Trusted Agent profile
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Get Living's three offices, most reviewed first. Each has its own page.
Showing 1,345 reviews on Google only. Show every review
5/5
GoogleBrilliant service by Ryan
Hi Joe, thanks for sharing your review and recognition for Ryan! We agree! Please reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
Googleamazing place and very helpful staffPositiveResponsiveness, Quality, Professionalism
Thank you for the review Michaela .. we are delighted you are enjoying East Village. Jackie - Director of East Village
5/5
GoogleVery friendly welcome from east village. Thankyou for information von.PositiveProfessionalism
Hi Usman, thank you so much for your review. We are delighted you received a friendly welcome and appreciate your recognition for Von. Please do reach out if we can be of any help at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleAll the help with my request was very useful and much appreciated, @ibrahim ali was very useful!
Thank you for taking the time to share your review and recognition for Ibrahim. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleMaintenance team always on point, hung up my frames on request always there at a moments notice!
Hi Eric, thanks for taking the time recolonise 5-stars to our Maintenance team. It is appreciated and please do get in touch if we can be of any help at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleGreat experience with Ryan from maintenance, fixed issues with the house straight away
Callum, thank you so much for your review and recognition of Ryan! Great to see such positive recognition from our residents. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleHad an issue with my keys and Francesco was super prompt and very helpful!
Travis, thank you. I am thrilled Francesco was able to provide a prompt service. Jackie Robinson - Director of East Village
5/5
GoogleAmazing service from Kevin Rigby! Was super quick and efficient with putting up my shelves! Thank you
Thank you Jazmine for taking the time to write this review. We are delighted you have had such a great experience with us. We will certainly pass this message to Ibrahim. Jackie - Director of East Village.
5/5
GoogleHuge thanks to Ryan from the maintenance team for his speedy repair of our dishwasher
Hi Daniel, thank you for sharing your review and mention for Ryan. Please feel free to reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleGreat experience renting so far. Special shout out to Davide, Chantal and Von for making the process quick and easy.
Hi Krzysiek, thank you so much for your review! It is always a pleasure to receive such positive feedback and we appreciate your recognition of Davide, Chantal & Von in ensuring everything has been quick and easy throughout. Please do reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleVon was so friendly and helpful, he really went out of his way to make everything go as smoothly as possible for us!
Hi Laura, thank you for leaving us a review, Von will be thrilled with your note. Jackie Robinson - Director of East Village
5/5
GoogleIbrahim Ali has warmly helped me with all of my questions. He has answered me and helped me with all the best he can do. I appreciate is so much.
Thank you so much for taking the time to review East Village by Get Living. We aim to ensure that your interactions with us are as easy as possible with our usual friendly approach. I am so pleased we did not disappoint. If we can help with anything else, please do not hesitate to contact us. Jackie - Director of East Village.
5/5
GoogleIbrahim Ali was prompt in responding with my enquiry. He collaborated with his team manager, Katarina and together they resolved my query within a few hours. Thank you.
Thanks so much for taking the time to leave us a review. I am glad that you are having a great experience. Jackie Robinson - Director of East Village
5/5
GoogleZareena and Dave were helping me with the process. They replied to me asap and helped to organize my special needs, so I really appreciate it ☺
Hi Anna, thank you so much for sharing your review! We are delighted to see Zareena & Dave helped you with everything you needed - they will appreciate this! Please do reach out if we can be of any further help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleRyan fixed our dishwasher and was absolutely incredible! Really kind, helpful and friendly.
Hi Toby, glad it was fixed, thank you so much for taking the time to leave Ryan a review he will be thrilled. Jackie Robinson - Director of East Village
5/5
GoogleHave lived in 3 properties over 6 years with GLL and they couldn't be easier to work with. Communication is great and really helpful staff.
Hi Lorna Thank you for the review, I am thrilled that you have continued to enjoy your experience with Get living over the years. Jackie Robinson - Director of East Village
5/5
GoogleThank you to Ryan for providing a great and efficient service. Every time he has been friendly and really helpful. Nothing ever felt like a problem.
Hi Charlotte, thank you for sharing your review and taking the time to recognise Ryan! It is always great to receive such feedback for our team. Best Regards, Richard - Head of Resident Experience, East Village.
5/5
GoogleThank you Von for a very supportive and helpful transition to the area. Incredibly comprehensive induction around the property and facilities and fast response to requests.
Hello Tony, and welcome to East Village! Great to see that Von keep everything smooth for you. Please do let us know if we can be of any assistance in the future. Best Regards, Richard - Head of Resident Experience
5/5
GoogleGreat place to live, nice flats and nice area. Many thanks to Daiva, as she helped us a lot during our first days here.
Dmitry, thank you so much for your review! We are delighted you are enjoying East Village and appreciate your recognition of Daiva. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleAmazing service, thank you so much Chloe for being so responsive and sorting a very big request in a matter of days! I appreciate all of your help and the speedy, efficient and top class service! :)
Thank you for the review Molly, we will certainly pass this on to Chloe. We are delighted you have received such great service. We are always looking at ways we can keep improving, so keep the feedback coming. Jackie - Director of East Village
5/5
GoogleReally enjoy the time living here, great views, and convenient transportations, can get everything in Westfield, GetLiving Teams replies fast and the equipment in the house is really nice! Highly recommend it!
Hi Yuyi, delighted to know you are enjoying living with us! Thank you for your recommendation. Best Regards, Richard - Head of Resident Experience, East Village
5/5
GoogleAlways deal with things very promptly - our washing machine broke and the next day they sent a lovely chap called Ryan round to fix it - he was excellent and very friendly.
Thank you Seamus, we think Ryan is very lovely too, and delighted he manged to fix your washing machine so promptly. Don't hesitate to let us know if we can help with anything else. Jackie - Director of East Village
5/5
GoogleRyan was excellent and fixed my refrigerator quickly and efficiently. The service from Get Living is as always top notch.
Anuradha, thank you so much for your review and recognition of Ryan! Best Regards, Richard - Head of Resident Experience, East Village.
5/5
GoogleHave been trying to find an apartment to rent in Stratford for the past month and Charlotte has been incredibly helpful and responsive in aiding with this, and with hers and Dave's help, managed to secure a place in East Village.
Andrea, thank you so much for your review! We are delighted Charlotte & Dave were able to help with your search. Welcome to East Village! Best Regards, Richard - Head of Resident Experience, East Village.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Get Living and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
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London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, London.
