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5/5
GoogleMy customer rep was friendly, professional and punctual. Took her time to give me detailed responses to all my questions. I will recommend Gatekeeper anytime everyday. ππ½ππ½ β¦
Richmond Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you, Richmond, for your feedback! We're thrilled to hear that your customer representative provided friendly, professional, and punctual service, ensuring all your questions were thoroughly addressed. Your recommendation means a lot to us, and we're here to assist you anytime you need our services. Don't hesitate to reach out if you have any further questions or require assistance.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleThe agent was very nice, she came on time, showed us around, answered all our questions. Good Job Taylor
Memory Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you, Memory, for your review! We're glad to hear that Taylor provided excellent service during your visit, arriving on time and addressing all your questions. We'll be sure to pass along your compliments. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your feedback!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleThanks to Taylor at Gatekeeper for her professional and friendly tour of the property.
She waited to meet me outside and gave me space to look at the property in my own time, while being present to answer any questions I had.
Stefan Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Hi Stefan,
Thank you for sharing your positive experience with Taylor from our Witney Team! We're glad to hear she provided a professional and friendly tour, giving you the space to explore while being available for any questions. If you need further assistance, feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleTaylor was very professional, thorough and very detailed. She was also very patient and addressed all my concerns to my satisfaction.Thanks so much Taylor!!
Protus Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you, Protus, for your feedback! We're thrilled to hear about your positive experience with Taylor. We pride ourselves on professionalism and attention to detail, and we're glad Taylor met and exceeded your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleTaylor was absolutely amazing. She greeted us with a lovely smile. The whole time we were there she was answering all the questions with great enthusiasm. She should be promoted instantly.
Anar Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you, Anar, for your kind words! We're thrilled to hear that Taylor provided an amazing experience during your visit. We'll be sure to pass along your feedback and recognize her enthusiasm and excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your review!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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1/5
GoogleThe customer service was absolutely abysmal. Despite giving them advance notice that I would be 10-15 minutes late for the viewing because I was travelling from Nottingham, they went ahead and cancelled my appointment while I was almost there. Furthermore, I was given inaccurate information about the availability and pricing of an apartment by the staff. I even offered to make improvements to the Beechgate apartment myself, but I wonder if the the landlord is aware of this. This is truly the worst possible place to showcase your property.
ENG Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you for taking the time to share your feedback on the phone with me. I appreciate you taking the time to explain the situation and the opportunity to address your concerns.
As discussed I apologise for any misunderstanding regarding your appointment. While we strive to accommodate all our customers, waiting for 20-30 minutes becomes challenging, particularly when our schedule is fully booked as we would be in the difficult position of having to cancel other customers for later appointments. I understand your perspective and acknowledge that cancelling your appointment while you were en route was not ideal.
Regarding the availability of the apartment, I am deeply sorry for any confusion or frustration this caused. Ultimately, it would be impractical to conduct the application process before each viewing was booked. Additionally, the decision to accept an application ultimately rests with the landlord. In today's busy rental market, landlords often receive multiple applications and must make difficult decisions based on various factors.
Once again, I apologise for the negative experience you had with us. If there's anything further I can do to assist you or if you have any additional concerns, please don't hesitate to get in touch with me directly.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleKenya was totally professional and made viewing my future home stress free. She was knowledgeable about the property and I felt enabled to ask any questions which put my mind at rest. Highly recommended.
Mary Β· 21 April 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you, Mary M, for your wonderful feedback! We're delighted to hear that Kenya provided a stress-free and professional experience during your property viewing. Ensuring our clients feel informed and comfortable to ask questions is a top priority at Gatekeeper. Your recommendation means a lot to us. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your review!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Carrie Β· 25 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 20 June 2024
Hi Carrie Ann,
Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with our Witney Team. If you ever need further assistance or have any questions, feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleGatekeeper have been very professional in their approach with dealing with my requests and questions
I would recommend them to anyone looking to use their services.
Shandy Β· 23 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Hi Shandy,
Thank you for your kind words and recommendation! We're thrilled to hear that you found our Witney Team to be professional and helpful. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Paulose Β· 22 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 20 June 2024
Hi Paulose,
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Sandra Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Sandra,
Thank you for the fantastic 5-star review! We're delighted to hear that our Witney Team provided you with excellent service. If you have any questions or need further assistance, feel free to reach out to us anytime.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Kavya Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Kavya Mallapureddi,
Thank you for your positive feedback! We're glad to hear that our Witney Team provided you with excellent service. If you have any further questions or need assistance, feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Jez Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Jez Jarman,
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our Witney Team. If you ever need any further assistance or have any questions, feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Lucy Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Lucy Herbert,
Thank you for your kind words and for giving our Witney Team a 5-star rating! We're delighted to hear that you had a positive experience with us. If you ever need assistance in the future, don't hesitate to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Louise Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Thank you so much for your 5-star review! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us.
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5/5
GoogleLovely visit with the staff
Nirav Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Hi Nirav,
Thank you for your positive feedback! We're glad to hear you had a lovely visit with our Witney Team. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleWell explained and friendly staff
Nirosha Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Nirosha Roshani Sathiyan,
Thank you for your positive feedback! We're delighted to hear that our Witney Team provided you with a friendly and informative experience. If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleJack was great showing me the property on 68 Hill Crescent. Very professional .
Had all the info I needed. Arie
Arie Β· 22 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 20 June 2024
Dear Arie,
Thank you for your positive review! We're thrilled to hear that Jack provided you with a professional and informative viewing experience. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
MHOTTALALAGE Β· 19 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 25 March 2024
Thank you for your positive feedback! We're delighted to hear about your experience with our Witney Team. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleLovely visit with the staff
Nirav Β· 18 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 25 March 2024
Hi Nirav,
Thank you for your positive feedback! We're glad to hear you had a lovely visit with our Witney Team. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleWe have viewed a property to sell through Gatekeeper, and the staff Jack helped us to know more about the property, he is well knowledgeable about the property, and about the present mortgage sales.
I am happy to refer Gatekeeper to my friends.
Priya Β· 18 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 25 March 2024
Thank you so much for your kind words! We're thrilled to hear that Jack provided you with valuable insights about the property and current mortgage sales. We appreciate your recommendation and look forward to assisting your friends as well.
Dan Thorne
Partner - Sales Director
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5/5
GoogleWe have viewed a property to sell through Gatekeeper, and the staff Jack helped us to know more about the property, he is well knowledgeable about the property, and about the present mortgage sales.
I am happy to refer Gatekeeper to my friends.
Priya Β· 17 March 2024 Β· Gatekeeper Witney (77 High Street)
Agent replied Β· 24 March 2024
Thank you so much for your kind words! We're thrilled to hear that Jack provided you with valuable insights about the property and current mortgage sales. We appreciate your recommendation and look forward to assisting your friends as well.
Dan Thorne
Partner - Sales Director
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5/5
GoogleRating only, no written review.
Jez Β· 11 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 25 March 2024
Dear Jez Jarman,
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our Witney Team. If you ever need any further assistance or have any questions, feel free to reach out.
Best regards,
Dan Thorne
Sales Director
Gatekeeper
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5/5
GoogleRating only, no written review.
Louise Β· 11 March 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)
Agent replied Β· 25 March 2024
Thank you so much for your 5-star review! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.