5/5
GoogleI have had the best experience with George at Franklyn James, he was an extraordinary support along the way. I felt really in good hands. Definitely recommend!
Trusted Agent profile
Franklyn James estate agents in London
★★★★★
539 reviews across 2 offices and 3 platforms
Franklyn James has two offices, all in London. Together they have 539 reviews on three platforms, rated 4.4 out of 5 overall.
454
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
82
Reviews on Trustpilot
Business-wide
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Our offices
Franklyn James's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 453 reviews on Google only. Show every review
Google5/5
GoogleGood people at FJ, Mark and Jamie were very prompt at responding at all my queries. Mark showed great composure when I showed up to an appointment 20min late on a Friday afternoon! Sorry again Mark, and thanks
4/5
GoogleI am currently in the process of finalising the sale of my property with Franklyn James; Mark has been very engaged and driven about selling the property and has provided hand-on support throughout the process
5/5
GoogleJamie Hutton is very helpful and professional. He recently helped to sell my property. Would definitely recommend him to family and friends.
5/5
GoogleI had a great experience with Franklyn James. I dealt with George and he is a great agent. He went the extra mile and was very helpful. Highly recommend.
5/5
GoogleGeorge Ward was our agent for the new home we rent! He is the most helpfull person I ever meet,informing us on every step we have to do and he worked really hard to get us this new home. Thank you George!
5/5
GoogleProperty Sale - Jamie Hutton dealt with all aspects of the sale of our property on the Isle of Dogs. He was readily available throughout the sale for advice and assistance. He was very helpful and was quick to resolve any issues.
5/5
GoogleI worked with Mark recently and he was very helpful. He was always available to allocate time for vewing even in the evenings. He also responded to my emails / calls very quickly and answered all questions in the detail
5/5
GoogleJamie and Mark are very helpful and understanding. They provide us enough advance notice to manage the viewings. I have confidence that they will sell the property on my behalf.
5/5
GoogleI am very glad that i have finally found the correct agent for my property portfolio. The service provided by Franklyn James has been astonishing, i would certainly recommend to any landlord looking for a professional tenant.
5/5
GoogleMark Kimber, Jamie Hutton and the team are absolutely superb. Top level service, constant communication, exactly the result we were looking for, and when I asked for honest opinions and feedback, that is exactly what I got. The FJ team get my highest commendation. Have to say I was genuinely impressed from start to finish.
5/5
GoogleI have been a landlord with Franklyn James for nearly 10 years and have worked with Lee for 6 of those. To date, I have always received a professional and honest service from the whole FJ team. I would absolutely recommend them to anyone who needs an agent!
5/5
GoogleFranklyn James is the best property agent I have met, all of the guys and girls there are great, Mark is very helpful and super efficient, they are truly helping you to find your dream property without pushing too hard in a harsh way. I highly recommend the company.
5/5
GoogleGreat experience engaging with George W for our home search. He was very proactive and understood the requirements well. The overall process laid by Franklyn James are very convenient and totally digitised. Except for taking the keys, everything else was done over the mails.
5/5
GoogleJuan Bailey went an extra mile to secure my dream flat. He was very responsive either on email or on the phone and has always answered my numerous questions in a timely manner. I would reccomend his services as an estate agent.
5/5
GoogleJuan has been a great help in helping us find a rental property - from enquiring online, to acceptance was all done in a matter of days! E-mails were always responded to incredibly quickly and even phone calls on his day off - would highly recommend!
5/5
GoogleMark has been very helpful to me. I was buying my first property and he helped me to arrange solicitor and mortgage broker. He provided me a good deal as well.
5/5
GoogleJamie has been one of the best agents I have dealt with. Having been in the property game for 15 years plus I can say his enthusiasm and his knowledge of the docklands area is exceptional. I would always recommend Jamie to anyone selling or buying
5/5
GoogleMark is a great agent. He enjoys his job and that says it all. He is extremely responsive and goes an extra mile to keep a customer happy. Mark answered numerous questions and helped to have a piece of mind with my purchase, which is a big step for any first buyer.
5/5
GoogleGeorge from Franklyn James has been an excellent letting negotiator. He was very patient and well organised in our viewings across Canary Wharf. Helped us by explaining through every process and answered our questions elaborately. Highly recommended.
5/5
GoogleMark was the first agent we saw. We described our rough tick-list of what we wanted, where how much we wanted to pay etc. As it transpired, the perfect house came onto the market in that evening and Mark knew it would be right for us. He was pretty spot on. We took it straight off the market and were the first to view the property. A month down the line, we're moved in and couldn't be happier. Mark is a top bloke - friendly, not too salesy, understood what we wanted and post offer was really helpful.
5/5
GoogleJamie was absolutely fantastic. I have been in docklands and east london for 20 years and his knowledge is second to none. After being on the market with other agents , he has managed to sell two of my properties ( one of which has just exchanged). He is a lovely guy and very friendly to deal with which makes the whole process so much more pleasant . Very efficient and always finds way to deal with and solve problems. I can' t recommend him enough. 6 stars!
5/5
GoogleMark helped me in the renting process from start to the end in an extremely professional way; their approach is proactive and you can feel from the beginning how professional they are and how much they care about their clients. Constant communication, associated with an excellent suggestions throughout the process, make Mark (and obviously Franklyn James) the best choice if you want to rent or sell your property!
5/5
GoogleMark was an extremely helpful in the buying of our first property. Friendly, informative, always available and quickly responsive to help us through the process every step of the way. I would thoroughly recommend his services as an estate agent. Thanks Mark!
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Questions about Franklyn James
Which Franklyn James office has the most reviews?
London (29 Narrow Street) has the most, with 367 reviews rated 4.3 out of 5, followed by London (60 Westferry Road) with 257.
Where are the Franklyn James offices?
The two Franklyn James offices, by town:
- London (29 Narrow Street): 29 Narrow Street, London, E14 8DP
- London (60 Westferry Road): 60 Westferry Road, London, E14 8JE
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