Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,358 reviews on Google only. Show every review
5/5
GoogleClare was welcoming and polite, showed us around the property and explained the details very nicely. Highly recommend her service and the agency!!!
Thank you for your glowing review, Rajesh. It’s wonderful to hear that Clare made such a positive impression with her welcoming and professional approach. We’re grateful for your recommendation and are delighted you had a great experience! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Perry! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to help, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Zuidhof! We’re delighted to know you had a great experience with us. If there’s anything further we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGood friendly communication; it all works as it should
Thank you for your kind feedback, Peter! I’m glad to hear you’ve had such a positive experience with our friendly communication and smooth process. We’re always here to help whenever you need us. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWell explained everything, and very nice person, had good meeting
Thank you for your kind words, Sarvesh! I’m delighted to hear that you had a positive experience and found the meeting helpful and well-explained. If there’s anything else we can assist you with, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent letting team everything gets taken care of, first class service.
Thank you for your fantastic feedback, Mr. Way! I’m really pleased to hear that you feel we always offer first-class service and take care of everything for you. We’re always here to help with any future needs! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHad good meeting with Clare, such a nice lady, Strongly recommend gatekeeper to find your dream home.
Thank you, Simmy, for your kind review. It’s fantastic to hear that Clare provided such a positive experience during your meeting. We’re thrilled to have your recommendation! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was welcoming and polite, showed us around the property and explained the details very nicely. Highly recommend her service and the agency!!!
Thank you for your glowing review, Rajesh. It’s wonderful to hear that Clare made such a positive impression with her welcoming and professional approach. We’re grateful for your recommendation and are delighted you had a great experience! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Tom! We’re thrilled to know you had a great experience with us. If there’s anything more we can do to assist you, please don’t hesitate to get in touch. Dan Thorne Sales Director, Gatekeeper
4/5
GoogleThe agent was very nice, polite & on time. Unfortunately the property wasn’t for us but absolutely no reflection on the agent.
Thank you for your kind feedback, Audrey! I’m glad to hear that our agent made a positive impression with their professionalism and punctuality. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAnnabel was very professional and knowledgeable about the property during our viewing, and clearly explained the application process.
Thank you for your kind feedback, Catherine! I’m delighted to hear that Annabel’s professionalism and knowledge made your viewing experience so positive. It’s great to know she provided clear guidance on the application process as well. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleVery positive renting experience. In my experience, the team is professional; communicates clearly, responding in a timely manner; and is genuinly considerate to renters' needs. When an appliance had broken, and the the property care team has been informed, a replacement was actioned immediately and delivered and installed in only days. An accidental rent overpayment was returned hastily without fuss. Nothing is completely perfect, but certainly 5 stars for perhaps the best estate agents in the Witney area. Glad to be with Gatekeeper
Thank you so much for your glowing review, Mark! It’s fantastic to hear that you’ve had such a positive renting experience with us and that our team’s professionalism and responsiveness stood out. We’re delighted to know we could address your needs quickly, from resolving the appliance issue to handling the overpayment. Your kind words mean a lot to us! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Tom! We’re thrilled to know you had a great experience with us. If there’s anything more we can do to assist you, please don’t hesitate to get in touch. Dan Thorne Sales Director, Gatekeeper
4/5
GoogleThe agent was very nice, polite & on time. Unfortunately the property wasn’t for us but absolutely no reflection on the agent.
Thank you for your kind feedback, Audrey! I’m glad to hear that our agent made a positive impression with their professionalism and punctuality. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAnnabel was very professional and knowledgeable about the property during our viewing, and clearly explained the application process.
Thank you for your kind feedback, Catherine! I’m delighted to hear that Annabel’s professionalism and knowledge made your viewing experience so positive. It’s great to know she provided clear guidance on the application process as well. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleVery positive renting experience. In my experience, the team is professional; communicates clearly, responding in a timely manner; and is genuinly considerate to renters' needs. When an appliance had broken, and the the property care team has been informed, a replacement was actioned immediately and delivered and installed in only days. An accidental rent overpayment was returned hastily without fuss. Nothing is completely perfect, but certainly 5 stars for perhaps the best estate agents in the Witney area. Glad to be with Gatekeeper
Thank you so much for your glowing review, Mark! It’s fantastic to hear that you’ve had such a positive renting experience with us and that our team’s professionalism and responsiveness stood out. We’re delighted to know we could address your needs quickly, from resolving the appliance issue to handling the overpayment. Your kind words mean a lot to us! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAnnabelle was very professional and friendly. She was punctual and knowledgeable.
Thank you for your kind words, Ava! It's great to hear that Annabelle's professionalism, friendliness, and punctuality stood out during your experience. We're delighted she was able to assist you so effectively. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Ragendh, thank you for the 5-star rating! We’re thrilled to know you had a positive experience with us. If there’s anything more we can help with, please feel free to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAnnabelle was very professional and friendly. She was punctual and knowledgeable.
Thank you for your kind words, Ava! It's great to hear that Annabelle's professionalism, friendliness, and punctuality stood out during your experience. We're delighted she was able to assist you so effectively. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star rating, Stacey! We’re thrilled to know you had a positive experience with us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Ragendh, thank you for the 5-star rating! We’re thrilled to know you had a positive experience with us. If there’s anything more we can help with, please feel free to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleIt was so lovely to meet Annabel. She is very kind. Great service from Annabel. Really appreciate and recommend the service received from her.
Hi Charuni, thank you for your wonderful review! I’m so pleased to hear that Annabel’s kindness and service made such a positive impression. We truly appreciate your recommendation and are here if you need further assistance. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleIt was so lovely to meet Annabel. She is very kind. Great service from Annabel. Really appreciate and recommend the service received from her.
Hi Charuni, thank you for your wonderful review! I’m so pleased to hear that Annabel’s kindness and service made such a positive impression. We truly appreciate your recommendation and are here if you need further assistance. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGreat viewing with Christopher, was on time (and was kind enough to wait as I was running slightly late) and had an answer for all my questions. Process to book a viewing was clear and well managed.
Hi Joao, thank you for the wonderful review! I’m glad to hear Christopher made your viewing experience so smooth and accommodating. It’s great to know our process was clear and helpful, don’t hesitate to reach out if you have more questions! Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
