Trusted Agent profile

Frank Harris & Co. estate agents in Lambeth, Camden and London

4.6

★★★★★ Excellent

959 reviews across 3 offices and 3 platforms

Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 959 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

628

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

330

Reviews on Trustpilot

All 3 offices

Our offices

Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 621 reviews on Google only. Show every review

4/5

Google

Frank Harris is one of the estate agents I am using to buy a property in London. George has been the person helping on that, and I have been very pleased so far. He is professional, patient and listening, and he has been updating me constantly on new properties on the market, but also checking regularly on how my search is going. He is very patient, and he is definitely a very knowledgeable agent. He always has the information I need on hand, and makes sure I see and notice all of the different features that the properties we see have to offer. George is definitely a good combination of professionalism and friendliness.PositiveResponsiveness, Professionalism

Anahi · 26 October 2021 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Anahi, What a lovely review you have given regarding our Bloomsbury office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

The team at Frank Harris Bloomsbury were extremely helpful in my property search, finding me the perfect property and ensuring the whole process was as smooth as possible. Highly recommended

Carole · 11 January 2021 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Carole, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

I saw a flat that was fitting exactly what I was looking for in this moment after years of flat-sharing and Lucia was professional and very easy to communicate with throughout all the process. They are an overall very good company, based on my experience.PositiveResponsiveness

Sebastiano · 11 January 2021 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Sebastiano, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I spoke to Lucia Giurini today in the lettings department as I needed to obtain a previous landlord reference (I run a referencing business), she was extremely helpful. There was a problem with the telephone line and she went out of her way to help me by calling me back from her personal phone and then solving my problem. If this is the sort of service she provides for a non-fee paying customer it shows that service is extremely important to her and the company. Really impressed.

Kathyb · 11 January 2021 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Kathy, Thank you so much for the fantastic feedback, the team at Bloomsbury & Kings Cross are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Thank you for your dedication and professionalism Gurpreet! Greatly appreciated your service and for delivering on our needs! Noting here Jay's superb work as well. We appreciate Frank Harris and your team a great deal. You have been professional, friendly and timely in management and that is rare.PositiveResponsiveness, Quality, Professionalism, Value

Camille · 11 January 2021 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Camille, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I worked with Chris Shao on a few different properties. He was honest with me about the properties (not trying to cheat me like some other estate agents do) and was also just a really lovely person to meet. He and I had a lot of similarities in our backgrounds so could see property through the same lens. Lovely guy - would recommend him to anyone!PositiveResponsiveness, Professionalism, Value

Lydia · 11 January 2021 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Lydia, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

Main contact was with Nick, promptly got in contact after an inquiry and was able to quickly walk me through the process. Went from viewing to having a place in a little over a week and felt like I had support throughout.

Benjamin · 9 January 2021 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Benjamin, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Nicole was really lovely and happy to help. She was also quick to respond to the many questions I had about the renting process. Really appreciate the service that I got from the agency in the lead up to moving.PositiveResponsiveness, Professionalism

Arinola · 9 January 2021 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Arinola, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Marilyn Plews Customer Relations Team

5/5

Google

I got my current flat (rental) through Frank Harris, with Nicole P's help. Nicole was very helpful throughout the process, always responding to queries without delay and very professional. The process itself was quite streamlined, it took about 2 weeks from 1st viewing to contract signature.PositiveResponsiveness, Professionalism

Lila · 9 January 2021 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Lila, Thank you for taking the time in providing such lovely comments about Nicole in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team

5/5

Google

We just bought a house sold through Frank Harris. Emma and the team there were helpful, knowledgeable, and always responsive to our requests. They helped manage the complex process, made more protracted because of a chain and because of the pandemic. They also know the area very well and are extremely professional.PositiveResponsiveness, Professionalism

Kenneth · 9 January 2021 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Kenneth, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I used Frank Harris & Co as a first time buyer to purchase a flat in London. I have had a very positive experience in terms of service and support from the team. Emma (My main contact) was responsive, professional and really supported me in driving progress across the flat purchase. Despite Covid and a number of usual delays in conveyancing the team at Frank Harris were very good at acting as a 'go between' to keep both me and the seller updated and moving forward. In conclusion, I had an excellent service from Frank Harris and the team and would recommend them to othersPositiveResponsiveness, Quality, Professionalism

Justin · 9 January 2021 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Justine, Thank you for your kind words regarding our Southbank & Waterloo office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have rented a flat through Frank Harris for the last eight years - they have mostly secured tenants swiftly, and supported our letting really well.I would recommend them to anyone looking to do the same especially in the Bloomsbury area where they are particularly well established.PositiveResponsiveness, Professionalism

Coombes · 25 December 2020 · Frank Harris & Co. Camden

Agent replied · 24 December 2024

Dear Nicholas, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My flatmates and I looked for over 10 flats from different agents around London and Ben O’Reilly from Frank Harris was by far the most helpful agent and helped us find our perfect flat. He always responded to emails in less than 24 hours and was always willing to help answer our many questions (and we had a lot since we are students and first time renters). He made the rental process very easy and stress-free for us!

Isabella · 25 December 2020 · Frank Harris & Co. Camden

Agent replied · 24 December 2024

Dear Isabella, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have used Frank Harris once before to find me a flat and found them to be professional throughout. It was for this reason that I opted to use them again when I needed to relocate to South Bank. My expectations then were understandably high this time around. I was very surprised therefore to find my expectations not just met but exceeded. In spades. Nicole (Forgive me but I can't recall her surname) was a real pleasure to work with from the start. Highly professional yet friendly, knowledgeable of the local area, patient and seemed genuinely concerned with finding me exactly what I was looking for, explaning the process and asking me relevant questions but without bombarding me. She found me exactly what I was looking for almost immediately and although the viewing was online it seemed no trouble at all for her to put up with my lack of IT skills and virtually walked me through the walk through. A thoroughly straightforward and, dare I say, enjoyable experience from start to finish. I couldn't recommend Nicole highly enough, she's a genuine asset to your company. Please pass my compliments to herPositiveResponsiveness, Professionalism, Value

Zain · 12 December 2020 · Frank Harris & Co. Lambeth

Agent replied · 11 December 2024

Dear Blaze_Zain, We greatly appreciate you putting aside the time to submit a review about Nicole and our Southbank & Waterloo Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Paola · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Paola, We are delighted to read that our South Bank & Waterloo Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Chris · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Chris, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Evangelist · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Evangelist, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

1/5

Google

Rating only, no written review.

James · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear James, I am sorry to see that you have only given us a 1* review and would really like to find out more about why you are unhappy with our office. If you could come back to me direct with the details, I will make sure that this is looked into by the office Director. I look forward to hearing from you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

5/5

Google

We have made use of their services from 2005. They have been very helpful and professional. Always very helpful. Over the years we have had the help of Tony, Stacey and Vikki. Thanks to a great team

Julie · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Julie, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

1/5

Google

I have been badly disappointed by these estate agents and cannot recommend them from my experience. Despite them having "checked" the flat and inventory before my move in, I was given a flat with a broken toilet seat and broken lights. I have repeatedly asked for additional information, such as where to dispose of my rubbish and have not received an answer.

Lorenzo · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Lorenzo, Our service levels are very important to us and I am sorry to read that your move in did not go as well as expected. I have asked Tony George the Manager to look into this further and ensure that any queries that you may have are responded to as soon as possible. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Absolutely delighted with Emma and Charlie from the Southbank office who managed to sell my flat in record time after experiencing a disappointing few months under contract with other high street agents. They managed to do all of this as soon as COVID lockdown was lifted, beating a number of local agents to the pole!! Huge thank you to you and your team at Frank Harris. Sarah B - Kennington LondonPositiveResponsiveness, Professionalism, Value

Sa · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Sa Ba, I was delighted to read the comments in relation to our South Bank & Waterloo office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

After some years with a different agent, I asked Frank Harris to arrange a letting of my Kennington flat. They found me a good tenant in next to no time; the viewings, paperwork, inventory etc have all been accomplished quickly and efficiently, so top marks to all in the Stamford Street office.

Graham · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Graham, We are delighted that you took the time to leave such a fantastic review which the South Bank & Waterloo team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have been letting an apartment out through Frank Harris is Waterloo and have always found their service to be excellent. Nicole in particular has been very thorough and helpful with the last letting. Highly recommended.PositiveResponsiveness, Quality, Professionalism

James · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear James, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I feel confident about the management, care and the letting of my flat. I am kept informed and have been given sterling advice. The staff at the Frank Harris have been friendly and co-operative especially Robert Sayers who has the responsibility for my flat. Not cheap but worth it

Diane · 11 November 2020 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Diane, Thank you for your great review regarding our South Bank & Waterloo office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

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Which Frank Harris & Co. office has the most reviews?

Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.

Where are the Frank Harris & Co. offices?

The three Frank Harris & Co. offices, by town:

  • Camden: 81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
  • Lambeth: 123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
  • London: 87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET

Reviews may appear on more than one platform.

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