Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotDO NOT TRUST FABRICA
DO NOT TRUST FABRICA! They told everyone + also put it in writing on all the documents that the lease term on The Westlinks development is 999 years, only for us to then find out it is actually only 125 years.. this after having reserved the property and started the broking/mortgage/conveyancing processes! Also, I had to do my own research to raise this matter as otherwise I would have completed and exchanged before I would have found out and it would have been too late! The management won't even assume responsibility for this error so here I am, left with massive disappointment, false hope, wasted time and money and major stresses that I'll have to re-live again if I want to ever get on the property ladder, not to mention that my home move will need to be delayed drastically now which has many consequences! You must be ashamed of yourselves!!!!!!!!!!!
Amanda · 6 October 2022 · Farrar and Co London (317 Fulham Road)
Agent replied · 12 June 2024
Dear Amanda,
Thank you for your feedback and we are sorry for any distress caused. This mistake has since been rectified and steps have been put in place to ensure this does not happen again.
Kind regards,
The FABRICA team
★★★★★ 1/5
TrustpilotHorrendous experience
Horrendous experience. Stay away from professionals who can't spell, don't react to emails, are constantly on holiday, make weird remarks, are racist and generally don't know what they're doing. Been intentionally delayed, just for the property to then be sold to someone else. Thank you, Imran, dodged a bullet by not buying after all.
Was lucky to keep initial mortgage offer and move quickly to another development, where the process was smooth and quick.
Ramona · 10 September 2022 · Farrar and Co London (317 Fulham Road)
Agent replied · 12 June 2024
Dear Ramona,
Thank you for taking the time to provide your feedback. We are sorry to hear that you were unhappy with the service provided and will ensure this feedback is passed on to the appropriate department.
Kind regards,
The FABRICA team
★★★★★ 5/5
GoogleI have dealt with Farrar Lettings for a long time and I'm very happy with my relationship with them. I would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Sherifa · 26 August 2022 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
TrustpilotDO NOT SIGN UP WITH FABRICA
Signed up with Fabrica due to their new development in Walton, only to realize then that it is shared ownership. No problem, but they have been harassing me since. Loads of unsolicited marketing messages that you won't be able to opt out of, even though they tell you you can opt out by e-mailing them. Did so three times now, and they are still sending me messages. If they are already breaking these GDPR rules, I don't trust them with any of my data in any other way.
Ilse · 24 November 2021 · Farrar and Co London (317 Fulham Road)
Agent replied · 12 June 2024
Dear Ilse,
We are sorry to hear that you've received unwanted communication. We take data protection very seriously and have systems in place to ensure this does not happen.
If have any future issues, please do contact us on feedback@fabrica.co.uk.
Kind regards,
The FABRICA team
★★★★★ 5/5
GoogleProfessional team of people and easy to deal with from valuation to sale.PositiveProfessionalism
Neil · 26 August 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleGeorge Henderson found us a number of flats to view and was completely professional. Very quick to respond. We quite quickly exchanged and completed on our new flat in Harcourt Terrace.
Thoroughly recommend.PositiveResponsiveness, Professionalism
Amanda · 26 August 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleGeorge Jones made the whole Lettings process incredibly straightforward and easy. Within 24 hours of meeting and viewing the property, everything had been negotiated and processed. George was professional and friendly and I would definitely work with him again and use Farrar in the future.PositiveProfessionalism
Sana · 26 August 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleI used Farrar & Co to rent a flat in the RBCK. I was greeted by a kind and professional service from both Hannah and Henny. They made themselves available to me at any time and acted a sound intermediary between myself and my prospective landlord during negotiations. I would definitely recommend!PositiveResponsiveness, Professionalism
Thomas · 26 August 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleIn 2019 we rented a flat through Farrar's rental agency and were very happy with service we received. When we started looking for a flat to buy, they were one of the first agencies we contacted.
We ended up buying a flat for which Farrar were the selling agents. The service we got from George Henderson and Richard Going was far above anything I've come across before. The way they dealt with mortgage lenders, solicitors, the building management company and everyone involved in what turned out to be a particularly fussy six-month process was just outstanding. They managed to be utterly professional while at the same time human and friendly - a really challenging balance to achieve. I will certainly use them at such time as we re-sell and really would recommend them in every way.PositiveResponsiveness, Quality, Professionalism
Hygienic · 26 August 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleAmazing service and super friendly! Definitely going to be using again
Louis · 14 June 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleI highly recommend George Jones at Farrar Lettings! He was efficient, helpful and compassionate during challenging Covid times!PositiveResponsiveness, Professionalism
Suzanne · 14 June 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleWe have had the pleasure of working with your employee Hannah Armitage in our property search. We can not speak highly enough of her. Her professionalism, efficiency, caring approach and charm makes her the best in her field . We will definitely contact her in the future for any property lettings we may need, feeling totally confident of her knowledge and expertise .
Gill Colin Scarlett Smith
Scarlett · 14 June 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleHannah was with me every step of the way in finding my dream home and it couldn't have been a better experience. She understood my needs, was very professional, helped me negotiate the best deal possible and helped me understand the steps in the process. I am super happy with my new home and very impressed by Hannahs work. I can happily recommend Farrar & Co.PositiveProfessionalism
Nikolina · 14 June 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleDuring the past nine years, I rented a flat in London that was managed by the Farrar team located on Fulham road. During this entire period, from the first viewing of the flat, the yearly contract renewal, any maintenance that needed to be completed, to the end of the tenancy, I found the team at Farrar to be professional and responsive as all times. I highly recommend to both tenants and landlords. Thank you Farrar team for a great experience!PositiveResponsiveness, Professionalism
Sean · 14 June 2021 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
Trustpilotregretable life changing experience
If you are considering buying from Fabrica, do your research about A2 Dominion.
They will manage your building and property. Any problems they are the ones you will have to contact... I rated this based in my experience...
It is simple. Find out about A2 Dominion beforehand ... then decide by yourself. Fabrica are part of the A2 Dominion Group they sell you a property that comes attached to a managing service.
Dino · 24 February 2021 · Farrar and Co London (317 Fulham Road)
Agent replied · 12 June 2024
Dear Dino,
Thank you for taking the time to share your experience. We are sorry to hear that you are unhappy with the service provided. FABRICA is part of A2Dominion and we work hand in hand to build and maintain quality homes for our residents. Your feedback has been passed on to the appropriate department and will help us in improving the service we provide to our valued customers.
Kind regards,
The FABRICA team
★★★★★ 5/5
GoogleGeorge Jones did a remarkable job in securing a great apartment for my wife and I. Throughout the entire process, he displayed attention to detail, integrity and humour. A real pleasure to work with.
EJ · 10 November 2020 · Farrar and Co London (152 Fulham Road)
Agent replied · 9 November 2024
Many thanks for your review, we will pass this onto George, all the best in your new home
★★★★★ 1/5
TrustpilotComplaint regarding Farrar
My main dealings were with Laura, who was very helpful. I felt, however, badly let down by Julian Chambers, one of the senior members of the firm.
Nick · 28 October 2020 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
GoogleRating only, no written review.
L · 14 June 2020 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Dear LB,
We are sorry you decided to give us a 1 star review, we would be happy to discuss any issues that have arisen to result in this rating, please email us on lettings@farrar.co.uk or sales@farrar.co.uk and we would be happy to assist.
★★★★★ 5/5
GoogleI recently purchased a property through Farrar and the experience was an excellent one. Thoroughly professional throughout.
Bruce · 14 June 2020 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Many thanks for your review Bruce, we hope you enjoy your new property!
★★★★★ 5/5
GoogleGeorge Jones did a remarkable job in securing a great apartment for my wife and I. Throughout the entire process, he displayed attention to detail, integrity and humour. A real pleasure to work with.
Eskor · 14 June 2020 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Many thanks for your review, we will pass this onto George, all the best in your new home
★★★★★ 5/5
GoogleRating only, no written review.
Renzo · 15 June 2019 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Dear Renzo, we really appreciate your review of our office
★★★★★ 5/5
GoogleRating only, no written review.
Sia · 15 June 2018 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Dear Sia, thanks so much for your review
★★★★★ 5/5
GoogleProfessionals within their field of expertise. Highly recommended if looking for properties in the Fulham / Chelsea area!
BioPest · 15 June 2018 · Farrar and Co London (152 Fulham Road)
Agent replied · 13 June 2024
Thank you very much for your review
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