Get Living estate agents in London and Salford

★★★★★ 1/5

Google

The fact that this company can even receive a 1 star rating is worrying. Complete lack of professionalism and care towards residents, waiting on the phone for hours for the office to reply with 0 responses. Gave phone number for them to "return the call" about 6 times over the past 2 months with ZERO call backs. Just find another agency that have more staff and are more willing to help.

Jack · 2 October 2022 · Get Living New Maker Yards

★★★★★ 5/5

Google

Rating only, no written review.

Linseigh · 10 September 2022 · Get Living New Maker Yards

★★★★★ 5/5

Google

Rating only, no written review.

Natalie · 10 September 2022 · Get Living New Maker Yards

★★★★★ 4/5

Google

Very thorough and helpful assistance. All staff very pleasant.

Paul · 10 September 2022 · Get Living New Maker Yards

★★★★★ 1/5

Google

The fact that this company can even receive a 1 star rating is worrying. Complete lack of professionalism and care towards residents, waiting on the phone for hours for the office to reply with 0 responses. Gave phone number for them to "return the call" about 6 times over the past 2 months with ZERO call backs. Just find another agency that have more staff and are more willing to help.

Jack · 10 September 2022 · Get Living New Maker Yards

★★★★★ 1/5

Google

I do not recommend that you get their services. I had a horrible experience with Getliving. They are the most laidback realtors i have worked with in my life. Their lack of responsiveness cost me two houses that I really liked and an additional 200 GBP per month. Such a lax attitude towards work and clients. I never received a single response on time and my case manager (Katie) went on a week long holiday without reassigning my case to someone else even though all the documents were submitted from my end. I also made numerous attempts to call them in order to ask them to reassign my request to another person but either it was always unanswered or they never got back to me. Thanks to them I might be homeless in a couple of weeks. Working with them was an absolute waste of my time and energy, I have to start my house hunt from zero now.

Karan · 10 September 2022 · Get Living New Maker Yards

★★★★★ 5/5

Google

The customer service is very fast and the service is very good during the epidemic. Special thanks to Dipty and Maria, really helps me a lot.PositiveResponsiveness, Quality, Professionalism

Wang · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I would like to give 5 stars to Nick Marston for his excellent customer service because as a tenant I felt that he really listened and appreciated our situation. I recently spoke to Nick to see if there was anything that he could do for us to make our apartment a bit more comfortable as we have been living there for quite some time. As a result of speaking with him we were very happy with the changes that he was able to arrange for us which were more than we expected, it makes such a difference to us and enhances the 'feel good factor' of our place.

W · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great service from the Maintenance team, responded promptly to the reported issue and had it fixed within 24 hours. Ryan, the engineer, was very polite and friendly, explained the issue and resolved it within minutes. Once he completed his task, he kindly asked if there were any other issues, which I appreciated. Very impressed!PositiveResponsiveness, Professionalism

Lewis · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We've been with GetLiving for almost a year and they've all been very professional from the time of signing the lease and throughout our stay. Any time I have a maintenance issue James is super quick in organizing a visit if needed (sometimes I get a technician within minutes of raising a request). The last 2 visits were exceptional by Mark (did a plumbing job) and Ryan (fixed the dishwasher). Both of them were very nice and considerate on top of their professionalismPositiveProfessionalism

Islam · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We have recently moved to East Village and are really enjoying our life here: lively vibes, artisan shops and cafes nearby, comfortable commute and modern flat. It feels like everything is taken care of by professional maintenance staff. Special thanks to Kevin for advising and Ryan for installing our pretty new wall mirror on a very short notice just before Xmas break, great quality work and friendly family like approach!PositiveResponsiveness, Professionalism

Nargiz · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I want to say a massive thank you to Kevin from the maintenance team for putting up my shelves in my bedroom! They look stunning! Plus Kevin was extremely professional, friendly, chatty, and was super speedy putting up the shelves (whilst ensuring that they were exactly as I wanted)!PositiveResponsiveness, Professionalism, Value

Tobi · 26 August 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Vic · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Rating only, no written review.

Kel · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Very professional service, my roommates and I are very grateful to Sam, Zainab and Alexis.PositiveProfessionalism

梁峥 · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Very nice place to live, good location, very friendly and helpful staff, very clean and modern flat, nice views, excellent transport link, I cant fault it, I highly recommend. I wish I could live there for longer.

Alicia · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

whatever arises in regards to maintenance and servicing by the moment I communicate that to Sara it has been resolved flawlessly efficiently and immediately! Thank you so much Sarah Carvalho Hilmi you are a doer and problem solver!

Evangelia · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

My partner and me we really enjoy living here, Tanya Ashley and Owen are a wonderful team and they organize always beautiful events

Michele · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 1/5

Google

Getliving office plays tricks on the lease. Our agreement in offer is 24 months rent with 12 months break clause and we are required to pay 12 months in advance as we are students. Then they wrote the lease without a tenant break clause for us but included "landlord break clause" section for us to sign. They made it an unfair lease in this way. Futhermore the landlord break clause says: "we may end the tenancy by... any time after 6 months". We will pay the rent 12 months in advance and they may end tenancy in 6 months??? When I ask for 12 months break clauses for both tenants and landlord, they kept landlord break clause as it is. They didnt include "tenant break clause" section but added "giving notice before end of fixed term" section for us saying "you may give us notice of your intention to end the tenancy". giving notice?Intention to end tenancy? They made it so vague, unlike they how they wrote "landlord break clause" saying "we may end tenancy...". See the tricks they play? When I asked them to edit, they refused and replied "clauses come fixed as they are". They wrote "landlord break clause" section properly for them, and wrote "giving notice" section very vague for us. I was thinking fine if they dont want to do break clause, I asked for 12 months rent without any break clause instead and they said OK and changed it. The lease becomes 12 months but the landlord break clause at 6 months is still there.... When I asked again if they can remove all break clauses he said the "landlord break clause is the clause we put in all our leases for students paying in advance". They require us students to pay 12 months in advance and include landlord break clause that may evict us after 6 months??? They play tricks on the lease to us students and I can show you how exactly they wrote it if you want to know. We already paid holding deposit and if you have any suggestions for me please let me know.

Henry · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Really thanks for Francesco's kind assistance and great service when helping me signing the contract, and they alway willing to help and response to my email very quickly. It was truly a great renting experience with Get Living!

Ruiduo · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

We are two young professionals and have lived with GetLiving for nearly 3 years now and have loved it. Throughout our time we’ve received assistance from Sam Watts who has always been super responsive and acted quickly to help with anything needed. The service from GetLiving and in particular Sam is vastly better than anywhere else I’ve lived. If you read this, thanks. We really liked the furniture included and the view from the balcony is amazing. We’ve never had any issues with the flat but as the team are so responsive I would imagine they would act quickly if there was anything. The location is good - a super market, gym, tube, restaurants and coffee shops are all with a stones throw. Would recommend living here to others.

Lauren · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I've had a great rental experience as a primary resident on Get Living. With the help of Samuel Watts and Zareena Aziz, all questions from booking a room to getting its confirmation are helpfully assisted in a timely manner. They are friendly, patient and responsible for their work. Therefore I completed all the rental procedures in a very short time. I'm sure my living experience here will be great.PositiveResponsiveness, Quality, Professionalism, Value

Jingyi · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Been living here for a year and have just signed a lease for a second year in a different unit. Gergana was extremely helpful throughout the whole process of ending our previous tenancy and signing the new one, ensuring that all conditions we were promised were met and she was very reassuring when a few things had to be sorted last minute and we were worried about it not going to plan. She was also very responsive and worked quickly to make sure everything we needed had been done. Can't thank her enough and so very grateful for her help!

Aika · 26 August 2022 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

It was my first day moving into getliving and the whole process was great, the staff were all very patient, especially Samuel who was always quick to respond to our various questions, and Zareena and the handover sir were also great. Finally moved into my new home!PositiveResponsiveness

Guo · 26 August 2022 · Get Living London (38 New Kent Road)