Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,358 reviews on Google only. Show every review
5/5
GoogleWe felt really blessed by this experience. There was no pressure, Richard made sure everything was explained clearly to us and we felt very comfortable asking questions and talking about concerns we had.
Hi Hope, so pleased that Richard looked after you during your viewing and you were made to feel comfortable. All the best with your move, Vanessa
5/5
GoogleI had a wonderful viewing with Richard at Gatekeeper. He very kindly accommodated a viewing earlier than originally planned, arrived on time and answered all my questions about the property truthfully and knowledgeably.
Hi Polytimi, thank you so much for your kind review, I am so pleased that Richard answered all your questions truthfully and knowledgeably and was accomodating with your viewing. All the best, Vanessa
5/5
GoogleGreat
Hi Divya, many thanks for your 5 Star Review and best of luck with your property search! Vanessa
5/5
GoogleTheir services are fantastic
Hi Veronica, great to hear that you found our service to be fantastic, many thanks for the review! All the best, Vanessa
5/5
GoogleTop class firm Highly recommended
Hi Jo, thanks so much for recomending us, much appreciated! Kind Regards, Vanessa
5/5
GoogleGood staff and easy to process recommended
Hi Ashik, thanks so much for your recomendation, much appreciated! All the best, Vanessa
5/5
GoogleGood, friendly and helpful assistance from the staff. Much appreciated
Hi Cyril, thanks so much for your lovely comments regarding good friendly service from the staff. All the best, Vanessa
5/5
GoogleReally fast and friendly service throughout the process of booking viewings and processing of rental applications.
Hi Emily, thanks so much for your 5 star review, so pleased that you found our service to be friendly and helpful. All the best, Vanessa
5/5
GoogleSo far this is the best estate agent that assistance us ,the agent was very welcoming and helpful.I’m so glad I registered with them
Hi Katlego, thank you so much for your kind review, so pleased to hear that you found our service welcoming and helpful. All the best, Vanessa
5/5
GoogleWe felt really blessed by this experience. There was no pressure, Richard made sure everything was explained clearly to us and we felt very comfortable asking questions and talking about concerns we had.
Hi Hope, so pleased that Richard looked after you during your viewing and you were made to feel comfortable. All the best with your move, Vanessa
5/5
GoogleI had a wonderful viewing with Richard at Gatekeeper. He very kindly accommodated a viewing earlier than originally planned, arrived on time and answered all my questions about the property truthfully and knowledgeably.
Hi Polytimi, thank you so much for your kind review, I am so pleased that Richard answered all your questions truthfully and knowledgeably and was accomodating with your viewing. All the best, Vanessa
5/5
GoogleMy friend has had a great service provided by Gatekeepers. The viewings have been carried out to a very high and professional standard. They have listened to her needs, and have really been helpful. A great service all round
Hi Daphne, thanks so much for your lovely comments regarding the service your friend received when looking for a house. So pleased that you said that everyone was friendly polite and knowledgeable and listened in order to provide the best solutions. All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Sudarshi, thanks so much for our 5 Star Review! Much appreciated! All the best, Vanessa
5/5
GoogleGreat
Hi Divya, many thanks for your 5 Star Review and best of luck with your property search! Vanessa
5/5
GoogleTheir services are fantastic
Hi Veronica, great to hear that you found our service to be fantastic, many thanks for the review! All the best, Vanessa
5/5
GoogleGood staff and easy to process recommended
Hi Ashik, thanks so much for your recomendation, much appreciated! All the best, Vanessa
5/5
GoogleGreat people, very helpful, knowledgeable and professional
Hi Jay, thanks so much for your kind words and 5 Star Review, we really appreciate it! All the best, Vanessa
5/5
GoogleGood, friendly and helpful assistance from the staff. Much appreciated
Hi Cyril, thanks so much for your lovely comments regarding good friendly service from the staff. All the best, Vanessa
5/5
GoogleSo far this is the best estate agent that assistance us ,the agent was very welcoming and helpful.I’m so glad I registered with them
Hi Katlego, thank you so much for your kind review, so pleased to hear that you found our service welcoming and helpful. All the best, Vanessa
5/5
GoogleExcellent service, efficient from initial meeting , to marketing our rental, finding suitable tenants all quickly without and hassle.
Hi Anne-Marie, lovely comments to receive, so pleased to hear that you found our service to be efficient and hassle free as well as finding suitable tenants for you. All the best, Vanessa
5/5
GoogleMy friend has had a great service provided by Gatekeepers. The viewings have been carried out to a very high and professional standard. They have listened to her needs, and have really been helpful. A great service all round
Hi Daphne, thanks so much for your lovely comments regarding the service your friend received when looking for a house. So pleased that you said that everyone was friendly polite and knowledgeable and listened in order to provide the best solutions. All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Bibiana, thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Sudarshi, thanks so much for our 5 Star Review! Much appreciated! All the best, Vanessa
5/5
GoogleFriendly and very helpful
Hi Jake, great comments, thanks so much. All the best, Vanessa
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
