Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Showing 1,358 reviews on Google only. Show every review
5/5
GoogleRating only, no written review.
Thank you for leaving a 5-star review, Monicah! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to support you, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Benjamin! We’re grateful for your support and pleased to know you had a positive experience with us. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for leaving a 5-star review, Matthew! We’re thrilled to know you had a positive experience with us. If there’s anything more we can do to support you, please don’t hesitate to get in touch. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe service I received is exactly what I expected,Clare was very professional,respectful,accommodating and most of all very helpful.Thank you for everything.
Hello Andrew Sokoni, Thank you for taking the time to leave a 5-star review for our Witney Team. Your feedback encourages us to continue delivering excellent service. If you ever have any questions or need assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGreat customer care and the team really took time to understand what I was looking for. Loved the can do attitude. Thank you.
Thank you so much for your kind words, Sue! I'm thrilled to hear that the team was able to understand your needs and provide excellent customer care. We truly appreciate your feedback and look forward to assisting you again in the future. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleFantastic service. Alice has been so helpful and kept us updated throughout the whole process. Really refreshing and lovely to always have someone so friendly and helpful on the other end of the phone. Highly recommended.
Hi Tracey, Thank you for your wonderful feedback! We’re thrilled to hear that Alice's friendly and helpful approach made such a positive impact throughout the process. Your recommendation means a lot to us. Best regards, Dan Thorne Sales Director, Gatekeeper
4/5
GoogleRating only, no written review.
Thank you for leaving a review, Ashok. We’re glad to have had the opportunity to support you and always strive to provide a positive experience. If there’s anything we can do to turn your 4-star experience into a 5-star one, please let us know. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Sergio! We’re delighted to hear you had a positive experience with Gatekeeper. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Abd Ur! We’re glad you had a positive experience with Gatekeeper and appreciate your support. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Ashley! We’re glad you had a positive experience with us and appreciate your support. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Delvin! We're pleased to hear that you had a great experience with us. If there's anything further we can assist with, please don't hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for leaving a 5-star review, Monicah! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to support you, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWell done job explains everything briefly.
Thank you for your review, Gurvinder! We’re pleased to hear you found the explanations clear and thorough. We’re always happy to provide helpful and straightforward service. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent communication regarding the prompt reletting of my flat
Thank you, Ray, for your kind review. I'm delighted to see that you appreciate our prompt communication and that we made the reletting of the property efficient. Your feedback is greatly valued! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was really kind and detailed everything we needed to know about the property.
Thank you, Aiswarya, for your wonderful review. It’s great to hear Clare provided you with clear information and a positive experience. We’re glad you found her approach helpful! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleIt’s not an easy task, but I thank God am able to secure the place. All staff of gatekeepers are really done well. Kudos to you all.
Thank you, Oyebade, for your thoughtful review. We're so pleased to hear that our team’s support made a positive difference. Your kind words mean a lot to us all! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGreat customer care and the team really took time to understand what I was looking for. Loved the can do attitude. Thank you.
Thank you so much for your kind words, Sue! I'm thrilled to hear that the team was able to understand your needs and provide excellent customer care. We truly appreciate your feedback and look forward to assisting you again in the future. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare from GateKeeper shows us around a property in Witney today. She was kind and professionally answer our questions. That was a warm experience for us.
Thank you, Adam, for your kind review. We’re delighted to hear Clare provided a warm and professional experience, answering your questions with care. Your feedback means a lot to us! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleThe service I received is exactly what I expected,Clare was very professional,respectful,accommodating and most of all very helpful.Thank you for everything.
Hello Andrew Sokoni, Thank you for taking the time to leave a 5-star review for our Witney Team. Your feedback encourages us to continue delivering excellent service. If you ever have any questions or need assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was very friendly, patient, and helpful during our property viewing. She answered all our questions clearly. Overall, excellent service from Gatekeeper.
Thank you, Ahmet, for your fantastic review. It’s great to hear Clare provided such friendly, patient, and helpful support during your viewing. We’re glad you had an excellent experience with Gatekeeper! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was very professional and considerate to our circumstances. We were able to get the basic information that we needed and she explained the property very well.
Thank you, Royal, for your kind review. We’re delighted to hear that Clare’s professionalism and considerate approach made a positive impression. It’s great to know she provided the information you needed and clearly explained the property. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleService I received from Kenya has been fabulous, am busy most of the times so I don’t check my emails frequently. Kenya would go an extra mile to call me if she sees that I haven’t responded or action any request sent. Am grateful for the best service I got from her.
Thank you for your fantastic feedback, Berlinda. It’s wonderful to hear that Kenya’s proactive approach and dedication made a positive impact on your experience. We’re proud to have her on the team and grateful for your kind words. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHelped resolve all the issues professionally.
Thank you for your feedback, Oluwole! We’re glad to hear you found our support helpful and professional in resolving your issues. Dan Thorne Sales Director, Gatekeeper
4/5
GoogleRating only, no written review.
Thank you for leaving a review, Ashok. We’re glad to have had the opportunity to support you and always strive to provide a positive experience. If there’s anything we can do to turn your 4-star experience into a 5-star one, please let us know. Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
