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5/5
GoogleSmooth and easy move-in process! Lovely development with lots to do and great local amenities. Properties are in excellent condition and the staff are always on hand to help with any of your needs/queries. Big shoutout to Zainab for her excellent service throughout the move-in process and help with getting things sorted ahead of moving in.
Nattevon Β· 26 June 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 25 August 2024
Thank you so much for your review, Nattevon! We're so glad to hear that you love the area and that you found our team so helpful. We'll be sure to pass on your thanks, and you know where we are should you need us!
Nick Marston - General Manager, East Village
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5/5
GoogleRating only, no written review.
Adrian Β· 24 June 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Adrian, many thanks for reviewing us and for your great rating , if there is anything we can assist with or any feed back do let us know . Kind Regards Kim, Regional Director
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5/5
Googlegreat maintenance team, super quick and responsive
Neel Β· 24 June 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Neel, Thanks for your great review. It's always good to hear you find our maintenance team super quick and responsive, and the team will love to hear your feedback. If there is anything else you might need help with, please get in touch.
John, Head of Relationship Management.
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5/5
GoogleTom and Don - both were wonderful. They were very friendly and explained other queries also that we had.
Great job and keep it up guys
Ratish Β· 24 June 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Ratish, Many thanks for your review that we really appreciate, if there is anything you wish to share with us do please let us know . Best wishes Kim, General Manager
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5/5
GoogleWeβre loving our time here. The only thing missing is a residents gym. Other than that, itβs an honour to call New Maker Yards our home.
Mari Β· 24 June 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Mari, thank you very much for your review and feed back which is very much appreciated. We are delighted to hear that you are enjoying living at New Maker Yards. Unfortunately at this time we are unable to offer a gym but we do offer free fitness classes with M3 details can be found on your resident app or one of the team on site . Best wishes Kim , Regional Director
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5/5
GoogleRating only, no written review.
Gloria Β· 4 June 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Gloria - thank you for your 5-star review! We hope you are enjoying your time with us here in East Village.
Nick Marston - General Manager, East Village
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1/5
GoogleThey failed to fix or properly respond to bathroom issue that I am having in their apartment.Itβs been more than a YEAR. Please double check before you rent anything there
Almas Β· 4 June 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Almas - I am sorry to hear about your bathroom issue taking so long to get resolved, which does surprise me as our maintenance team is usually very quick to respond and carry out repairs. I will pick this up with the team and respond to you personally once I have the full picture. I do of course sincerely apologise for any inconvenience that you have been caused.
Nick Marston - General Manager, East Village
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5/5
GoogleGreat service from Get Living's Maintenance Team! Kudos to Ryan, I had an issue with my dishwasher, and he fixed it pretty quickly and was very kind. Highly appreciate it!
Reza Β· 28 May 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Reza - thank you so much for the wonderful feedback, and we completely agree that our maintenance team are amazing! We will be sure to pass your thanks on to Ryan, who I know will appreciate it.
Nick Marston - General Manager, East Village
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5/5
GoogleRating only, no written review.
Eric Β· 25 May 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Eric , Many thanks for your rating which we really appreciate , please do let us know if you have any feedback or if there is anything we can assist with . Kind Regards Kim , Regional Director
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5/5
GoogleRating only, no written review.
Monaco Β· 25 May 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Monaco, thank you for your review which we appreciate , do let us know if anything we can assist with or any feedback you wish to share. Kind Regards Kim, Regional Director
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3/5
GoogleRating only, no written review.
Saleh Β· 12 May 2024 Β· Get Living London (1 East Park Walk)
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5/5
GoogleA huge Thank you to Vad who has always been so helpful at reception, always happy to lend a hand when needed and have helped me several times with issues with my Renz box delivery and directed me to how I can sort out my Renz account. Very welcoming and great customer service π β¦
Aisha Β· 12 May 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Thanks for your great feedback Aisha! We are so pleased that you found the service so welcoming, and we'll be sure to pass you thanks on to Vad and the team.
Nick Marston - General Manager, East Village
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5/5
GoogleI just wanted to give a quick shoutout to Eddy from GetLiving maintenance team. Response time is nothing short of amazing! I've had a couple of issues with appliances, and they've all been sorted out in less than 24 hours. Just today Eddy took care of my washing machine issue within two hours from reporting. Thank you!
Dimitrije Β· 12 May 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Dimitrije - thank you so much for your feedback, I'm delighted that you were so impressed with our maintenance service. I'll be sure to pass your thanks on to Eddy who I know will be very happy to hear it!
Nick Marston - General Manager
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3/5
GoogleI lived with Getliving for two years in different properties each year.
- maintenance is pretty fast working
- deposit was safely returned
- cleaning fee (price depending on your property) is necessary when moving out and is very expensive.
- Skylark point was amazing, but they had hot water issue time to time.
Not much to complain tbh, but I had this issue that when I moved in(not skylark, but house), all the windows were wide open for so long and even a window that connects to the ground. House was massy do to strong wind and I felt unsafe finding out that the main window is open wide.
Jiyeon Β· 12 May 2024 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Jiyeon - many thanks for your feedback and we are so glad you enjoyed your time in East Village. We will of course take onboard your feedback regarding the maintenance and windows.
Nick Marston - General Manager, East Village
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4/5
GoogleRating only, no written review.
Stanley Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Stanley,
Many thanks for your 4* review. If there is anything specific we can assist with, please get in touch.
John, Head of Relationship Management.
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5/5
GoogleDenis and Brad did a great job, quick and efficient canβt fault them.
Lucas Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Lucas, Many thanks for your great review. I've passed your comments onto the team, and if there is anything else we can help with please get in touch. Many Thanks, John Hards, Head of Relationship Management
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5/5
GoogleAs per usual the maintenance team is great, easy to request their support and theyβre always incredibly polite and helpful.
Alex Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 7 June 2023
Many thanks Alex , that's great to hear & I will share with the team and its very much appreciated your feedback . Have a Happy Easter ! Best wishes Kim
Hi Alex, thank you for your review , we are pleased to see you are happy with New Maker Yards if there is anything you would like to share or we can help with do let us know . Kind Regards Kim, General Manager
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5/5
GoogleDenis and Tom were great at resolving a maintenance issue. Arrived quickly and sorted the issue out right away
Adam Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Adam, Many thanks for your great review. I've passed your comments over to the team and if there is anything else we can help with, please get in touch. Many Thanks, John Hards, Head of Relationship Management.
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5/5
GoogleDenis and Tom were amazing came and sorted my door for me quick and efficiently brilliant customer service as well really nice and friendly
Jamaal Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Jamal,
Many thanks for your great review. I've passed your comments across to the team and if there is anything else we can help with, please get in touch,
Many thanks, John, Head of Relationship Management.
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5/5
GoogleDenis, Tom and Brad from the maintenance team have been brilliant.
They came in today to put up my TV and I realised that my partner had accidentally binned the plug. They managed to find a spare one right away.
They were also very kind to my dog, who was scared from the noise.
Gergana Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Gergana, Many thanks for your review its great to know that our maintenance team were able to assist you with your TV . We appreciate the time taken to review and I will be sure to share your comments with the team . Kind Regards Kim , Regional Director
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5/5
GoogleI lived here for a little over a year and it definitely set a new standard for me! From start to finish everything was great. When I moved in I was very impressed by the quality of the furnishings, how clean everything was, and how soundproof my unit was (I was facing the railroad tracks and could not hear the trains at all). It was my first time renting non-student housing in the UK and they made the whole process super easy, which is not always a given when you are a foreign national. I only spoke with the maintenance team once, but they were very friendly and answered my question right away. At first I was a bit hesitant about the location, but it turned out to be perfect for me -- access to all the stores you need down the road, and you can easily get anywhere in the city by foot. On days that I worked from home I took advantage of the coworking space and cafe, both of which were very pleasant to be in. Overall I would highly recommend Get Living.
Geneviève · 25 April 2024 · Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Geneviève, Thank you so much for taking the time to give us this lovely review and we are really pleased to hear of your great experience with the initial renting process, apartment and team . Thank you for choosing New Maker Yards and i hope you will continue to be happy living here . Kind Regards Kim, Regional Director
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5/5
GoogleAmazing work from Denis & Brad! Such lovely guys and worked really fast to get the job done. Even cleaned up after themselves. Fantastic work!! Highly recommend.
Tanya Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Tanya , Many thanks for taking the time to review , Its really great to know that Denis and Brad were able to assist you and that you are happy with the work . Many thanks and best regards Kim, Regional Director
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2/5
GoogleBuildings looks nice from the outside good garden, location are 50/50 as public transportation not as expected.
Apartment are okej and not bad but they are using low quality furniture
Pets friendly buildings but so bad owners, so dirty disgusting smell in all corridors. We complain it to the management several time but no real action please see photo and video.
Customer service are so good before signing letting contract and start to be worth after that.
Post room are not safe at all, people who living here afraid of receiving valuable staff. I have heard several stolen cases and several other attempts within only two weeks.
Garage remote never works as it supposed to so you need to get down the car and place the remote almost directly to the sensor to open the gate.
Finally i feel ao bad chosen this place.
Housam Β· 25 April 2024 Β· Get Living New Maker Yards
Agent replied Β· 23 August 2024
Hi Housam, Many thanks for your review, and we're glad to hear you think the building looks nice from the outside. Sorry to hear you feel your furniture of of a low quality, if you would like us to take a look at anything in particular, please raise a maintenance request using your Get Living Resident app. Your feedback has been taken on board regarding the carpet, and to let you know, carpet cleaning has started in the opposite building today, and I will ensure moves to your building next. We consider the Parcel room as safe, but know there are some miscreants out there who try to steal parcels, the room is covered via CCTV cameras 24/7, and for any report of missing post, we can always either identify the location of a parcel, or confirm its state as missing. If you have any concerns over a particular package, please speak with our super helpful parcel room staff, who work 6 days a week just outside the room. We're not aware of an issue with the garage door itself, so we'd happily take a look at your fob to see if we can improve things, please bring this into the office for assistance.
If there is anything further we can help with, or would like to discuss in more detail, please let me know.
Many thanks,
John Hards, Head of Relationship Management
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5/5
GoogleGood place to live and the reception staff Anire was kind and responsible!
Zhiyu Β· 16 April 2024 Β· Get Living London (38 New Kent Road)
Agent replied Β· 16 April 2026
Hi Tricky.
Thank you for taking the time to review Elephant Central and for you kind works. β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.