thank you so much for your review! Indeed we do care and appreciate your recognition for Zareena and Claire. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleThank you to Ryan who came and fixed our dishwasher and front door this morning! He was very professional and friendly and got everything sorted for us quickly! Thank you!
Hi Susannah, thank you for your review! Ryan is always helping our residents somewhere, and he will be delighted to see this. Please let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleFrancesco Vertaglio was very helpful, professional, efficient and friendly. He helped us at every stage of the process, making it simple, easy and quick.
E.A., thank you for sharing your review and mention for Francesco. We are delighted everything was made easy and quick for you. Please reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleShout out to Tibor for doing an excellent job of helping out on our kitchen appliances and furniture requests! He was incredibly helpful and did a very high quality job - 5 stars!
Hello Madiha, thank you so much for your shout out to Tibor! He will be delighted to see this. Best Regards, Richard - Head of Resident Experience, East Village
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The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
