Trusted Agent profile

Frank Harris & Co. estate agents in Lambeth, Camden and London

4.6

★★★★★ Excellent

971 reviews across 3 offices and 3 platforms

Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 971 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

628

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

342

Reviews on Trustpilot

All 3 offices

Our offices

Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 621 reviews on Google only. Show every review

5/5

Google

Used Frank Harris (Southwark/Waterloo branch) to sell our property and can highly recommend. We were well covered by Richard, Marta and Joel who work seamlessly together. This gave us comfort knowing everyone in the team on the same page. Glad we chose them and can’t really fault their work. Very professional, responsive, honest, likeable and proactive. Communication was great with regular updates when needed, and any questions quickly addressed which reflects high level of experience, knowledge and service. Richard in particular was a standout during the long-winded conveyancing stage helping to push it forward to exchange/completion. Thank you.

T · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was very instrumental in securing my flat. He was professional and always on top of communication, giving timely updates on what was going on with the offer. He was also patient and a good mediator to negotiations for both parties

Ama · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Ama, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Southbank team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Adeel to find a new place to rent. From start to finish, it was an absolute pleasure! From our initial conversations, the viewing and throughout the whole process, Adeel was a true professional. He was highly knowledgeable about the local market and made sure I always felt like a priority. In the current market, estate agents do not even remember your name and it was refreshing working with someone who took the time to get to know you and what you are looking for. He also went out of his way to ensure every detail was taken care of. Would highly recommend choosing Frank Harris & co because of Adeel!

Shreeta · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Shreeta, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The service we have received as a landlord from Bobby, Nick, Nicole, Alfie and Ben has been outstanding. They have always been extremely prompt in responding to our questions, and took great pains. They came to visit us countless times, always kept us informed, and secured a good tenant with a competitive rent at a brisk but manageable pace. I am confident they will deal with any issues that arise. Highly recommended.

Steve · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Steve, It’s great to hear that you have had a brilliant experience with our Southbank and Waterloo office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Richard had provided us with above average service. He went above and beyond to meet our needs amidst a busy schedule. He quickly facilitated us range of viewings and a second viewing also at short notice. His communication and follow up was excellent and ensured we as customers are very satisfied with all aspect of service. I look forward to doing business with you for years to come by and wish him all the very best with his career aspiration. Roger Jay

DOUGLAS · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Douglas, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It was a fantastic experience house hunting with Frank Harris and especially Adeel, who did a wonderful job getting me through the viewing and sorting out all the details. Very smooth and nice experience. Must recommend for all housing needs in London.

Siddhartha · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Siddhartha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I just had a fantastic viewing experience today! I would like to say thanks to Alfie, who is one of the most patient and enthusiastic letting consultants I have ever met. He was very responsible and did his best to help me take the property. I would recommend Frank Harris Waterloo branch to anyone who is looking for an apartment to rent.

Chong · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Chong, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would highly recommend Frank Harris and Adeel Zain in particular! This is my third time renting in London and it has been by far my best experience to date. Adeel was very communicative and transparent throughout the process, sourcing multiple properties for me to view and arranging viewings promptly! He helped us secure a property in a very desirable location within our modest budget, helping to strike compromises with the landlord to meet all of our requirements. He has continued to proactively support us through the referencing process, showing a level of care and professionalism I have not experienced amongst many London estate agents.

Matty · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Matty, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to personally give a big shout out to our letting agent Nicole! She have organized an amazing house tour and was knowledgeable about the property the whole time. The communication is smooth, She always respond quickly and explain the procedure thoroughly.

武王 · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had an amazing experience with the team at Frank Harris Waterloo branch. I would like to give a special shoutout to Alfie, who went above and beyond to assist me in finding my dream flat. He was extremely knowledgeable about the properties and showed me a variety of options that fit my budget and preferences. Throughout the entire process, Alfie was patient, friendly, and highly professional. He was quick to respond to all of my questions and concerns. I highly recommend Frank Harris Waterloo branch to anyone who is looking for a reliable and trustworthy rental agency. Thanks to Alfie and the team, I had a stress-free and enjoyable experience finding my new flat.

Yuqing · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Yuqing, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Southbank team, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was extremely helpful. He was so nice and polite. He explained well how to get to the apartment. He pointed out all the great things about the apartment. He never did a “hard sale” which I dislike. He listened carefully to my liking and disliking. In other words, he was a very good agent. I appreciate his help.

Lea · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Lea, It’s great to hear that you have had a brilliant experience with Adeel. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The very best estate agent I've rented from in London - there are so, so many horror stories out there and the team here are absolutely the best in London. No questions asked. We rented a property through them for 2.5 years, and from the very beginning they made things easy (unlike some agents who'll ignore all of your requests & drive you all across town for properties that aren't at all what you want). Have to especially call out Nicole for being so quick to reply to any questions or issues we had, being incredibly respectful of bringing in prospective tenants while we were moving out, and genuinely being trustworthy & friendly.

Nick · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Nick, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review for Nicole and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter , Customer Relations Team

4/5

Google

As one of the parents of a group of students all facing the trials of renting for the first time, I highly recommend Frank Harris & Co (Southbank & Waterloo) to steer you through the uncertainties and the paperwork! Particular thanks should go to Alfie Green and his colleague Mark. Their guidance was often questioned by the students but at all times their patience, understanding and help was 100%. They also sorted out a potential security screen problem very quickly too and ensured work had been completed successfully. Alfie and Mark have always been patient, very professional and their understanding attitude has helped us all enormously. Thank you.

Home · 11 November 2023 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Fatma · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Fatma, Thank you for leaving a wonderful 4 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Yinhua · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Yinhua, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Juliette · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Juliette, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Yueran · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Yueran, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Shuran · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Shuran, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Javier · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Javier, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Bastien · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Bastien, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Rating only, no written review.

Giovanni · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Giovanni, I am disappointed to see you have changed your star rating. I have passed your comments onto the director of the office to review and will be in contact with you to discuss further. Kind regards Marilyn Plews Customer Relations Team

5/5

Google

Rating only, no written review.

Milan · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Milan, Thank you for taking the time to rate your service with our Frank Harris office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a wonderful experience looking for a new place with Kellan, he was so friendly and helpful. He was very aware of the type of place we were looking for and always kept us up to date.

Jennar · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Jennar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was in a right palava so I called up and I spoke to Holly on the phone. She was friendly and professional and directed me to the information I was searching for. If all employees are like this then this is definitely an agency to consider.

Aaron · 26 October 2023 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Aaron, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

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Questions about Frank Harris & Co.

Which Frank Harris & Co. office has the most reviews?

Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.

Where are the Frank Harris & Co. offices?

The three Frank Harris & Co. offices, by town:

  • Camden: 81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
  • Lambeth: 123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
  • London: 87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET

Reviews may appear on more than one platform.

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