5/5
TrustpilotI had heard good things about…
I had heard good things about Gatekeeper and they haven’t disappoint. Fantastic professional service. I will be using them again. Highly recommend.
Trusted Agent profile · Oxfordshire
Verified
Gatekeeper reviews in Witney and Swindon
★★★★★
2,051 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,051 reviews on three platforms, rated 4.8 out of 5 overall.
1,263
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
776
Reviews on Trustpilot
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Buyers2 reviews
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
Landlords3 reviews
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
Tenants4 reviews
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Our offices
Gatekeeper's three offices, most reviewed first. Each has its own page.
- Gatekeeper Witney (77 High Street)77 High Street, OX28 6JA865 reviews · 853 on Google (4.7)20 in the last 90 days
- Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE848 reviews · 848 on Google (4.7)0 in the last 90 days
- Gatekeeper SwindonSwindon, SN2 2PN776 reviews · 0 on Google64 in the last 90 days
Awards
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Gatekeeper office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSecond Viewing
Elizbeth was very helpful in showing us around the Flat.
5/5
TrustpilotClare was lovely and welcoming and took…
Clare was lovely and welcoming and took her time explaining the details! Clare was able to answer any questions we had too.
5/5
TrustpilotCharlie has been extremely helpful and…
Charlie has been extremely helpful and professional throughout our experience. He has always been responsive, polite, and quick to assist with any questions or maintenance issues. Communication has been clear and efficient, and he genuinely cares about making sure everything is handled properly. It’s been a pleasure dealing with such a reliable and approachable property manager.
5/5
TrustpilotBuying my first home
Having never been on the market for buying my own home, I viewed one today with Elizabeth. She was very welcoming and friendly. Gave me all the information I needed.
5/5
TrustpilotClaire (I hope I spelt her name…
Claire (I hope I spelt her name correctly) was very warm and welcoming throughout the viewing. She listened carefully to us and answered all our questions patiently and professionally. The viewing itself was very pleasant, and we really appreciated her friendly and approachable manner.
5/5
TrustpilotGreat experience
Very responsive to our enquiry and communicated well with us. Joseph was great at the viewing, helpful and knowledgeable.
5/5
TrustpilotOutstanding Service and Support for Over 10 Years
We have been using Gatekeeper for our property for over 10 years and have consistently received an excellent level of service throughout. The team has always been professional, reliable, and efficient, making the management and letting process smooth and stress-free.
5/5
TrustpilotLiz at the Swindon Agents was…
Liz at the Swindon Agents was incredibly welcoming, helpful, was amazing with questions and made us feel like we knew where we were at. Thank you so much Liz! Would recommend you to anyone!
5/5
TrustpilotKenya and her team are always on hand…
Kenya and her team are always on hand and communicate really well throughout the whole process. Thank you for making it easy!
5/5
TrustpilotThe staff always go the extra mile to…
The staff always go the extra mile to sort out any issues
Agent replied · 2 June 2026
Thank you for your kind feedback Colin We’re delighted to hear the team have consistently gone the extra mile to help resolve any issues for you with all your rental properties. We really appreciate your continued support and trust in Gatekeeper. Phil Kendall Sales Director
5/5
TrustpilotWell done Team 👍
Thank you for your help and support throughout the entire sale period of my house.
Agent replied · 2 June 2026
Thank you for your wonderful feedback. We’re delighted to hear Lucy provided such professional and supportive communication throughout your sale and helped guide you through the process with patience and care. Your recommendation means a great deal to us and I’ll be sure to pass your kind comments on to Lucy. Phil Kendall Sales Director
5/5
TrustpilotElizebeth was very friendly
Elizebeth was very friendly, explained a lot about the property, definitely worth thinking about potentially renting. The location was very quiet.
Agent replied · 2 June 2026
Thank you for your lovely feedback, Charley. We’re delighted to hear Elizabeth made the viewing informative and welcoming, and that the property and location made such a positive impression. I’ll be sure to pass your kind comments on to her. Phil Kendall Sales Director
5/5
TrustpilotElizabeth was fantastic today for our…
Elizabeth was fantastic today for our viewing , lovely and polite and very cheerful which is always lovely to see !
Agent replied · 2 June 2026
Thank you for your wonderful feedback, Amy. We’re delighted to hear Elizabeth made your viewing such a welcoming and positive experience with her cheerful and friendly approach. I’ll be sure to pass your kind comments and well wishes on to her as she continues her journey with Gatekeeper. Phil Kendall Sales Director
5/5
TrustpilotSam was great
Sam was great, it was a pleasant experience overall
Agent replied · 13 June 2024
Thank you for your kind feedback, Paul. I am delighted to hear your experience was a pleasant one overall. Phil Kendall Sales Director
5/5
TrustpilotGatekeeper and especially Dan Thorne always 10 out of 10
Dan Thorne goes above and beyond every time managing my property and I will always continue to use Gatekeeper and Dan .
Agent replied · 2 June 2026
Thank you so much for your incredibly kind words, Gaye It really means a lot to have your continued trust and support, and it’s always a pleasure working with you. I really appreciate your feedback and look forward to continuing to help with your rental property for many years to come. Dan Thorne Sales Director
5/5
TrustpilotI'm sending feedback to Elizabeth to…
I'm sending feedback to Elizabeth to congratulate her on her work and to say that she was very polite, attentive, and friendly. She explained everything Ligiane needed to do to apply to rent the house and answered all our questions. She really is an amazing person.
Agent replied · 2 June 2026
Thank you so much for your wonderful feedback, Wilton. I’m delighted to hear Elizabeth made such a positive impression when you met her at the property. I will make sure your kind comments are passed on to her. Phil Kendall Sales Director
5/5
TrustpilotLovely person and great service…
I met Grace and Elizabeth and both were Lovely and provided great service!
Agent replied · 2 June 2026
Thank you for your lovely feedback Yansi. I’m really pleased to hear Grace and Elizabeth both gave you such a positive experience and great service throughout. I’ll be sure to pass your kind comments on to them both. Phil Kendall Sales Director
5/5
TrustpilotOutstanding Service and Support Over Many Years
We have been working with Gatekeeper for many years and the service we have received throughout has always been exceptional. The team are professional, approachable, reliable and genuinely supportive, making what can sometimes be a stressful process feel straightforward and well managed. A particular thank you goes to Philip Kendall, who has been our main point of contact over the years. Philip has always been incredibly helpful, responsive and knowledgeable, and has consistently gone above and beyond to support us whenever needed. His professionalism, clear communication and honest advice have made a real difference and have given us complete confidence in the service provided. From property management and tenant matters to handling issues quickly and efficiently, Gatekeeper have always delivered a high standard of service. We would not hesitate to recommend them to anyone looking for a trustworthy, experienced and professional estate and letting agency.
Agent replied · 2 June 2026
Thank you for your 5-star review Kamran and for taking the time to give such detailed feedback. I am so pleased we have managed to find new tenants for you. We really appreciate you choosing Gatekeeper again and delighted you had a positive experience with us. Thank you again for taking the time to leave your feedback. Dan Thorne Sales Director
5/5
TrustpilotTaylor was so helpful and informative…
Taylor was so helpful and informative and made the process so smooth and stress free, she is also very friendly which always makes all the difference.
Agent replied · 2 June 2026
Thank you for your wonderful feedback, Mr Flynn. I'm delighted to hear Taylor made the process smooth, informative and stress free for you, and that her friendly approach made such a positive difference. I’ll be sure to pass your kind comments on to her. Kenya Ferguson Branch Manager
5/5
TrustpilotAlice has been helpful throughout the…
Alice has been helpful throughout the whole letting process.
Agent replied · 2 June 2026
We’re delighted to hear Alice has been so helpful throughout the letting process and placing your new tenant. She’ll really appreciate your kind feedback. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotHouse Viewing-St Austell Way
Great experience, Elizabeth was really nice and a great host!
Agent replied · 2 June 2026
We’re delighted to hear you had a great experience with Elizabeth! It’s wonderful to know she made you feel welcome throughout the viewing. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotGrace was friendly and knowledgable of…
Grace was friendly and knowledgable of the property and its details.
Agent replied · 2 June 2026
We’re pleased to hear Grace was friendly and knowledgeable during your viewing. Thank you for your kind words. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotCharlie was great from gatekeepers
Charlie was great from gatekeepers, always on the case and easy to communicate with.
Agent replied · 2 June 2026
We’re delighted to hear Charlie was so proactive and easy to communicate with during your purchase. He’ll really appreciate your kind feedback. Best wishes, Dan Thorne | Sales Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gatekeeper
Which Gatekeeper office has the most reviews?
Witney (77 High Street) has the most, with 865 reviews rated 4.7 out of 5, followed by Witney (3-4 Kingfishers Court Northfield Farm Lane) with 848.
Where are the Gatekeeper offices?
The three Gatekeeper offices, by town:
- Swindon: Swindon, SN2 2PN
- Witney (3-4 Kingfishers Court Northfield Farm Lane): 3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE
- Witney (77 High Street): 77 High Street, Witney, Oxfordshire, OX28 6JA
What do sellers say about Gatekeeper?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
What do landlords say about Gatekeeper?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
What do tenants say about Gatekeeper?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Has Gatekeeper won any awards?
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
