5/5
GoogleRating only, no written review.
Agent replied
Hi Danni, thanks so much for the 5 Star Review! Kind Regards, Vanessa - Marketing Director
Trusted Agent profile · Oxfordshire
Verified
Gatekeeper estate agents in Witney and Swindon
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Buyers2 reviews
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
Landlords3 reviews
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
Tenants4 reviews
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Our offices
Gatekeeper's three offices, most reviewed first. Each has its own page.
- Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE906 reviews · 906 on Google (4.7)60 in the last 90 days
- Gatekeeper Witney (77 High Street)77 High Street, OX28 6JA905 reviews · 893 on Google (4.7)61 in the last 90 days
- Gatekeeper SwindonSwindon, SN2 2PN788 reviews · 0 on Google78 in the last 90 days
Awards
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Gatekeeper is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, South West
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, Oxfordshire, Bucks, MK
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Reviews on Google
Showing 1,358 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied
Hi Adrian - many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Zane, lovely to get your recommendation, thanks so much! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Alice, many thanks for the 5 Star Review, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Keti, thanks so much for the 5 Star Review, delighted you would recommend us! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Sung, thanks so much for the 5 Star Review, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Judy - many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Stanislav, thanks so much for the 5 Star Review, always gratefully received! Kind Regards, Vanessa - Marketing Director
5/5
GoogleFriendly and efficient, very transparent and professional.
Agent replied
Hi Jo, thanks so much for the positive feedback, so pleased that you found us to be friendly, efficient, transparent and professional. Kind Regards, Vanessa - Marketing Director
5/5
GoogleAbsolutely fantastic company highly recommended
Agent replied
Hi Russell, thanks so much for the recommendation, lovely to see! Kind Regards, Vanessa - Marketing Director
5/5
GoogleWhen we have requested repairs jobs, they have been dealt with quickly and efficiently
Agent replied
Hi Carolyn, many thanks for leaving feedback regarding any maintenance being carried out quickly and efficiently on your property. Kind Regards, Vanessa - Marketing Director
5/5
GoogleHave made the moving process so far very easy and have been extremely helpful :)
Agent replied
Hi Izak, so pleased to hear that the team have been extremely helpful and made the move easy for you. Kind Regards, Vanessa - Marketing Director
5/5
GoogleGatekeeper are an exception to the norm, in their high standards of customer relations, integrity and reliability. Refreshingly polite, courteous and thoroughly knowledgeable of the property market in all its disciplines, including sales, letting and management services etc.
Agent replied
Wow! Lovely feedback to receive about the team, thank you so much! I am delighted to hear that they were polite, knowledgeable and with good customer service and integrity. Kind Regards, Vanessa - Marketing Director
5/5
GoogleThe people at Gatekeeper have been nothing but attentive and lovely throughout the process of enquiring and viewing properties. Hazel especially has been wonderful at keeping us informed each step, and we have appreciated her honesty with us.
Agent replied
Hi there BB, fantastic to get such lovely comments regarding Hazel and the team at Gatekeeper, so good to hear that you have been informed every step of the way with honest advice as well. Kind Regards, Vanessa - Marketing Director
5/5
GoogleThe lettings manager was prompt, professional, and approachable. Hazel stands out from the average estate agent. Thank you for a pleasant experience. Would use gatekeeper again.PositiveResponsiveness, Quality, Professionalism
Agent replied · 24 October 2024
Hi Victoria, great to hear that Hazel's service stood out from the rest by being prompt, professional and approachable, and you had a pleasant experience. Kind Regards, Vanessa - Marketing Director
5/5
GoogleFriendly polite and professional. Always quick to respond to any queries or worries. Would definitely recommend anyone to use gatekeeper. Excellent service all round.PositiveResponsiveness, Professionalism
Agent replied
Hi Julie, thanks so much for your kind comments regarding the team being friendly, polite and professional, it really means a lot to them to get such positive feedback on their hard work, we really appreciate it! Kind Regards, Vanessa - Marketing Director
5/5
GoogleMat, Phil and all the team from Gatekeeper have made the sale of our property so seamless and effortless even though we live overseas. Excellent professional service, I would highly recommend them to anyone!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Hi Perry, delighted to hear that you would recommend Mat, Phil and all the team! It is good to know that the service they provided was professional and they were able to support the sale of your property without a hitch despite you not being in the country.
5/5
GoogleOn a recent house viewing I was left very reassured that my health and safety were prior importance during these troubling times. Hazel took time to ensure all details of the house and local area were highlighted showing that it is important to the company that the customer leaves with a good impression.PositiveResponsiveness, Professionalism
Agent replied
Hi there Heidi, thank you so much for leaving us a 5 Star Review, so pleased to hear that Hazel took the time to make sure you had everything you needed. Kind Regards, Vanessa - Marketing Director
5/5
GoogleHaving bought through Gatekeeper for the first time recently, we were very impressed and grateful for their hard work, professionalism and approach. Phil at gatekeeper came recommended to us and we can see exactly why. If we ever sell he will be the first man we speak to. Very efficient in his work, his work ethic was impeccable and just an all round nice person. We have been on the property ladder for ten years changing houses on three occasions and without question Phil and Gatekeeper are the best we’ve experienced. Thank you all very much.PositiveResponsiveness, Quality, Professionalism
Agent replied
Hi Josh, thank you so much for your kind comments in particular regarding the service you received from Phil. He will be so pleased that you found him to be efficient and professional and that you had a great experience buying through Gatekeeper. Kind Regards, Vanessa - Marketing Director
5/5
GoogleFriendly polite and professional. Always quick to respond to any queries or worries. Would definitely recommend anyone to use gatekeeper. Excellent service all round.PositiveResponsiveness, Professionalism
Agent replied
Hi Julie, thanks so much for your kind comments regarding the team being friendly, polite and professional, it really means a lot to them to get such positive feedback on their hard work, we really appreciate it! Kind Regards, Vanessa - Marketing Director
5/5
GoogleMat, Phil and all the team from Gatekeeper have made the sale of our property so seamless and effortless even though we live overseas. Excellent professional service, I would highly recommend them to anyone!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Hi Perry, delighted to hear that you would recommend Mat, Phil and all the team! It is good to know that the service they provided was professional and they were able to support the sale of your property without a hitch despite you not being in the country.
5/5
GoogleOn a recent house viewing I was left very reassured that my health and safety were prior importance during these troubling times. Hazel took time to ensure all details of the house and local area were highlighted showing that it is important to the company that the customer leaves with a good impression.PositiveResponsiveness, Professionalism
Agent replied
Hi there Heidi, thank you so much for leaving us a 5 Star Review, so pleased to hear that Hazel took the time to make sure you had everything you needed. Kind Regards, Vanessa - Marketing Director
5/5
GoogleHaving bought through Gatekeeper for the first time recently, we were very impressed and grateful for their hard work, professionalism and approach. Phil at gatekeeper came recommended to us and we can see exactly why. If we ever sell he will be the first man we speak to. Very efficient in his work, his work ethic was impeccable and just an all round nice person. We have been on the property ladder for ten years changing houses on three occasions and without question Phil and Gatekeeper are the best we’ve experienced. Thank you all very much.PositiveResponsiveness, Quality, Professionalism
Agent replied
Hi Josh, thank you so much for your kind comments in particular regarding the service you received from Phil. He will be so pleased that you found him to be efficient and professional and that you had a great experience buying through Gatekeeper. Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Hi Georgia, great to get your 5 Star feedback, many thanks. Kind Regards, Vanessa - Marketing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gatekeeper
Which Gatekeeper office has the most reviews?
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
Where are the Gatekeeper offices?
The three Gatekeeper offices, by town:
- Swindon: Swindon, SN2 2PN
- Witney (3-4 Kingfishers Court Northfield Farm Lane): 3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE
- Witney (77 High Street): 77 High Street, Witney, Oxfordshire, OX28 6JA
What do sellers say about Gatekeeper?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
What do landlords say about Gatekeeper?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
What do tenants say about Gatekeeper?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Has Gatekeeper won any awards?
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
