Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 1,358 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Annabel · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi Annabel, lovely to hear from you and thanks so much for the 5 Star Review! Always appreciated! Kind Regards, Vanessa - Marketing Director

5/5

Google

Friendly and efficient, very transparent and professional.

Jo · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi Jo, thanks so much for the positive feedback, so pleased that you found us to be friendly, efficient, transparent and professional. Kind Regards, Vanessa - Marketing Director

1/5

Google

Poor service, no office in area , avoid at all costs !!! Or you’ll pay the costs

Murat · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi Murat, so disappointed to receive your review, obviously we have fallen short of your expectation. Please do contact us to resolve any issues, we are here to help and would like to put right whatever has gone wrong here. Kind Regards, Vanessa - Marketing Director

5/5

Google

When we have requested repairs jobs, they have been dealt with quickly and efficiently

Carolyn · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi Carolyn, many thanks for leaving feedback regarding any maintenance being carried out quickly and efficiently on your property. Kind Regards, Vanessa - Marketing Director

5/5

Google

I have found all the staff I have dealt with at Gatekeeper throughout this process to be helpful, patient and knowledgeable.

J · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi there, so pleased that you found the team to be helpful, patient and knowledgeable, we really appreciate the feedback. Thanks so much for the 5 Star Review. Kind Regards, Vanessa - Marketing Director

5/5

Google

Have made the moving process so far very easy and have been extremely helpful :)

Izak · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Hi Izak, so pleased to hear that the team have been extremely helpful and made the move easy for you. Kind Regards, Vanessa - Marketing Director

1/5

Google

Terrible.. couldn't even be bothered to let me know wether I got the property or not.. waste of time

David · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Sorry that you have had an issue with your viewing. One of our directors has tried calling you several times to better understand what has happened as we can not see any application or communication after the viewing. If you could please get in touch that would be very much appreciated. Vanessa

5/5

Google

Amazing service and great people! Sarah, Richard and Annabel have been amazing throughout the process!

Tanika · 30 July 2022 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 30 July 2023

Dear Tanika, Thanks so much for taking the time to give us feedback. It makes a real difference to the whole team to hear your thoughts and it is always a real boost to hear that you thought our service was amazing. Sarah Richard and Annabel are all thrilled. Thanks so much again. Lucy Forde

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

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