Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,164 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,164 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,363 reviews on Google only. Show every review
5/5
GoogleExplain everything and have all the information ready. She was very polite and cheerful.
Dear Charlotte Baker, Thank you for your wonderful review of our Witney Team. We're pleased to know that you found our team to be polite, cheerful, and well-prepared with all the necessary information. If you have any more questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Dawson, Thank you for taking the time to leave a 5-star review for our Witney Team. We appreciate your positive feedback and are delighted to hear about your experience. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hello A Ali, Thank you for sharing your 5-star review of our Witney Team. We're delighted to hear that you had a positive experience with us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Googlevery cozy house, in a nice quiet area
Hello Olesya Volskaya, Thank you for your 5-star review of our Witney Team. If you ever need any further assistance or have more questions about properties in the future, please don't hesitate to reach out. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThank you for a viewing, everything was on time and easy going.
Hello Валерий Никулин, We appreciate your 5-star review of our Witney Team. It's fantastic to hear that your viewing experience was punctual and hassle-free. Your feedback is valued, and we're here to assist you whenever needed. Thank you for considering Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleShirley was punctual, welcoming and knowledgeable. A good viewing.
Hello Ashley Young, Thank you for sharing your positive experience with our Witney Team. We're delighted to hear that Shirley's punctuality, warm welcome, and knowledge made for a great viewing. Your feedback is appreciated, and we're here to assist you whenever needed. Thanks for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleBrilliant really helpful very polite I would give the opportunity tell people how brilliant kind they are I would give more then 5 stars Shirley weas very nice polite
Dear Rachel Butler, Thank you for taking the time to leave such a positive review for our Witney Team. We're delighted to hear that you found our team helpful, polite, and deserving of more than 5 stars. Shirley and the entire team are dedicated to providing excellent service. If you ever need assistance or have more to share, please feel free to reach out. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHad a couple of viewings with Shirley at Gatekeeper. The properties were well presented and Shirley was polite, helpful and knowledgeable about the properties and surrounding areas.
Hello Abhilasha Karunasagar, Thank you for your 5-star review of our Witney Team. We're happy to hear that you had a positive experience with Shirley during your viewings. It's great to know that the properties were well presented, and Shirley's polite, helpful, and knowledgeable assistance made the process smoother for you. Your feedback is valued, and we appreciate your kind words. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe reception of the the agent that walked us through the viewing process was very lovely kept a smile on her face and was very welcoming. She provided the necessary information and support that we required during the process.
Hi Prisca Mukanu, We're thrilled to hear about your positive experience with our Witney Team. It's wonderful that our agent's warm reception and support made the viewing process pleasant for you. Your feedback is valued, and we're here whenever you need assistance. Thank you for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!
Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!
Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hello A Ali, Thank you for sharing your 5-star review of our Witney Team. We're delighted to hear that you had a positive experience with us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Googlevery cozy house, in a nice quiet area
Hello Olesya Volskaya, Thank you for your 5-star review of our Witney Team. If you ever need any further assistance or have more questions about properties in the future, please don't hesitate to reach out. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThank you for a viewing, everything was on time and easy going.
Hello Валерий Никулин, We appreciate your 5-star review of our Witney Team. It's fantastic to hear that your viewing experience was punctual and hassle-free. Your feedback is valued, and we're here to assist you whenever needed. Thank you for considering Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleShirley was punctual, welcoming and knowledgeable. A good viewing.
Hello Ashley Young, Thank you for sharing your positive experience with our Witney Team. We're delighted to hear that Shirley's punctuality, warm welcome, and knowledge made for a great viewing. Your feedback is appreciated, and we're here to assist you whenever needed. Thanks for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHad a couple of viewings with Shirley at Gatekeeper. The properties were well presented and Shirley was polite, helpful and knowledgeable about the properties and surrounding areas.
Hello Abhilasha Karunasagar, Thank you for your 5-star review of our Witney Team. We're happy to hear that you had a positive experience with Shirley during your viewings. It's great to know that the properties were well presented, and Shirley's polite, helpful, and knowledgeable assistance made the process smoother for you. Your feedback is valued, and we appreciate your kind words. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe reception of the the agent that walked us through the viewing process was very lovely kept a smile on her face and was very welcoming. She provided the necessary information and support that we required during the process.
Hi Prisca Mukanu, We're thrilled to hear about your positive experience with our Witney Team. It's wonderful that our agent's warm reception and support made the viewing process pleasant for you. Your feedback is valued, and we're here whenever you need assistance. Thank you for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hello Chris Betts, Thank you for taking the time to leave a 5-star review for our Witney Team. It's great to see that you have had a positive experience. Your feedback is valued, and we appreciate your support. If you ever need any assistance in the future, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
1/5
GoogleCowboys who always side with the landlords; will inconveniently schedule checks to take pictures of the flat and be guaranteed to be pelted with a hefty bill at the end of the tenancy regardless of the state of the flat. The main reason for their 4.6 rating is because they hassle people should you leave a real review. Avoid if you’re a tenant, great for landlords - Tenant of 2 years
Hello Mr. Micson, Thank you for sharing your thoughts, and it's evident that these concerns still matter to you after three years as I can see that you have updated this recently. As the Sales Director, I'm here and would love to chat further about your experiences. Feel free to reach out whenever you're ready. Warm regards, Dan Thorne Sales Director
5/5
GoogleRating only, no written review.
Hello Ben Madden, Thank you for your 5-star review of our Witney Team. Your feedback is appreciated, and we're here to assist you whenever you need. We're delighted to have provided a positive experience for you. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hello Ben Madden, Thank you for your 5-star review of our Witney Team. Your feedback is appreciated, and we're here to assist you whenever you need. We're delighted to have provided a positive experience for you. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWe had a wonderful time
Hello Shanika Dulmini, Thank you for your 5-star review of our Witney Team. We're pleased to hear that you had a wonderful experience. Your feedback is valued, and we're here to assist you whenever needed. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hello Megan Dunlop-West, Thanks for your 5-star review of our Witney Team. Your feedback is appreciated, and we're here to assist you whenever you need. We're delighted to have provided a positive experience for you. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleShirley was lovely at my viewing! Thank you!
Hello Maz S, Thank you for your 5-star review of our Witney Team. We're delighted to hear that Shirley's lovely assistance made your viewing experience enjoyable. Your feedback is appreciated, and we're here to assist you whenever needed. Best regards, Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 910 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 909.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
