Trusted Agent profile

Frank Harris & Co. estate agents in Lambeth, Camden and London

4.6

★★★★★ Excellent

963 reviews across 3 offices and 3 platforms

Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 963 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

628

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

334

Reviews on Trustpilot

All 3 offices

Our offices

Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 621 reviews on Google only. Show every review

5/5

Google

Frank Harris Southbank staff have been professional, efficient and approachable throughout my dealings with them. Their response time in resolving queries has been exceptional and I've found the purchasing process through them to be straightforward. It's rare to find a company whose customer service is as good as theirs and I'd recommend them without hesitation.

Roz · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Roz, Thank you for your review regarding your experience with our South Bank & Waterloo Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have acted along side Frank Harris (South Bank & Waterloo office) on a number of transactions over the past 8 years. I have found Ashley and his team to be professional, knowledgeable and efficient. I would not hesitate to recommend them to anyone looking to buy, sell or rent in the area. They are an asset to their company!

Emma · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Emma, Thank you very much for your great review regarding our South Bank & Waterloo Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Worked with Nicole to find a new flat. She listened to what I was looking for and Somehow managed to find me the perfect flat. From understanding what I was looking for, finding me the right flat, negotiating, and communicating with the landlord, Nicole has been the best agent I’ve encountered in London so far. Highly recommend getting Nicole to help with your next property search.PositiveQuality, Professionalism

Terry · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Terry, Thank you for your great review regarding our South Bank & Waterloo office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had an excellent experience being assisted by Nicole Pretorius in our search for a new home. Nicole was very helpful, on hand to answer all our questions and always responsive to calls and emails (including making herself available to contact the weekend we moved in). Excellent manner and a pleasure to deal with. Thank you for all your help!

Rebecca · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Rebecca, Thank you for your kind words regarding our South Bank & Waterloo office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I had a very good experience at Frank Harris South Bank with Nicole Pretorius, who helped us find a good new flat in record time and played an important role in negotiating with the landlord so that we could secure the flat. She is responsive to our calls and highly effective in her work while being friendly and pleasant to engage with.PositiveResponsiveness

H · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Hong Chong Wen, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Frank Harris & Co have gone above and beyond during our search for a flat in London. Nicole in particular found us our dream flat in the perfect location. She was extremely accommodating and especially given Covid and it being a nervous and uncertain time for everyone, she made us feel totally at ease and enabled us to enjoy our flat hunting search. Also, she accommodated our long working hours and lack of flexibility for viewing times, which we really appreciated. She was super responsive, which is a complete contrast of what we experienced with other letting agents which sent us properties which were not in line with our requirements. If you need a property in waterloo, ask for Nicole @ Frank Harris - she’s the person to go to!PositiveResponsiveness, Quality, Professionalism

Poppy · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Poppy Fox, We are delighted that you took the time to leave such a fantastic review which the South Bank & Waterloo team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Frank Harris have been good to work with and very responsive. It has been a pleasure to deal with all the team - Ben and Gurpreet have been good on the property management side and the letting team, Nick and Tony and Nicole have been excellent in getting the property re-let promptly. All of them have been helpful, responsive and professional at all times and a special thank you to Nicole for her cheerfulness and hard work getting everything sorted.PositiveResponsiveness, Quality, Professionalism

Jonathan · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Jonathan, Thank you so much for the fantastic feedback, the team at Southbank & Waterloo are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Great experience with Nick, would highly recommend. I worked with Nick to find a flat around Waterloo and had a very positive experience: Nick went the extra mile several times to make sure that everything concerning the flat was taken care of (incl chasing several people to ensure the flat was in top condition before our move in). In general, Nick is really professional, responds very quickly and ensures that your interests are defended. If you need a professional real estate agent who's on top of things and who solves every issue (no matter how small it may be) efficiently, then I would highly recommend to go for Frank Harris Southbank and work with Nick - would love to work with him again if I need another flat!

Louis · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Louis, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We were very well looked after by Nicole at Frank Harris. She was very professional and responsive throughout the entire process of our search for a new flat, listening to our needs and requirements. She made the search very efficient and rather enjoyable, I'd highly recommend Nicole to any future tenants.PositiveResponsiveness, Professionalism

Sydney · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Sydney, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Myself and my girlfriend found our perfect flat with Frank Harris. We had been to viewings with 5 other agents, and the professionalism we experienced at Frank Harris could not be compared to any other letting agent. Nicole helped us throughout our property search, from our initial viewing all the way up until we moved into our property. She is always ready to help so make sure to ask for her if you are trying to find a place to rent. She is receptive to requests and negotiated the move in date which suited our schedule in addition to a check in time which fit our schedules. Frank Harris have gone above and beyond and we do not plan on using another agent in the future.PositiveResponsiveness, Quality, Professionalism, Value

Josh · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Josh, Thank you for taking the time in providing such lovely comments about Nicole in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I highly recommend Frank Harris. My experience was very positive. Looking for and renting a property was quick, easy, and pleasant. My special thanks to Nick. He helped me a lot with his advice, when moving in and out, as well as comprehensive responses to a number of my requests. He is a true professional of the field! The agency and team showed their high professionalism in all aspects of our interaction. Will definitely use their services again!

Mika · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Mika, I was delighted to read the comments in relation to our Southbank & Waterloo office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Mao · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear 茅力澎, We are delighted to read that our Bloomsbury & Kings Cross Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Roya · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Roya, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Hadrián · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Hadrián, Many thanks for giving us 4 stars. I understand that there were some issues but that the office has now been in contact with you regarding these to ensure that these were dealt with promptly. Kind regards Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Adam · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Adam, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Lucia was very responsive and supportive all the way through our flat-hunting process. She addressed all of our concerns and explained everything clearly. Very friendly service :)PositiveResponsiveness, Quality, Professionalism

Haley · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Haley, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Very efficient and helpful. I contacted the agency and inquired about a property via right move and they gave me a call straight away to arrange a viewing. Lucia was very helpful and accommodating. Showing us a couple of properties that could fit our requirement. Hopefully, we will be in touch soon with more suitable properties!

Cécile · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Cécile, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Lucia Giurini is a very professional and reliable agent! We were able to communicate exceptionally well and very quickly, which made the entire process stress-free and even enjoyable! Every question we asked was answered within a few hours and everything was always super clear!PositiveResponsiveness, Quality, Professionalism

Oksana · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Oksana, Thank you for taking the time in providing such lovely comments about Lucia in our Bloomsbury & Kings Cross office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ade jumped in at a moments notice when his colleague was unable to keep the viewing appointment. He was friendly personable and professional throughout the three viewings. Ade supplied me with all the information I needed and made some helpful suggestions about how the properties could be refurbished. I’m very impressed so far!PositiveResponsiveness, Quality, Professionalism

Peter · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Peter, I was delighted to read the comments in relation to our Bloomsbury & Kings Cross office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I can`t thank Ben of Frank Harris enough for finding a tenant for my flat in only a few days. The whole experience was hassle free and I wouldn't hesitate in recommending the Agency to anyone who wants to rent their flat.

Rosamund · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Rosamund, Thank you for your review regarding your experience with our Bloomsbury & Kings Cross Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We received a notice to vacate at our old place with another agency because the landlord decided to sell the property. Franck Harris, through Nick, were quick to respond to our request for a viewing, as we were running short of time to find a new place. During the viewing he answered all our questions and additionally gave some advice to secure the property. We followed his advice and had a positive response from the owner within a day. I am thankful for his support and that he really helped us in such a difficult situation to run this smoothly. Keep up the good work!

John · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear John, Thank you so much for the fantastic feedback, the team at Frank Harris Bloomsbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Flathunt made such a positive experience thanks to Ade @Frank Harris Bloomsbury. It has been impressive how fast & accurately Ade understood what is important to me in my future flat. Taking time during visits for me to look around, Ade was especially helpful when it came to answer lots of questions I had about the process a buying a flat. Love the combined visits your organised Ade! Real time saver and definitely helpful to reach the point where I know what I want. Thanks Ade, really appreciate.PositiveResponsiveness, Quality, Professionalism

Cécile · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Cécile, Thank you for your great review regarding our Bloomsbury & Kings Cross office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Trevor and Alison helped us a lot during our purchasing. When we faced problems after our first offer was accepted, they provided professional advice with the deep understanding of thoughts of the sellers and communicated between us and the seller with great patience. They also provided relevant data on the property marketing to help us to make decision. We really thank all the work from them.

Ruonan · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Ruonan, Thank you very much for your great review regarding our Bloomsbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I would like to thank Dear Lucia Giurini and the team of Frank Harris Bloomsbury for helping us so much during the stressful process of renting a flat. Thanks to Lucia's professionalism in her job and her fast and effective communication, I easily resolved all issues, which I thought would be very difficult. She was absolutely helpful and very kind throughout the whole online procedure. Thank you very much!

Mutlu · 26 October 2020 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Mutlu, Thank you for your great review regarding our Bloomsbury & Kings Cross office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

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Which Frank Harris & Co. office has the most reviews?

Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.

Where are the Frank Harris & Co. offices?

The three Frank Harris & Co. offices, by town:

  • Camden: 81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
  • Lambeth: 123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
  • London: 87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET

Reviews may appear on more than one platform.

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