★★★★★ 5/5
GoogleThe Frank Harris team, particularly Lucy, were essential to the success of my purchase. They were always available to help and made the process run smoothly by managing the relationship with the seller and seller’s solicitors. Very lucky to have had their support!
Lucia · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Lucia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKellan was great, friendly, and nice. He helped me arrange a viewing as quickly as he can. He was helpful, showed me around in the flats, answered all my questions about the flats. also suggested me other available properties nearby. Overall it was a great experience working with him. Thank you
Megan · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Megan, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTo be honest, I have never expect myself to encounter a local tenancy company this kind and professional for my first renting experience in London. They are really nice and the service is always good and timely.
Especially Rebekah Hunter, the Senior Property Manager. She helped me a lot during the tenancy, including all the payment records and house maintenance issues.
Also, a huge thank to Alex who helped me pay the rent and contact his colleagues to help my accommodation problems.
WHY · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have just completed the purchase of a flat for whom Frank Harris were the vendor's agents. I dealt with William Gladstone New and he could not have been more helpful. As I had had a bad previous experience in purchasing a flat, I was very keen to exchange and complete as soon as possible and he did everything possible to facilitate this, acting as a go-between between all involved and helping to achieve a happy conclusion. I would highly recommend him and his company, Penny Jarvis
Penny · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Penny, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGeorge T. especially, and his team were fantastic, efficient and professional arranging every aspect of a rental property for my son, Leo, to a successful completion. Time was a big factor in this transaction and George was brilliant !!! in dealing with my case efficiently and professionally every step of the way. We have a lot to thank him for. Frank Harris & Co have a great and valuable team member which we hope will have a very successful future. Me and my son would recommend George T as he has a warm friendly personality. Thankyou George T
E · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSince I was moving internationally, it was quite hard to know what to expect when looking for a rental in London. Kellan S. absolutely exceeded any of my expectations when it came to helping me: see multiple properties so quickly, staying in consistent and constant contact, and going above and beyond with his support. Even if there were out of our control circumstances, he remained helpful and loyal to see his job through and help me find a flat successfully. I really appreciate all of his hard work and enthusiasm and know that he adds much value to the already great Frank Harris & Co. team.
Jaclyn · 26 October 2022 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Jaclyn, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Bloomsbury & Kings Cross office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe guys at Frank Harris were brilliant in all of my dealings with them. I dealt mostly with George, who was highly competent, responsive, professional and amiable. Would reccommend!
James · 11 January 2022 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
Dear James, Thank you for sharing your kind words with us, we are delighted you experienced a 5* service with George in our Bloomsbury office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you to George Butt for an extremely efficient service - you showed us four studio flats, negotiated a great deal and then helped us complete before the end of the stamp duty holiday- great job. Would recommend you and your agency in futurePositiveResponsiveness, Quality, Professionalism
Anne · 11 January 2022 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
Dear Anne, what a lovely review you have given regarding our Bloomsbury & Kings Cross office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleWorked with Sofia & Emma at Frank Harris in the sale. This was a challenging and complex transaction. Sofia worked without complaint to see it through successfully, regardless of all the pressure I put on her. ThanksPositiveResponsiveness
Dayantha · 9 January 2022 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Dayantha. Thank you for sharing your kind words about Sofia and Emma. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI just bought a flat in Waterloo from Sofia few weeks ago. She is very professional and responsible. Well prepared during the viewing and very effective after sales. It is the best experience with the agent compare to others I have worked before. Highly recommend!PositiveResponsiveness, Professionalism
Wang · 9 January 2022 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Wang, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Southbank & Waterloo office. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI was helped by a young gentleman name Harrison Bacon. He was super polite, super helpful, patient and immediately understood what I wanted. He was super professional without being bully or pushy like a lot of the other agents I met at other companies.
He also was excellent at follow up.
I highly recommend him if you want to deal with a smart and trustworthy gentleman .PositiveResponsiveness, Quality, Professionalism, Value
Christine · 9 January 2022 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Christine. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleNick at Frank Harris was great to deal with. Present but not pushy. Quick to respond to any queries. Helpful and reassuring throughout the process. As a first time landlord, it was initially a slightly daunting process however it was made so much easier with Nick's considered guidance and advice.PositiveResponsiveness, Professionalism
Fiona · 27 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 26 December 2024
Dear Fiona. Thank you for sharing your kind words about Nick. Your comments are much appreciated by the Southbank & Waterloo team. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleHad the pleasure of working with Harris & Co. during my recent flat search. They were both helpful and professional from the start of the renting process to the finish. I worked with Harrison Bacon, who went out of his way to provide prompt responses to my mainly calls and emails. Overall, a very good experience!PositiveResponsiveness, Professionalism
Hannah · 27 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 26 December 2024
Dear Hannah. Thank you for taking the time to leave a review regarding your experience with Harrison in our Southbank office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure for me to rent a property with agent Louis Banks from Frank Harris.
We decided to rent this lovely property right away when we first saw it on internet, and we were managed to rent it in a dew days shortly after we contacted with Louis.
Thanks to Louis for setting our mind at ease.PositiveResponsiveness, Quality, Professionalism, Value
Wei · 25 December 2021 · Frank Harris & Co. Camden
Agent replied · 24 December 2024
Dear Wei, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Frank Harris was phenomenal. Our letting Agent Nicole in particular was very professional and responsive to our needs and queries, and made the entire process easy and straightforward. I would highly recommended their service.PositiveResponsiveness, Quality, Professionalism, Value
Patrick · 12 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 11 December 2024
Dear Patrick, Thank you for sharing your kind words about Nicole. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Nicole Pretorius at Frank Harris - we went through them to rent a flat in London and found her incredibly friendly, responsive and professional. In particular, she helped us negotiate a favourable payment schedule, which we, as international students/recent graduates without UK-based guarantors, found incredibly difficult with other agencies. Overall, I would definitely recommend her services.
Dimitar · 12 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 11 December 2024
Dear Dimitar. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI was super pleased with the level of service from Frank Harris, and in particular the help of Harrison Bacon. Despite the challenging market Harrison was quick and efficient and helpful in the process of finding a suitable flat. Any queries I had during the process were answered promptly and professionally, which made it comfortable and easy to rent. I really recommend Harrison and Frank Harris as a company! Thank you so much.
Albert · 12 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 11 December 2024
Dear Albert, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Frank Harris. Where other estate agents failed to even get back to us, they were super responsive and helpful at every stage. I've been particularly impressed with Nick's ability to understand quickly the kinds of properties that would appeal. Having only started thinking about a move a few weeks ago, we are now moving into our dream flat next week. We couldn't be more thrilled!PositiveResponsiveness, Quality, Professionalism
Clare · 12 December 2021 · Frank Harris & Co. Lambeth
Agent replied · 11 December 2024
Dear Clare, We are thrilled to hear that you are pleased with the service you have received from our Southbank & Waterloo office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Craig, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Matthew · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Matthew, I am sorry to see that you have left our Waterloo office a 1 star review. If you could please contact us at md@customerrelationsteam.co.uk with more information, we can look into this further for you. Kind regards,
★★★★★ 5/5
GoogleRating only, no written review.
Alya · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Alya, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Ahmed · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ahmed, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Samantha. Thank you for leaving a 5* review. We are pleased to see our service is as we would expect. Kind Regards Sarah Tanter Customer Relations Team
★★★★★ 5/5
GoogleGreat experience of letting with Frank Harris & Co. Professional, helpful, and always quick to respond. Highly recommend! Thank you Nick & the rest of team.PositiveResponsiveness, Professionalism
Annie · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Annie, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Marilyn Plews Customer Relations Team
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