Trusted Agent profile

Frank Harris & Co. estate agents in Lambeth, Camden and London

4.6

★★★★★ Excellent

975 reviews across 3 offices and 3 platforms

Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 975 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

628

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

346

Reviews on Trustpilot

All 3 offices

Our offices

Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 621 reviews on Google only. Show every review

5/5

Google

We purchased soon after Covid -19 pandemic and despite that, and living in Australia and the complexities of an overseas purchase with all of the issues of forex/different contractual obligations/deceased estate/anti-money laundering (AML) requirements Frank Harris & Co. (George Butt) were both professional and supportive to deal with. We had heard that buying in the UK had it's challenges and although that is the case Frank Harris were superb. Thanks again Neil and Annette Bartels

Dr · 27 September 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah

5/5

Google

The communication with George T. was great. Always prompt, kind and polite, he did his best to find good matches for my home search. He had a nice word even after telling him that I have made an offer for a property advertised by another agent. I would contact him anytime again, being sure he will diligently help me. All the best, George and lots of good clients!

Adela · 27 September 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Adela, Thank you for your kind comments regarding George T and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah

5/5

Google

Holly helped me with my property search and was very friendly and responsive. Would definitely recommend Frank Harris.

Jiaxuan · 25 September 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Jiaxuan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I would highly recommend Frank Harris & Co. when searching for a new home. In particular, George Thornton was always engaged, professional and responsive during the viewing process, which is not very common in such a busy environment as the London housing market.

Miroslav · 25 September 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Miroslav, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury and Kings Cross office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel was lovely! Very professional and easygoing! Thanks a lot!

Clarissa · 11 September 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Clarissa, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel was a proactive agent in securing our accommodation. He kept us well-informed throughout the smooth application process.

Caleb · 11 September 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Caleb, Thank you for leaving a Google review regarding your experience with Adeel. Kind regards, Sarah, Customer Relations Team

5/5

Google

Zak Purssord was a pleasure to work with - professional, responsive, a good advocate, and willing to go the extra mile to ensure I found the right flat. Thank you!

Katie · 11 September 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Katie, Thank you for your kind comments regarding Zak and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel helped my friend and I secured our flat in a reasonable price. Highly recommend Frank and Harris.

Jiahui · 11 September 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Jiahui, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

Frank Harris agent Adeel Zain helped my mum and I find a great apartment in Waterloo with a lower price. Adeel conducted everything professionally and answered our questions quickly.

Sherry · 11 September 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Sherry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Edward · 26 August 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Edward, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I had an excellent experience with Bujar Ferizi, he is proactive and informed.

Caroline · 26 August 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Caroline, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adam and Fran were very helpful and professional with the way they treated me and were very informative when it came to what would be best for my circumstances. I’d recommend any buyers to ask for them by name!

Terry · 26 August 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Terry, Thank you for your kind comments regarding Adam and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

1/5

Google

Terrible experience. Have left our flat over 3 months ago and we are still completely in the dark about our deposit of over 3 grand. Not even replying to emails anymore and have given us zero information about why things are taking long. Will probably reply to this saying it’s the landlord’s responsibility but as a letting agency you would expect to have the minimum amount of decency to treat tenants with some respect. The agents never reply unless you write to their manager. So glad this lease is over.

Alvaro · 26 August 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Alvaro, Thank you for your review although I am disappointed to hear your experience with our Bloomsbury and Kings Cross office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Google

I had an amazing experience with Jamie & Seif. I was looking to purchase my first flat in London and they helped me look for the perfect flat. When I found one that I liked Jamie was super helpful in setting up the process of purchasing the flat. He’s been very patient and accommodating. Overall I’m extremely happy that everything went well and a lot of it it’s thanks to them!

Diana · 26 August 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Diana, Thank you for your kind comments regarding Jamie & Serif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Highly recommended, 5-star experience, especially Adeel, the staff in Frank Harris, was quick to reply and gave a lot of help and support to finally succeed in renting the apartment. Helped us sign the apartment in two days, very efficient! Don't miss him if you need to rent an apartment near Waterloo! I highly recommend Adeel, anyone who needs their house can ask.

AAA建材老王 · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel managed our tenancy well during the contract signing process

Ewan · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Ewan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel was great and helped my find a suitable alternative to meet our needs. Thanks!

Kate · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Kate, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel handled all of our enquiries professionally and communicated well. He guided us through the process in a smooth and efficient manor, highly recommend

Roshaan · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Roshaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

1/5

Google

I called to enquire about a property and the agent was in a hurry to end the call. I barely answered one question about my budget, and they cut the call, without even bothering to ask anything else or see if they could direct me elsewhere. Very rude - treating you as though you don't matter, even though they are not doing their job properly by failing to help you find a property to rent.

Megha · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Megha, Thank you for your review although I am disappointed to hear your experience with our office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Google

Zak was incredibly professional and knowledgeable during the process of searching for an apartment, and we really appreciated how he advocated for all of our demands to be met. We had a great experience with the agency because of him and cannot thank him enough.

Muskaan · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Muskaan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our South Bank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

4/5

Google

This agency helped me find my first London apartment, in relatively short time since the first contact. My agent, Adeel, was an excellent communicator who constantly kept me up to date on the progress of the application as well as promptly delivering any extra requests I made. He managed to book me in for two separate viewings on very short notice, outside of his working hours, which was greatly appreciated. On the other hand, the contract itself took longer to complete than estimated by the agency, as well as missing several key points from the initially agreed offer, however I believe this was out of Adeel’s hands. Overall, they helped me find an apartment I am happy with in a relatively short time period.

Tudor · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Tudor, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

5/5

Google

I’m extremely grateful to Adeel for making the process smooth and stress-free. His deep knowledge, timely communication, and exceptional support made all the difference. Thanks to his hard work, I’ve successfully signed a suitable tenancy agreement. Highly recommend!

Nivedit · 12 August 2024 · Frank Harris & Co. Lambeth

Agent replied · 10 November 2024

Dear Nivedit, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Huge thanks to the whole team at Frank Harris for an amazingly stress free experience - enormous patience, efficiency and professionalism and I'm extremely grateful!

Sarah · 27 July 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Sarah, Thank you for taking the time to rate your service with our Bloomsbury office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have had a wonderful experience with this agency and mostly George Thornton. He has help my research and been so nice and patient, I a 100% recommend !

Lucie · 27 July 2024 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Lucie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team

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Which Frank Harris & Co. office has the most reviews?

Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.

Where are the Frank Harris & Co. offices?

The three Frank Harris & Co. offices, by town:

  • Camden: 81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
  • Lambeth: 123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
  • London: 87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET

Reviews may appear on more than one platform.

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