★★★★★ 5/5
GoogleI cannot thank Nicole enough for their exceptional assistance in making the process smooth and stress-free. Her knowledge of the best practices, prompt communication, and negotiation skills were outstanding. I've now happily signed a suitable tenancy agreement thanks to her dedication. Highly recommend!
Rayane · 15 March 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Rayane, Thank you for your lovely words for Nicole and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCurrently working with Frank Harris, particularly with lettings consultant Holly Darby, for my boss' recent move to the UK. And she has done such an incredible job in assisting us in finding the perfect property that suits my boss' preferences up until now to make sure everything's in place. Thanks, Holly!
Gen · 28 February 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Gen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Holly. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleI had no doubt Holly could have find me the perfect tenant for my property.
Her knowledge and skills demonstrate also her strong passion for what she does.
The entire tenancy process has been dealt in an efficient way.
Highly recommend Holly if you are looking to rent out your property.
Paolo · 28 February 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Paolo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Ibrahim · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ibrahim, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@frankharris.co.uk, I will make sure this is dealt with. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Athina · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Athina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleAdeel was amazing ! He was very clear and sounded very positive. He was very accommodative of our time and clearly defined all the requirements and needs!
Ritika · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ritika, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleI can not say enough about the service and attention Frank Harris & Company (FH) have given our family over the last 3 years as their clients. Having my daughter in London renting and my wife and I in the States it was essential to be able to contact FH to gain support asap. FH always responded immediately and solved every quandary my daughter faced abroad.
I would highly recommend the services of FH. FH goes above and beyond what is expected.
Thank you for the opportunity to post my opinion of FH.
Tim Lane
T · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team.
★★★★★ 2/5
GoogleBe cautious when looking at all the good reviews. The estate agents will charm you when trying to look for a property, then they will just stop caring after you move in.
We knew we were in for a difficult rental as soon as we moved in, and found a shoddy paint job done, with specks of paint splattered all across the floor.
The showers never drained properly since we moved in (likely due to being clogged with dog hair from the previous tenant), and this was never resolved.
Getting any maintenance done was like pulling teeth.
Ethan · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ethan, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was amazing at his job! He waited for me even though I was 30 mins late, he was very patient and kind. It was absolutely lovely to do this viewing with him and we really enjoyed our time with him.
Maitrayee · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Maitrayee, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleAdeel is such a lovely agent to go through! Super friendly but also gave so much information on the property but also renting in London in general (especially since I am from NZ). Would definitely recommend him.
Makerita · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Makerita, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team.
★★★★★ 5/5
GoogleI had a viewing scheduled with Adeel for an apartment near London Eye. He was very courteous and arrived on time for the appointment. During the viewing, he answered all questions patiently and did not rush through the viewing. The viewing experience was excellent.
Kuljeet · 14 February 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Kuljeet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleRating only, no written review.
Terry · 29 January 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Terry, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBujar at Frank Harris found a perfect property for me when I was relocating to London. Highly responsive and really went the extra mile to find a property matching my needs.
Erik · 29 January 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Erik, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI would like to share my experience with Frank Harris & Co Bloomsbury branch. It was amazing dealing with them especially George letting consultant went out of the way to help me with my matter. Highly recommended and well professional property agents. They will never let anyone down to get things done. 👍 …
Muhammad · 29 January 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Muhammad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
★★★★★ 5/5
GoogleI had the pleasure to ask assistance to Frank Harris & Co. Bloomsbury to find a property to let and I have been very grateful for their assistance. George was great in listening to my needs and trying finding the perfect fit for me. Totally recommended!
Alessandro · 29 January 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Alessandro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George and the team. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleWe have used Frank Harris Bloomsbury letting agent twice and have had excellent service. The manager Alex, consultant Bujar, and George Thornton are brilliant. They are professional and accommodating. Most importantly, they have managed to find good tenants on both occasions within a very short period. I would strongly recommend their service.
Geetanjali · 29 January 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Geetanjali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRomario is a great agent, I had good experience visiting a flat at the King's Cross area. Highly recommended
Ali · 11 January 2024 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
Dear Ali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe met with Romario who was extremely helpful and showed a variety of properties within our specifications. He also was happy to answer our many questions.
Bel · 11 January 2024 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
Dear Bel,Thank you for your kind comments regarding Romario and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 2/5
GoogleIt was a half-service experience. Everything was good before we pay. All the problems that we had after, they didn't care. They can call us 3 times a day when they need to get paid. But when we need their help, we call 3 times a week and keep waiting for weeks.
Eggi · 11 January 2024 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGeorge T was really helpful in my search - I found him to be very responsive and honest, giving me greater comfort in the advice I was given and generally gave a better level of service! I would certainly recommend to anyone
Vyoma · 11 January 2024 · Frank Harris & Co. Camden
Agent replied · 10 January 2025
Dear Vyoma, Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Evie was a great , very polite and helpful with the viewing
Konstantinos · 9 January 2024 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Konstantinos, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a great viewing with Alfie - knowledgeable and explained everything really well
Nachi · 9 January 2024 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Nachi, Thank you for your review, and mentioning your experience with Alfie in our Southbank office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJust finished a house viewing organised by Alfie. Very friendly, punctual and informative about the house and the area. Would definitely recommend
Muhammad · 9 January 2024 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Muhammad, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe received quick and professional service from Alfie, who helped us arrange a viewing on very short notice.
Christopher · 9 January 2024 · Frank Harris & Co. Lambeth
Agent replied · 8 January 2025
Dear Christopher, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
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