★★★★★ 1/5
GoogleCondescending, rude and rush for you to sign. Their terms are dodgy their contracts protect the landlord only and their referencing process is weirdly intense. Ryan Morgan in particular will gaslight you into going by their terms only. There is no feeling of cooperation or honesty and transparency. Educated tenants avoid.
Constantina · 13 June 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Constantina, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleBeen dealing with Adeel regarding a flat, he's been really helpful in managing expectation and handling communication with the landlord to get us the best deal possible for me and my partner.
Axel · 13 June 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Axel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Alex, Thank you for your review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI popped into the office to ask for directions as I am new to the area. I spoke to Grace and she was very friendly, helpful and informative.
Luca · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Luca, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGeorge is being very helpful in searching a property for me. Very grateful to his professionality and dedication
W · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had a great pleasure meeting Bujar today for a viewing, he was very professional and knowledgeable about the market. I will definitely reccommend him to my friends.
Ardita · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Ardita, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe had a wonderful experience with Bujar. He went above and beyond to assist us in our flat search, putting in a tremendous amount of effort and thought into showing us various properties. Despite our busy schedules, Bujar accommodated us by working after hours to ensure we found the right place.
Although we ultimately didn't sign with this agent due to a change in our preferred location within London, we wanted to express our sincere gratitude for his exceptional commitment and dedication. His professionalism and attentiveness made the process smooth and enjoyable. We highly recommend Bujar and Frank Harris & Co for anyone searching for a property in London.
Thank you once again, Bujar, for your outstanding service!
Aleksandra · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Aleksandra, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience with Frank Harris & Co. Bloomsbury. Most of my dealings have been with Holly. She is quick to answer any queries and on the ball. She has been helpful with tenants as well. Highly recommended.
Anne-Marie · 28 May 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Anne, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Virginia · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Virginia, Thank you for leaving a Google review for our Southbank & Waterloo office. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
Googleadeel thanks for helping me and my partner and showing us around very supportive and informative!!!!
Jeremy · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Jeremy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris have been brilliant - really helpful and responsive and very reasonable too. I would definitely recommend them.
Christy · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Christy, Thank you for taking the time to leave a lovely review regarding the Southbank team. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleUnlike many other agents, they do actually listen to your criteria. Adeel managed to find a good fit and arranged a viewing during the same day
Jon · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Jon, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful to a first time buyer! I've been speaking to Evie over the phone and have gained a lot of useful advice and property search help.
Harrison · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Harrison, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Evie so far. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Daniel and Zak were super quick professional and really helpful to our property search with little to no stress thank you for our new flat!!
Jasmine · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Jasmine, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel and Zak will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleZak and Adeel have been extremely helpful. They showed me around a nice flat and were able to answer all my questions and always very polite.
Omar · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Omar, Thank you for taking the time to rate your service with our Southbank & Waterloo office. Kind regards, Leslie, Customer Relations Team
★★★★★ 5/5
GoogleNicole and Evie were really helpful from start to finish with the move - they responded very promptly to our questions and requests, and were very accommodating to our needs, which gave us a lot of confidence when making the move.
Angus · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Angus, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWell, what can I say. Great customer service from Zak, showed me some great properties too. Speedy replies and big energy - top guy and top service! Let’s find a property wooohooo
Ollie · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ollie, Thank you for taking the time to leave a wonderful 5 star Google review. Zak will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleZack is very nice and supportive. The flat we had viewed has a good viewing. The gym and swimming pool hightlights the apartment
Xiaoxiao · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Xiaoxiao, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Evie was a pleasure! She was communicative, quick to respond, and always happy to answer our questions. Her expertise and follow-up were exceptional. Highly recommend!
Boris · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Boris, It’s great to hear that you have had a brilliant experience with our Southbank & Waterloo office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Frank Harris & Co Shouthbank & Waterloo has been exceptional from start to finish. Adeel and Daniel are incredibly knowledgeable about the market and they helped me find the perfect home that met all my needs. Their professionalism and attention to detail throughout the process made me feel confident and supported. I highly recommend Adeel and Daniel to anyone looking for top-notch service.
Edina · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Edina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleZak Purssord was so helpful in helping us look for an apartment to rent. Everyone in the agency was very kind and considerate! Definitely worth checking out if you’re looking to buy or rent a property in London
Belinda · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Belinda, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Adeel and Zak as our realtors while viewing an apartment. Their professionalism and dedication were evident from the moment we met them. They both did an excellent job showing us the apartment, taking the time to walk us through not just the property itself but also the communal area and surrounding neighborhood. Both were incredibly knowledgeable and approachable, readily available to answer any questions we had. We highly recommend them to anyone in search of a reliable and attentive realtor. Thank you, Adeel and Zak, for your exceptional service!
A · 14 May 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear AJ, We really appreciate you taking the time to leave such lovely comments about Adeel and Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Smaranda · 28 April 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Smaranda, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@frankharris.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Lunanisfull · 28 April 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Lunanisfull, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
