Get Living estate agents in London and Salford

★★★★★ 5/5

Google

The best customer experience that could be offered ever! Frictionless, quick without any fuss and losing precious time, we managed to rent our new home in a timely manner and no stress. Claire was incredibly helpful with the viewings and the initial steps for renting the apartment. Then Zainab got over to send us the contract, easy peasy and without any delays, she was very kind and responsive. We hope we will continue to have this quality of service throughout our stay in our new house. Thank you Get Living team :)

Anna · 12 June 2020 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We moved in about a month ago and really love it! The process to rent a flat was very painless and easy. The furniture provided in the flat is good quality and stylish and the neighbourhood is really cute. It really has a community feeling and the wetlands near us are nice to go for walks around every night. The lettings coordinator Zainab was really lovely and helped us in a timely manner with any of our queries. We had one repair that needed doing and they sent someone out to fix it within two days which was surprisingly fast. I would definitely recommend living here!

Chelsea · 12 June 2020 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Emma · 7 June 2020 · Get Living New Maker Yards

★★★★★ 5/5

Google

Rating only, no written review.

BMA · 7 June 2020 · Get Living New Maker Yards

★★★★★ 5/5

Google

Great neighborhood with fun events and amazing residents!

Selina · 7 June 2020 · Get Living New Maker Yards

★★★★★ 5/5

Google

So glad that we found this place. The location is prime for city centre living and work! Had nothing but great service since booking a viewing and the lady looking after us went above and beyond to turn it around quickly answering all our questions professionally. Really looking forward to settling in for a rent free summer next to the canal. Thanks Selina and the team!

Jake · 7 June 2020 · Get Living New Maker Yards

★★★★★ 5/5

Google

Had the pleasure of dealing with Selina and Cara whilst going through the process of renting my new home. The apartments are great spec and love living here. Look forward to seeing you at the free YOGA Stevie

Stephen · 7 June 2020 · Get Living New Maker Yards

★★★★★ 3/5

Google

Rating only, no written review.

Tommy · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Elie · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Rating only, no written review.

Lili · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 2/5

Google

Rating only, no written review.

Hector · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Danny · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Svilen · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Marko · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

M · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Beautiful area. Happy birthday :)! Get Living..... :) 5 stars!

Vesela · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great letting agent, fab service when you walk in. Not so great over the phone.

Lauren · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

The worst experience ever! Avoid this place at all cost!! area looks nice but the their team is just worst I have ever seen in my life! Extremely high rents and no service at all. They just crashed all my human rights and Disturbed so bad my last 6 months. Regret every second and every pound!

Nikolay · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Just horrible. Unless you walk into the office your issues will not be addressed. I have never received the right answer within the first couple of emails. They are lucky that the flats are amazing and the surroundings as well.

Kat · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

UPDATE MARCH 2019: Not much has changed - I reported a maintenance issue which took over a week to be handled (not fixed), an engineer attended in my absence and while the original issue has been fixed, they have managed to create another problem during their visit - of course, this was not 'logged' on their system so whoever answered the phone is clueless. UPDATED JULY 2018: AVOID DHERAEN!!! AVOID KRUPA!!! GLL took 1 month to return £9700 they owed me - their excuse? Dheraen was ill. This makes no sense and is completely unacceptable as someone else could have and should have taken over + none of my correspondence was ever through Dheraen's personal number or email so honestly a stupid, pathetic, irresponsible excuse esp. when that much money was owed. UPDATED MARCH 2018: TERRIBLE WITH MAINTENANCE ISSUES. EVERY SINGLE TIME I CALL TO DOUBLE CHECK AN APPOINTMENT, THEY'LL SAY THAT NOTHING HAS BEEN BOOKED. SORT YOURSELVES OUT SERIOUSLY. STILL WAITING FOR A MAINTENANCE ISSUE I REPORTED IN NOVEMBER 2017. THE NEGATIVES: (AT THIS POINT, EVERYTHING) 1) Slow to respond to maintenance issues as mentioned by 90% of the reviews here. 2) Replies (when you get them) are very unhelpful and vague, and usually signed off 'Team Belvedere' making it impossible to specify a name when someone one the phone asks who booked my appointment (+ isn't that your job?) 3) Once an appointment was finally made, I was given a date but no time (anytime between 9-5 is all I got). 4) The inventory checklist was not very detailed - it did not include any damages/signs of wear evident upon my move-in. I have included my comments as requested and sent it back within 48 hours of moving in, but not yet hear back (it has now been 4 months). THE POSITIVES: 1) The contractors/engineers that visit are VERY friendly. THE ONES SAT IN THE OFFICE ARE JUST USELESS AND CANNOT HANDLE ANYTHING. Also, if you can't deal with confrontations then be better at your job. (Oh wait, another negative) I would have hesitated signing with GLL had I seen their endless, shocking reviews beforehand. I have now learnt and will be reading reviews on Estate Agents before signing in the future. Due to the number of days I've given up for maintenance visits, my friends and colleagues have now realised how awful GLL is. I'll give my honest opinion and warn anyone who asks me about renting with GLL.

Jennifer · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

I love my flat, but have never experienced such consistently awful customer service in my life with administrative errors (twice resulting in GLL erroneously withdrawing an additional £1K out of my account) more common than I thought was possible, and never a 'sorry' / 'I understand your frustration' / 'let me see what I can do to resolve the issue' in sight. Managers are OK, but with this exception, staff are defensive and rude. Today, one hung up on me.

Kathryn · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great experience finding a flat with Get Living London. Although their website hasn't been updated, both Charlotte and Deontae went out of their way to find us the right flat with our requirements and within the timeframe we've been working to. They were always very helpful and genuinely wanted to help us! Maria was also very prompt and diligent when helping with the documentation.

Haroun · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 4/5

Google

We will move from 31st August to Emperor House first floor but process seems to be very easy. Although website is not updated. But when you meet the staff all seems to be customer focused, Charlotte Goodyear great communication. Victoria Lebedzinskaite most crisp and sharp truly professional down to earth she does everything in one go, obviously its team effort so well done so far please keep helping us in future. I hope everyone will get same support and help.

SUSHIL · 13 June 2019 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Thankful its nearly over. Can't get out of here fast enough. You better hope nothing breaks... or they'll take over a month to fix it! Not ideal when you've got kids running about the place. The two biggest negatives. 1. Maintenance: Everything takes weeks and weeks to fix, from chairs to cheap curtain rails. 2.The "relationship" managers: I'm not sure they should have relationship in their name as they honestly can't manage them. Who knew you could be rude to your customers and still be a manager over a year on? I'll refrain from naming names but all of our conversations were fruitless and frustrating. Emails? Weeks to reply, when they do they are very rude. Calls? Oh they'll answer and make promises to get right on it but you'll never hear again In person? delightful... but more fake promises. 3. If you drop in to the office you'll find them sat around a table joking around... not working to resolve your ongoing maintenance issues. God knows how they'll deal with the hundreds of new flats that are about to be opened. I'll be saying a prayer for the new residents.

Hannah · 13 June 2019 · Get Living London (1 East Park Walk)