5/5
Always professional and helpful
Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,163 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,163 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,362 reviews on Google only. Show every review
5/5
Always professional and helpful
5/5
Very helpful and had the answer for all questions
Thank you for your wonderful feedback! We're thrilled to hear that our service met your expectations and that you found our assistance helpful. If you have any more questions or need further assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Thanks Dan. He was very kind and professional showing us one property today and explaining everything. Paulo
Thank you for your kind words! It was a pleasure assisting you with the property viewing. If you have any more questions or need further assistance, feel free to reach out anytime. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Taylor was super helpful and answered all of our questions
Hi Catriona, Thank you for your positive feedback! I'm delighted to hear that Taylor was super helpful and answered all of your questions during the viewing. Please don't hesitate to contact us if you need any further assistance in your property search. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Thank she was very helpful and welcoming, allowed us to look at the house properly with no rush. I appreciate her warm welcome.
Dear Farishta, Thank you for your kind review! I'm glad to hear that our team member made your viewing experience pleasant and accommodating. We strive to ensure every client feels welcomed and comfortable during their property search. If you have any more questions or need further assistance, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Rating only, no written review.
Thank you for sharing your positive feedback Maudene. If you ever need further support, please don't hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
Professional service, kept me informed and a great system which confirms appointments and changes. Would recommend to anyone searching for a property. Kenya was really professional and friendly, had all the info at her fongertips
Thank you for your review, Nyasha! I'm thrilled to hear that Kenya provided such professional and friendly service, and that our system kept you well-informed. We appreciate your recommendation. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Very experienced staff, answered all questions with ease. Very relaxed during viewing
Thank you for your review, Viorel! I'm glad to hear our experienced staff provided you with a relaxed viewing and answered all your questions with ease. We appreciate your feedback. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
I thought the process of renting would be a painful experience but from Kenya showing me round to David processing my application everything was handled professionally, keeping me informed at each stage and confirming to me that each stage had been completed or explaining to me what I needed to do. Would have no hesitation in recommending Gatekeepers services.
Thank you, Kevin, for sharing your experience! We're delighted to hear that Kenya and David provided you with professional service and made the rental process smooth and transparent. Your recommendation means a lot to us, and we're here to assist you further whenever needed. Don't hesitate to reach out if you have any questions or require assistance in the future. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you, James, for your review. We appreciate your feedback and are pleased to hear about your positive experience with Gatekeeper. If you have any further questions or need assistance in the future, don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Rating only, no written review.
Thank you for taking the time to share your feedback, Sunu. We're delighted to hear about your positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
I was in a hurry to find a place to rent. I contacted gatekeeper. I met Kenya and Sam was very supportive. Sam welcomed and showed the property. Explained the procedures. I gave him five stars.
Thank you, Weranjani, for sharing your experience with us. We're glad to hear that Kenya and Sam provided you with excellent support and service during your search for a rental property. If you have any further questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Rating only, no written review.
Thank you for your feedback, Anna. We're glad to hear about your positive experience with Gatekeeper. If you have any further questions or need assistance, feel free to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Professional, knowledgeable and polite.
Thank you for your feedback, Chris. We're delighted to hear that you found our team professional, knowledgeable, and polite. Your satisfaction is our priority, and we look forward to assisting you further. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Alice was lovely and answered all my questions.
Thank you for sharing your experience, Melanie. We're delighted to hear that Alice provided you with excellent service and addressed all your queries. Your satisfaction is our priority, and we look forward to assisting you further. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Taylor was very professional and knowledgeable. She answered all of my questions about the house and local amenities.
Thank you for your review, Naresh. I'm pleased to hear that Taylor's professionalism and knowledge met your expectations, and that she could answer all your questions about the house and local amenities. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Taylor was very friendly and helpful today when showing us around a property. Thank you!
Thank you for your review, Nathan. We're glad to hear that Taylor provided you with a friendly and helpful experience during the property viewing. Your satisfaction is important to us, and we appreciate your feedback. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you for your review, Sean. We're thrilled to hear about your positive experience. If there's anything else we can assist you with or if you have any further questions, feel free to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Taylor was great - incredibly helpful and very informed about the property I was shown.
Thank you for your feedback, Susannah. I'm delighted to hear that Kenya provided you with such helpful assistance during your property viewings. We strive to ensure our clients are well-informed and supported throughout the process. If you have any further questions or need assistance, don't hesitate to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you, Marcus, for your review! Your feedback is valuable to us. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you, Beth, for your review! We appreciate your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is important to us, and we're committed to providing the best service possible. If there's anything we can do to further improve your experience, please don't hesitate to let us know. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you, Janith Bandara, for your review! Your feedback is important to us. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Rating only, no written review.
Thank you for your review! We value your feedback and are pleased to hear about your experience. If you have any specific comments or further feedback to share, please feel free to reach out. We're here to ensure your satisfaction with our services. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
Professional, helpful and friendly, well informed! Thank you
Thank you, Andreea, for your review! We're pleased to hear you found our service professional, helpful, and friendly. Your feedback is much appreciated. Best regards, Dan Thorne Sales Director Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 910 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.