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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,358 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Atia · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Atia, thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa

5/5

Google

Rating only, no written review.

Blanche · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Blanche, thanks so much for your 5 Star Review! All the best, Vanessa

5/5

Google

I recommend Richard

Florin · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Florin, thanks so much for your kind recommendation of Richard, much appreciated! All the best, Vanessa

5/5

Google

We thought it was the house was lovely

Liz · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Liz, so pleased the viewing went well for you. All the best, Vanessa

5/5

Google

Very friendly and good service, very good.

Ali · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Ali, so pleased that you found our service to be friendly and good for you. All the best, Vanessa

2/5

Google

Poor communication throughout, terrible pictures with poor details of the property. Avoid at all costs.

Ryan · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Ryan, I am so sorry to hear that you have had a bad experience, it is not something we want for any of our customers. We would really like the opportunity to put this right for you and have been reaching out with this is mind. Please do get in contact so that we can help resolve any issues. All the best, Vanessa

5/5

Google

She is being a great help. Best girl in professionalism.

Sannia · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Sannia, thanks so much for your kind comments. All the best for your property search, Vanessa

5/5

Google

Great viewing with Sam, super helpful and friendly. Great team 👍 …

Nat.combes · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi there, great feedback, thanks so muchfor the 5 Stars! All the best, Vanessa

5/5

Google

Really friendly, very patient will all my questions and such! Thanks Richard!

Alex · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Alex, thanks so much for the 5 Star Review, so pleased we were able to answer all your questions and help with your viewing. All the best with your property search, Vanessa

4/5

Google

Kenya was very helpful explaining and showing me the place I am looking for to live.

David · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi David, thanks so much for taking the time to give us a review, so pleased that you found Kenya to be helpful when showing you around the property. All the best, Vanessa

5/5

Google

Sam is super helpful and friendly. Also, was there on time, answered all my questions reasonably and professionally.

Mohamed · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Mohamed, thanks so much for your 5 Star Review and kind comments regarding the professional, friendly and helpful service you received from Sam. All the best, Vanessa

5/5

Google

Richard was very professional and pleasant! It was nice to get multiple messages with the complete information for viewings

Emaan · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Emaan, thank you so much for your kind comments regarding Richard being very professional and pleasant, he will be so pleased. All the best with your property search, Vanessa

5/5

Google

Very helpful and professional, great communication with helping me to find a property, especially Kenya and Richard very responsive and keep you updated.

HAYLEY · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Hayley, great feedback to receive regarding Kenya and Richard, so pleased that they were helpful and professional. All the best, Vanessa

5/5

Google

I had a fantastic experince during my house view, Richard is extraordinarilly patient ,very professional and friendly.Thank you Richard

Dolapo · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Dolapo, so lovely to receive your kind comments regarding Richard's service, he will be so pleased, thank you so much! All the best, Vanessa

5/5

Google

I had viewing today with Richard. He patiently waited for my arrival. A quick and 'straight to the point' viewing, included all the necessary details. Very professional

Merlin · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Merlin, thanks so much for your kind review, so pleased you found Richard to be patient, have all the necessary information and was professional. All the best, Vanessa

5/5

Google

Very friendly and great customer service. Richard was very patient and showed us a beautiful property. When we got there he was already there waiting for us, respects time. I really appreciate that. Gatekeeper is the best!

Gladys · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Gladys, so nice to get your lovely comments on the service Richard provided for you, he will be so pleased! All the best, Vanessa

5/5

Google

We've had a great experience with Gatekeeper so far. Booking a viewing was straightforward and stress-free. Richard was really friendly when showing us around the property and very transparent about the whole process. The property was just as described in the advert. We'd be happy to rent a property from them.

Hannah · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Hannah, thanks so much for your kind comments regarding your experience with us and Richard in particular. He will be so pleased with your comments. All the best with your property search, Vanessa

5/5

Google

Kenya Ferguson, I just wanted to drop by and leave a comment to express my deepest appreciation for the exceptional service you provided during today's property showing in Witney. Your professionalism, knowledge, and attention to detail were truly outstanding. From the moment we connected, you were prompt in responding and accommodating to my schedule, which made the entire process effortless. Your friendly and enthusiastic demeanour throughout our interaction made me feel comfortable and valued as a client. I was thoroughly impressed by your comprehensive understanding of the property's features and the highlights of the neighbourhood. Your ability to answer all my questions with clarity and depth demonstrated your expertise in the real estate market. The way you matched my needs with the property you showed me was exceptional, and your attention to detail in highlighting its unique aspects was remarkable. I highly recommend your services to anyone in search of a knowledgeable and dedicated real estate agent in Oxfordshire. Your commitment to excellence and passion for assisting clients in finding their dream homes truly sets you apart. Once again, thank you for the exceptional service.

Jaime · 29 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 29 July 2023

Hi Jaime, Wow, what amazing comments to receive on Kenya's service to you, thank you so much, she is so pleased that you found her to be professional, knowledgeable and helpful! All the best, Vanessa

4/5

Google

I must say the gatekeeper team have been very efficient about getting a new tenant for our flat in Witney and have communicated well throughout the process.PositiveProfessionalism

Jacqui · 21 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Jacqui, thanks so much for your kind comments about the service you have received from the team. They will be pleased to hear you found them to be efficent and good with their communication! All the best, Vanessa

5/5

Google

We used Gatekeeper estate agents for the sale of my property , they were highly efficient and kept me informed of the position regarding all viewing and giving good feedback on them. They dealt with the sale in a professional manner and promptly liaising between the buyers and myself and the solicitors when necessary. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 21 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Tim, thank you so much for your kind words, great to hear that the service you received was efficient and professional and that you would highly recommend us. We really appreciate the feedback, all the best, Vanessa

5/5

Google

Excellent experience with Richard. He is very cooperative and helpful. He shoes me the property and during our conversation I found Richard is great man, polite, decent and very humble. He explained me bit by bit with my lots of questions patience. Wish him good luck. Regards Malik Yasir

YaSaR · 21 June 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Malik, thanks so much for your kind comments regarding Richard's helpful service on your viewing, so pleased that it was a great experience for you. Best of luck with your property search, Vanessa

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

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