Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGeorge was absolutely incredible! He was so helpful throughout the whole process and even went back several times to help us measure up. He was also fantastic when dealing with the solicitors and really helped keep everything moving forward. Nothing was ever too much trouble, and his support made the whole experience so much easier. We couldn’t recommend George highly enough, he was the best!
Leonia · 27 September 2026 · Farrar and Co London (152 Fulham Road)
Agent replied · 11 October 2026
Thank you so much, Leonia, for taking the time to leave such a wonderful review. We’re delighted to hear how helpful and supportive George was throughout the process, and that he went above and beyond to help keep everything moving smoothly.
We’ll be sure to pass your kind words on to George, we know he’ll really appreciate them. It’s fantastic to hear that his support helped make the experience easier for you.
Thank you again for your recommendation, and we wish you all the very best for the future!
The Farrar & Co Team
★★★★★ 5/5
GoogleRating only, no written review.
Shenaz · 11 August 2026 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
Google⭐☆☆☆☆
AVOID THIS ESTATE AGENT, EXTREMELY DISAPPOINTING EXPERIENCE
Our experience with Farrar Estate Agents in Chelsea was extremely disappointing, and I would strongly caution anyone considering renting through them.
We dealt with Xara and George, and in our experience, the level of transparency and professionalism was seriously lacking. We were not informed about the substantial noise from planes and the nearby heliport before renting the property. These are not minor details, they can have a significant impact on someone's quality of life and are exactly the sort of issues prospective tenants should be made aware of.
We were also extremely concerned by the apparent lack of knowledge regarding ventilation requirements for the property. When you are dealing with people's homes, you would expect an estate agent to have a reasonable understanding of important property-related requirements or, at the very least, to obtain the correct information rather than leaving tenants to deal with the consequences.
What made the situation even worse was the attitude we encountered when we raised our concerns. We were effectively told that we were not their client because the landlord was their client, and that they would advise the landlord not to offer us an alternative property. This was an incredibly dismissive and hostile way to deal with legitimate concerns.
The whole experience left us feeling that the financial interests of the agency and the landlord were being prioritised over treating tenants fairly and transparently.
In my opinion, this is exactly the kind of experience that prospective tenants should know about before committing to a property. Do your own investigations, ask very specific questions, and do not assume that important issues will necessarily be disclosed to you.
Based on our experience, I would not rent through Farrar Estate Agents and cannot recommend them. The lack of transparency, the dismissive treatment of our concerns, and the attitude we encountered from Xara and George have completely undermined our trust in this agency.
A · 11 August 2026 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleIf there were 100 stars, Farrar would merit them all. I bought and sold a flat in Redcliffe Gardens with Farrar in the early Noughties before Google reviews existed. They were excellent then and I remember Julian taking the time at 7pm to meet my father and reassure him it was a good buy. So what a pleasure to buy with them again in 2026! Their excellence, their honesty, their indepth knowledge of the Chelsea market, their attention to detail, their sense of customer service and their kindness is as high as ever.
Julian is the reverse of the flashy, untrustworthy estate agent of cliché whom sadly aren't just a cliché - as a buyer, you still meet quite a lot. He thinks before he speaks and what he says is completely reliable; he doesn't boast or waffle, he simply delivers, with no fuss. And although some agents say they go the extra mile, all they mean is they talk more. Julian actually does it. When we found black mould on a wall (it was a fixer upper house) once the furniture had been taken away and the buyers' solicitor refused to pay for it to be cleaned, Julian simply stepped in and scrubbed and told me afterwards! Tammy on admin is ultra-efficient and I feel any emergency up to and including an invasion by Putin would not faze her. I recommend Farrar unhesitatingly.
Paloma · 11 July 2026 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
Trustpilotscam company
scam. signed up for a free trial, a random pop-up with no details came on screen afterwards, which i clicked, then all of a sudden i was billed £70, without consent. no information given. the company will scam you. "customer service" are aware of the scam and wont refund you
Kare · 10 May 2026 · Farrar and Co London (317 Fulham Road)
★★★★★ 5/5
TrustpilotVery good I like it sooooo much
Akkial · 15 March 2026 · Farrar and Co London (317 Fulham Road)
★★★★★ 1/5
TrustpilotHorrible!!!!!!!
Horrible!!!!!!!! dont let you cancel your subscription
Sdca`knjdfnjikdw · 16 October 2025 · Farrar and Co London (317 Fulham Road)
★★★★★ 5/5
GoogleFarrar did an excellent job repairing the roof of our building this summer. special thanks to Julian Chambers at Farrar who oversaw the project.
Hanadi · 16 October 2025 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleFantastic experience with Farrar. Very happy to go above and beyond with every step of the process and great at communicating along the way. Couldn’t recommend highly enough.
Clare · 16 October 2025 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleVery quick replies, helpful and understandable employees. Special Thanks to Xara for making the move out process seamless!
Maira · 16 October 2025 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
TrustpilotA2 Dominion is a subsidiary of Fabrica
A2 Dominion is a subsidiary of Fabrica. We are on a development in Walton on Thames with a severe rat infestation and Trinity the managing agent and A2 are taking no notice. Please read on Trustpilot theur reviews.
Laura · 7 August 2025 · Farrar and Co London (317 Fulham Road)
★★★★★ 5/5
TrustpilotThere aren't enough thanks to give to…
There aren't enough thanks to give to Madi, she has made this journey smooth and well-going. Her guidance couldn't be any more appreciated! She has been patient and tranquil with any questions. The Fabrica team had been and remained professional throughout the process. Madi was exceptionally supportive and had been a great sales executive, I can safely confirm Madi is a very on-going and calm lady!
Overall, my experience truly brought peace and euphoric!
Mrs · 27 June 2025 · Farrar and Co London (317 Fulham Road)
★★★★★ 4/5
TrustpilotMadi has been an exceptional and a…
Madi has been an exceptional and a professional sales executive from the get-go! she's been very calm and patient with all our queries with the purchase, and explained every details of it with ease. The entire team of Fabrica has been exceptional and professional during the whole process many thanks.
Lyndon · 23 April 2025 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Lyndon
We're thrilled to hear you've had such a positive experience buying with FABRICA, and Madi in particular. Thank you for your feedback.
Kind regards,
The FABRICA team
★★★★★ 1/5
Trustpilot"Fabrica" just a name they use to…
"Fabrica" just a name they use to disguise themselves as a social housing provider, everything seems great through the purchasing phase but the workmanship quality is poor my home is now 8 years old in this time we've encountered significant damage due to poor workmanship at point of installation.
You get no service from Fabrica and as a freehold owner are shoehorned into their leaseholder dept, not only that we were forced to share communal spaces with their tenants which isn't pleasant when you try to have issues resolved they fall into a black hole never to be seen or heard from again.
I wish I had used a major property developer to buy my home and not the masked social landlord.
SONIA · 31 March 2025 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Sonia
We're sorry to hear that you are disappointed with the service provided. We appreciate your feedback, and are dedicated to making improvements as a business and can only do this by receiving feedback from our valued customers.
Kind regards
The FABRICA team
★★★★★ 5/5
TrustpilotI had such a wonderful experience…
I had such a wonderful experience during my purchase, and I truly appreciated the warmth of the team. Madi was exceptionally supportive, guiding me through the entire process with patience and professionalism. Even though I had a lot of questions, she remained calm and understanding, which made all the difference. I’m really grateful to have chosen Fabrica. Thank you for making this experience so positive! Cheers!
Parul · 28 March 2025 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Parul
Thank you for your positive feedback. We're so glad you had such a great experience and the Madi in particular was able to help you.
Kind regards
The FABRICA team
★★★★★ 5/5
TrustpilotFabrica and Madi makes buying a property, a very easy experience..
Madi has been very kind and helpful throughout our experience of buying a shared ownership property. With her expertise, she made our journey a very valuable and easygoing . Thank you all and especially Madi for all her support to us.
Maria · 27 March 2025 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Maria
Thank you for your positive feedback. We're thrilled to hear that Madi provided such great customer service and helped make your home purchase easier.
Kind regards
The FABRICA team
★★★★★ 5/5
GoogleRebecca stuck with me in my 1 month search even though I had very specific requirements for my next flat. She understood them well, and only forwarded properties that matched my criteria, which is contrary to other agents I worked with, who just dumped listings on me hoping I’d like something far from what I wanted (waste of time). Rebecca was also professional and emphatic - I never felt pushed unlike my other experience. It’s been two months in my new flat and loving every moment of it - thanks Rebecca!
Jefferson
High-5 · 12 March 2025 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleAbsolutely great experience with renting our flat from George and the team. We had a really bad experience prior to meeting George when the previous flat we were supposed to move in a couple of days fell through. The team came to the rescue and they were all proactive and super helpful. We really appreciated the fact that they were updating us on the process without us having to beg for an update and they made us feel taken care of at an extremely stressful time for us as we would have potentially been homeless otherwise! Thank you, team. I hope property management is as exceptional as the team we have dealt with so far.
Vivien · 25 February 2025 · Farrar and Co London (152 Fulham Road)
★★★★★ 1/5
TrustpilotTerrible workmanship even worse inspection
Discovered my extractor fan is going up 6ft in the loft. The contractor put a plastic pipe and taped some loft insulation around it (badly). No condensation trap, nothing. Did not bother with ready made double insulated hose that is readily available. If this was inspected whoever passed it should be ashamed.
Ian · 6 February 2025 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Ian
Thank you for your feedback, we’re sorry to hear that you’re unhappy with this element of your home. We aim for the highest standards in all of our homes and value all feedback as it helps us to improve.
Kind regards,
The FABRICA team
★★★★★ 4/5
TrustpilotExcellent customer service
I was not looking at buying shared ownership apartment and definitely not in Hounslow, but looking at option of duplex in the town centre caught my eyes. On the day of viewing Madi was our sales representative. She went extra mile and was very helpful She exceeded our expectations with excellent customer service. We were shown multiple apartments to select from and detailed information about facilities.
Naved · 20 December 2024 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Naved,
Thank you for your positive feedback. We're thrilled to hear that Madi provided such great customer service and you were given all of the information you needed.
Kind regards,
The FABRICA team
★★★★★ 5/5
GoogleWe had an amazing experience with Farrar and I am happy to recommend them if you are looking for a flat in SW10. Rebecca is an exceptional professional who guided us through the process.
Viktor · 15 December 2024 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
GoogleI recently rented a property through Farrar, and can't recommend the team highly enough. A particular note of gratitude to George Jones for his support, professionalism and open communication throughout, ensuring an extremely smooth process from start to finish.
Emily · 15 December 2024 · Farrar and Co London (152 Fulham Road)
★★★★★ 5/5
TrustpilotA Nice Place to Call Home
This development perfectly blends modern living with a sense of community.
The apartments are sleek and stylish, with high-quality finishes. On-site features ensure residents feel safe and well-protected at all times.
Hanwell is a charming area, offering a vibrant yet peaceful atmosphere, with excellent transport links, plenty of green spaces, cafes, and local amenities.
Overall, Hanwell Square is a fantastic place to live, combining modern comfort, security, and a wonderful community vibe. Highly recommended for anyone seeking a high-quality home in a lovely part of London.
Iryna · 29 November 2024 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Iryna,
Thank you for sharing your positive experience. We're delighted you're happy with the apartment features and facilities, as well as the local area.
Kind regards,
The FABRICA team
★★★★★ 5/5
TrustpilotFabrica is a great company to work…
Fabrica is a great company to work with. The team is really progessional, knowledgable but also really friendly and supportive, iI strongly recommend them.
Heidi · 28 November 2024 · Farrar and Co London (317 Fulham Road)
Agent replied · 2 June 2026
Hi Heidi,
Thank you for your review. We're so pleased that you were happy with the service we provided in your home buying journey.
Kind regards,
The FABRICA team
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