★★★★★ 5/5
GoogleGreat service provided. The staff members that oversaw the application process (Zainab Fayad&Dave Osborne) were extremely helpful, patient and reassuring. They ensured our experience was as straightforward as possible.
Will · 13 March 2024 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Will - thank you so much for your review, we'll be sure to pass your thanks on to the team. I hope you enjoy your time in East Village, and please do not hesitate to contact us should you need anything.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleClaire Oki, the leasing team member, has been very thoughtful and patient throughout the entire process, and very helpful with all the questions I had. Five stars are well deserved.
Joseph · 13 March 2024 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Joseph, thank you so much and we'll be sure to pass your thanks on to Claire! Nick Marston - General Manager
★★★★★ 5/5
GoogleRating only, no written review.
GU · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Gu , We very much appreciate your 5* review, if there are any comments you would like to share please do let us know . Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleRating only, no written review.
Rafy · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Rafy , We very much appreciate your 5* review, if there are any comments you would like to share please do let us know . Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleRating only, no written review.
Neel · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Neel, We very much appreciate your 5* review, if there are any comments you would like to share please do let us know . Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleFriendly fellas, came in and got the job done efficiently and quickly. Couldn’t fault them.
Ollie · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Ollie, Thanks very much for taking the time to review , I am pleased to hear that the team were able to assist you and that you found them friendly and efficient. Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleDenis & Rick were very friendly and fix the problem very quick and exellently executed.
Zeyana · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Zeyana, Many thanks for your review , I am pleased that Denis and Rick were able to assist you. Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleRick did a great and fast job fixing my shower blockage. Thank you.
Said · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Said, Many thanks for taking the time to review , its really great to know that Rick was able to assist with you with your shower . Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleExcellent and swift service from Ryan & Brad. Really helped with a plumbing problem. Thank you guys!
Denis · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Denis, Thank you so much for taking the time to review we all very much appreciate it and I am delighted to hear that Ryan and Brad were able to assist you . Best wishes Kim, General Manager
★★★★★ 5/5
GoogleVery fast service, and nice little card left by Ross & Brad - top lads done a good job on fixing our toilet seat 👍🏻 …
Danny · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Danny. Thank you so much for your great comments I will ensure they are shared with the team and I am pleased that Ross & Brad were able to assist you . Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleDenis and Ryan are always happy to help with any maintenance issues, really friendly chaps and always happy to see them! Cheers fellas!
Stephen · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Stephen , Thank you so much for taking the time to share your comments we really appreciate it, and Denis & Ryan will be delighted I will be sure to share with the team. Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleThe Team of get living is wonderful, I would say thank you to Nina Catapang, she do nice Job.
Mustafa · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Mustafa, Thank you so much for taking the time to review, we really do appreciate it ! I will ensure I pass on your kind comments to the team and Nina will be particularly pleased she has been able to assist. Kind regards Kim, General Manager
★★★★★ 5/5
GoogleGreat experience with the maintenance team I've had Shane, Denis, Tom and Rick help me on occasions and they are very good + professional
Tommy · 25 February 2024 · Get Living New Maker Yards
Agent replied · 2 August 2023
Hi Tommy, thank you for taking the time to do a review which we really appreciate , sorry to hear you had a problem with your oven but glad its all sorted for you now and I will pass on your comments to Shane and Denis . Kind Regards Kim , General manager
★★★★★ 5/5
GoogleRick and Ryan did a very good job, they were very polite and quick. Bonus deserved ⭐️!
Amy · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Amy , Many thanks for taking the time to review we really appreciate it and Rick and Ryan will be delighted to hear your lovely feedback ! Kind regards Kim , General Manager
★★★★★ 5/5
GoogleThe team here is brilliant. Rosetta and Kaitlan are always fast to respond to our requests and were really friendly. Appreciate everything, thank you!
劉宮瑜 · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi
Thank you very much for your great review, Kaitlan and Rosetta will be delighted to hear your positive feedback and it is great to know you find the team helpful and friendly. Best Wishes Kim, General Manager
★★★★★ 5/5
GoogleDenis and Ryan were amazing, they fixed our washing machine, so quickly and were so friendly and understanding when I needed to work they kept quiet so that it wasn't a disturbance, me and my husband were extremely happy with the result of there visit.
Kathryn · 25 February 2024 · Get Living New Maker Yards
Agent replied · 7 June 2023
Hi Kathryn , Thank you so much fro your review , I am delighted to hear you have had a good move in experience and some entertainment from the maintenance team , .......sorry about the hole ! I will certainly pass on your kind comments to the team . All the best Kim , General Manager
★★★★★ 5/5
GoogleBeen here nearly 3 years and still love it the same as we did on our first day, always a relaxing area to live in. Special thanks to all of maintenance for being helpful no matter the issue and special thanks to Ross and Tom today who came and sorted our hot water out, was fixed in a matter of minutes 😁 …
Sam · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Sam, Thanks so much for your lovely feedback and so pleased that you still enjoy living at New Maker Yards . I will be sure to pass on yoour comment s to the team and especially Ross & Tom . Best wishes Kim, General Manager
★★★★★ 5/5
GoogleNina is so helpful and kind, thanks to all the kind help I got from the reception. I really enjoy living here at New maker yards. Everything is good, quite, safe.
Jennifer · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Jennifer, Thank you so much for your review and lovely feedback , especially for Nina who will be delighted ! It is really great to know you are happy living here at New Maker Yards . Best Wishes Kim, General Manager
★★★★★ 5/5
GoogleSent a maintenance request in on Sunday, Rick arrived at my apartment on the Tuesday. He was knowledgeable, friendly and did an efficient job. Would recommend him.
Alastair · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Alastair, Many thanks for your review , I am pleased that Rick was able to assist you and that things were handled promptly , I will certainly pass your comments on to the team . Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleNice location and great team at service here. Special thanks to Nina who was there for the initial viewing ,processed our tenancy, Rosetta who has been extremely supportive, helpful & approachable with moving in matters plus everything else we had questions on, and the maintenance team .Thank you!
Sara · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Sara, So pleased to hear that everything has gone smoothly for you from viewing to moving in I will certainly pass on your kind comments to the team and Nina & Rosetta will be delighted. We appreciate you taking the time to review and we hope you will be happy in your new home. Thank you for choosing New Maker Yards. Kind Regards Kim, General Manager
★★★★★ 4/5
GoogleWe lived here for two and a half years. The maintenance was always good regarding our apartment. The issue is the building boiler who keeps on braking every 3-4 months. It is fixed in 8-48 hours.
The main issue is that the walls are very thin and you can hear from one room to another.
It's not perfect but it's good.
Adrian-Laurentiu · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Adrian, Thank you for taking the time to review and I am pleased to hear that everything is generally good . A member of the team has tried to reach out to you regarding your hot water issues which is of concern to us as we don't appear to have anything logged for your apartment and we have not encountered any ongoing issues with the main boilers in your block . Would you kindly let us know the issue so we can investigate. Many thanks and best wishes Kim , General Manager
★★★★★ 5/5
GoogleAbsolutely perfect service. Had something trapped in the washing machine filter - the next day Denis, Ryan and Ross came and took it away now working perfectly and only a 15 minute turn around. Did extra checks to ensure all other appliances and drains were working perfectly. Great guys, great job. Very thankful !!
Lucy · 25 February 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Lucy, Many thanks for your review , I am pleased that Denis, Ryan and Ross were able to assist you with your washing machine , I will certainly pass your comments on to the team . Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleIt was quite a rush move in for me, but the leasing team specifically Claire Oki has made everything so smooth and has been very helpful, considerate and patient during the whole process. She is very detailed oriented when it came to answer the questions/issues I had. She even followed up with me after I move in to see how I am doing. There are some quite issues at the flat, yet her followup has made me feel much better.
The Get Living does care.
Nicola has also made sure I can move in to the property as soon as I can, which make my move-in process due to my schedule at ease.
Not to mention, the team include Sam and one another person I cannot recall his name from Customer Service hub (front desk), has gone extra miles to help me move-in despite my request is a bit of an odd, and it's not their duty. They have gone two extra miles, not just an extra mile, to help me plus answering the concerns I have. Now East Village feels more like home with them around.
And can you believe, I have lived with no internet access until Kaitlin comes to the picture. I tried to call the internet company to fix it but due to my schedule I could not get it fixed, and Kaitlin has just saved the day. She has gone further extra miles to fix the internet for me despite it's not her field. Can you believe? Glad I choose to live here under Get Living management.
Phiboun · 12 February 2024 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Phiboun, what fabulous feedback for our team! We are so pleased that your experience with us so far has been amazing, and we look forward to having you with us at East Village. Do let us know if there is ever anything we can do for you.
Nick Marston - General Manager, East Vilalge
★★★★★ 5/5
GoogleZainab Fayad from the Customer Service Hub was extremely supportive, responsive and efficient during my tenacy agreement process. Although, I wasn't able to give her enough time, she went above and beyond to make sure the process goes smoothly and I would be able to move in on the date I had planned. When I had to unexpectedly transfer my tenacy at a short notice, Zainab yet again went the extra mile to make sure I could handover my contract to the new tenant without any complications.
Overall, it was a great experience living in East Village and everyone, right from the welcome office team, finance team and customer service team to the security and cleaning staff were all very kind and helpful.
Gayatri · 12 February 2024 · Get Living London (1 East Park Walk)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
