Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,163 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,163 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,362 reviews on Google only. Show every review
4/5
GoogleGood costomer care.. quick response to house requests and enquiries. Stella
Thank you, Stella, for your 5-star review and kind words about our Witney Team's customer care and responsiveness. We're delighted to hear that we could meet your expectations. If you ever have more house requests or inquiries, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director
5/5
GoogleI loved the place, the Agent was very nice and informative.
Dear Lamla, Thank you for your 5-star review and kind words about our Witney Team! We're thrilled to hear that you loved the place and had a positive experience with our agent. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleThank you Kenya for being patient with me. I was getting lost and she cameout into in the cold just to direct me. It meant so much
Dear Thoko, Your feedback is much appreciated, and we're delighted to hear that Kenya went the extra mile to assist you. We're always here to help, so if you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleKenya has arranged a viewing for me and all went well, she has acted professionally and answered all my questions.
Gabriele, thank you for the 5-star review! We're delighted to hear that Kenya from our Witney Team provided a professional service and answered all your questions during the viewing. We appreciate your feedback. Kind Regards, Dan Thorne Sales Director
5/5
GoogleFine viewing of coopers green bicester,good knowledge from agent and explanation of house.Possibly interested but have others interested in,but please keep me aware of any offers you receive so I can consider an offer myself.Thank you
Dear Richard, Thank you for your positive feedback, we appreciate your interest. If you have any further questions or need assistance, please feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleKenya has arranged a viewing for me and all went well, she has acted professionally and answered all my questions.
Gabriele, thank you for the 5-star review! We're delighted to hear that Kenya from our Witney Team provided a professional service and answered all your questions during the viewing. We appreciate your feedback. Kind Regards, Dan Thorne Sales Director
5/5
GoogleRating only, no written review.
Dear Arikaawe, thank you for your 5-star review of our Witney Team. We appreciate your feedback and are pleased to hear about your positive experience. If you have any more feedback or questions in the future, please don't hesitate to reach out. Thanks, Dan Thorne Sales Director
5/5
GoogleFantastic service. Very patient and lovely
Dear Nozipho N, Thank you for your kind words and for sharing your experience with our Witney Team. We're pleased to hear that you received fantastic service, and we appreciate your positive feedback. Should you need any further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleRating only, no written review.
Dear Thegamergeek94, Thank you for your 5-star review of our Witney Team. We're delighted to hear about your positive experience with us. If you have any more questions or need assistance in the future, don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Dawson, Thank you for taking the time to leave a 5-star review for our Witney Team. We appreciate your positive feedback and are delighted to hear about your experience. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Googlelovely person, so respectful
Hi Michelle, Thank you for your kind words about our Witney Team. We're delighted to hear that you found our team to be lovely and respectful. If you ever need our assistance again in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe reception of Kenya who took us around was the best. Thanks for the service.
Dear Nanyonjo Julian, We greatly appreciate your 5-star review and your kind words about Kenya from our Witney Team. Providing excellent service is what we aim for, and we're delighted to know that you had a positive experience. If you have any more questions or need further assistance, please feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleExplain everything and have all the information ready. She was very polite and cheerful.
Dear Charlotte Baker, Thank you for your wonderful review of our Witney Team. We're pleased to know that you found our team to be polite, cheerful, and well-prepared with all the necessary information. If you have any more questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGreat service we had ,Shirley is a lovely person ,explained everything we needed to know .
Hi Catherine, Thank you for your kind words. We're thrilled to hear about your great experience with Shirley and our Witney Team. If you ever need further assistance or have more questions, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya was extremely helpful, informative and answered all the questions I had when being shown around the property. Thank you so much!
Dear Oliver Walsh, We're delighted to hear about your positive experience with Kenya and our Witney Team. Providing informative and helpful service is what we aim for, and it's wonderful to know we met your expectations. Thank you for taking the time to leave this review. Warm regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleBrilliant really helpful very polite I would give the opportunity tell people how brilliant kind they are I would give more then 5 stars Shirley weas very nice polite
Dear Rachel Butler, Thank you for taking the time to leave such a positive review for our Witney Team. We're delighted to hear that you found our team helpful, polite, and deserving of more than 5 stars. Shirley and the entire team are dedicated to providing excellent service. If you ever need assistance or have more to share, please feel free to reach out. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleI had a fantastic viewing with Kenya, she showed and explained everything l need to know about the flat, l was impressed of the service l got
Hello Hlengiwe Ndlovu, Thank you for taking the time to leave a 5-star review for our Witney Team. We appreciate your positive feedback, and we're here to assist you whenever you need. Feel free to reach out if you have any more questions or require our services in the future. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe reception of Kenya who took us around was the best. Thanks for the service.
Dear Nanyonjo Julian, We greatly appreciate your 5-star review and your kind words about Kenya from our Witney Team. Providing excellent service is what we aim for, and we're delighted to know that you had a positive experience. If you have any more questions or need further assistance, please feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleKenya was extremely helpful, informative and answered all the questions I had when being shown around the property. Thank you so much!
Dear Oliver Walsh, We're delighted to hear about your positive experience with Kenya and our Witney Team. Providing informative and helpful service is what we aim for, and it's wonderful to know we met your expectations. Thank you for taking the time to leave this review. Warm regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleI had a fantastic viewing with Kenya, she showed and explained everything l need to know about the flat, l was impressed of the service l got
Hello Hlengiwe Ndlovu, Thank you for taking the time to leave a 5-star review for our Witney Team. We appreciate your positive feedback, and we're here to assist you whenever you need. Feel free to reach out if you have any more questions or require our services in the future. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGreat service we had ,Shirley is a lovely person ,explained everything we needed to know .
Hi Catherine, Thank you for your kind words. We're thrilled to hear about your great experience with Shirley and our Witney Team. If you ever need further assistance or have more questions, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Googlelovely person, so respectful
Hi Michelle, Thank you for your kind words about our Witney Team. We're delighted to hear that you found our team to be lovely and respectful. If you ever need our assistance again in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleReally kind polite and helpful Thank you
Hi Ivando Belo, Thank you for your kind words and the 5-star review for our Witney Team. We're delighted to hear that our team was polite, helpful, and left a positive impression on you. If you ever need further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExplain everything and have all the information ready. She was very polite and cheerful.
Dear Charlotte Baker, Thank you for your wonderful review of our Witney Team. We're pleased to know that you found our team to be polite, cheerful, and well-prepared with all the necessary information. If you have any more questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 910 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
