Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,163 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,163 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,362

Reviews on Google

All 3 offices

Trustpilot logo

789

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,362 reviews on Google only. Show every review

5/5

Google

Estera Did a great job of showing us around the property today. She was very polite and extremely informative. 10/10 Thankyou!

Samuel · 23 December 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Samuel Stevens, Thank you for your 5-star review of our Witney Team and for highlighting Estera's excellent service. We're thrilled to hear about your positive experience, and we appreciate your kind words. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is our priority! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Botond · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear NewBie996, Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Reeba · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Reeba, Thank you for the kind review. We're delighted to hear that you had a great experience with our Witney Team. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Sony · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Sony Augustine, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with our Witney Team. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Bilal · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Hi Bilal, Thank you for your 5-star review of our Witney Team! We're delighted to hear that you had a positive experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Tefta · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Tefta Pali, Thank you for the wonderful 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Kenya was on time and always responded quickly to enquiries.

Gj · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear GJ V, Thank you for your positive review. We strive to provide prompt and efficient service, and we're pleased that Kenya was able to meet your expectations. If you ever have more questions or require further assistance, feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

I loved the place, the Agent was very nice and informative.

Lamla · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Lamla, Thank you for your 5-star review and kind words about our Witney Team! We're thrilled to hear that you loved the place and had a positive experience with our agent. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback. Best regards, Dan Thorne Sales Director at Gatekeeper

4/5

Google

Good costomer care.. quick response to house requests and enquiries. Stella

Stella · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Thank you, Stella, for your 5-star review and kind words about our Witney Team's customer care and responsiveness. We're delighted to hear that we could meet your expectations. If you ever have more house requests or inquiries, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director

5/5

Google

Thank you Kenya for being patient with me. I was getting lost and she cameout into in the cold just to direct me. It meant so much

Thoko · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Thoko, Your feedback is much appreciated, and we're delighted to hear that Kenya went the extra mile to assist you. We're always here to help, so if you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Fine viewing of coopers green bicester,good knowledge from agent and explanation of house.Possibly interested but have others interested in,but please keep me aware of any offers you receive so I can consider an offer myself.Thank you

Richard · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Richard, Thank you for your positive feedback, we appreciate your interest. If you have any further questions or need assistance, please feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Well informed of the property we went to look at, lots of information that was asked got answered straight away so there was no going back and forth waiting for answers. Kenya was well spoken and spent the time going through the property with us. Thanks

Perry · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Perry Kerslake, Thank you for taking the time to share your positive experience with our Witney Team. We're thrilled to hear that Kenya provided you with the information you needed efficiently and made your property viewing a great experience. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We value your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper

3/5

Google

We arrived about 3 minutes early, assumed someone was waiting for us as windows were open. Rang bell, answered by painter who had 7ft ladder resting on stairs. He was unaware of our visit. He allowed me to use his phone to chase up the agent who was supposed to show us round. About 10 minutes after appointed time two young ladies arrived. When I mentioned the place was being decorated, they were unaware. We had to be very careful climbing the stairs due to the ladder. I assume one of the ladies who spoke with us was reasonably new at the job as she found the decorating paraphernalia around all rooms distracted her and need guidance from the other lady. The apartment was not ready for inspection because of the decorating and some of the temporary wiring added by the previous occupier had not been removed. This is something you will need to address with owners before arranging inspections of property.

Ian · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

5/5

Google

I have gone through viewing one of the property at Madly Brooks lane Witny, She arrived promptly at our scheduled meeting time of 10am to give me the tour. Jane was friendly and knowledgeable about the property and neighborhood. She was able to answer all of my questions about the flat's amenities, utilities, and nearby conveniences. Jane was professional in her appearance and conduct. She seemed genuinely interested in finding a good tenant for the flat. She highlighted the home's best features like the large living room and recent kitchen remodel while also being upfront about the dated bathroom and small second bedroom. Overall, Jane was an excellent representative for the landlord and property management company. She was organized, engaging, and transparent during the entire flat viewing. Her strong communication skills and personable demeanor made me feel comfortable and informed throughout the visit. I appreciate the time Jane took to thoroughly show me around and respond to all of my questions and concerns. She is clearly experienced in conducting flat viewings and ensuring potential tenants have all the details they need. We haven't apply for this property but looking forward to see more

MAHESH · 26 November 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 25 March 2024

Dear Mahesh Sakhare, thank you for your 5-star review of our Witney Team. We're delighted to hear about your positive experience. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director

5/5

Google

Well informed of the property we went to look at, lots of information that was asked got answered straight away so there was no going back and forth waiting for answers. Kenya was well spoken and spent the time going through the property with us. Thanks

Perry · 25 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 24 March 2024

Dear Perry Kerslake, Thank you for taking the time to share your positive experience with our Witney Team. We're thrilled to hear that Kenya provided you with the information you needed efficiently and made your property viewing a great experience. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We value your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

I have gone through viewing one of the property at Madly Brooks lane Witny, She arrived promptly at our scheduled meeting time of 10am to give me the tour. Jane was friendly and knowledgeable about the property and neighborhood. She was able to answer all of my questions about the flat's amenities, utilities, and nearby conveniences. Jane was professional in her appearance and conduct. She seemed genuinely interested in finding a good tenant for the flat. She highlighted the home's best features like the large living room and recent kitchen remodel while also being upfront about the dated bathroom and small second bedroom. Overall, Jane was an excellent representative for the landlord and property management company. She was organized, engaging, and transparent during the entire flat viewing. Her strong communication skills and personable demeanor made me feel comfortable and informed throughout the visit. I appreciate the time Jane took to thoroughly show me around and respond to all of my questions and concerns. She is clearly experienced in conducting flat viewings and ensuring potential tenants have all the details they need. We haven't apply for this property but looking forward to see more

MAHESH · 25 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 24 March 2024

Dear Mahesh Sakhare, thank you for your 5-star review of our Witney Team. We're delighted to hear about your positive experience. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director

5/5

Google

Rating only, no written review.

Arikawe · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Arikaawe, thank you for your 5-star review of our Witney Team. We appreciate your feedback and are pleased to hear about your positive experience. If you have any more feedback or questions in the future, please don't hesitate to reach out. Thanks, Dan Thorne Sales Director

5/5

Google

Rating only, no written review.

Siva · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Siva Prasad Reddy, for your 5-star review of our Witney Team. We appreciate your feedback and support. If you have any further comments or suggestions, please feel free to share. We're here to serve you better! Thanks, Dan Thorne Sales Director

5/5

Google

Rating only, no written review.

Reeba · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Reeba, Thank you for the kind review. We're delighted to hear that you had a great experience with our Witney Team. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Sony · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Sony Augustine, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with our Witney Team. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Tefta · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Tefta Pali, Thank you for the wonderful 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Rating only, no written review.

Bilal · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Bilal, Thank you for your 5-star review of our Witney Team! We're delighted to hear that you had a positive experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Fantastic service. Very patient and lovely

NOZIPHO · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear Nozipho N, Thank you for your kind words and for sharing your experience with our Witney Team. We're pleased to hear that you received fantastic service, and we appreciate your positive feedback. Should you need any further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Kenya was on time and always responded quickly to enquiries.

Gj · 23 November 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Dear GJ V, Thank you for your positive review. We strive to provide prompt and efficient service, and we're pleased that Kenya was able to meet your expectations. If you ever have more questions or require further assistance, feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 910 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

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