Trusted Agent profile
★★★★★
71 reviews across 2 offices and 2 platforms
Farrar and Co has two offices, all in London. Together they have 71 reviews on two platforms, rated 4.1 out of 5 overall.
46
Reviews on Google
All 2 offices
25
Reviews on Trustpilot
All 2 offices
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Farrar and Co's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat experience
The whole process was smooth right from the beginning. From the moment we stepped in to have a look at the property till the time we got the possession. the process was quick.
Hi, Thank you for your positive feedback. We're glad you had a great experience buying your home with us. Kind regards, The FABRICA team
5/5
TrustpilotSpectacular Customer Service
Right from the start we had amazing service for two particular members of Fabrica (Tymour Srouji and Ian Beckett). They were enormously helpful in helping us to decide on which property to buy. Throughout the whole process they were fantastic right up to when we completed. So professional, available, friendly and helpful. We now see them as really good friends.
Hi Paul, Thanks for sharing your positive experience. We're delighted you're so happy with the service provided by Tymour and Ian, and that they helped you throughout the buying process. Kind regards, The FABRICA team
5/5
TrustpilotGreat process from start to finish
Great process from start to finish, the marketing team were really lovely and helped me thought out the purchasing process any little question I had about as answered promptly and quickly.
Hi Isbah, Thank you for your feedback. We're thrilled you're so happy with support we provided during your home buying process. Kind regards, The FABRICA team
5/5
GoogleThank you to the Lettings team for their help and assistance over a number of years and several tenancies. As a landlord it is important to always feel supported. The team are efficient and very easy to deal with. Big thanks to Simona, George, and Chiara.
5/5
TrustpilotA great experience.
My personal experience with Fabrica has been very pleasant. Being in the industry I had an idea of what to expect, but buying a new home for the very first time is something I will never forget. They made the whole process very smooth and straight forward. I was kept in the loop every step of the way, and when I collected my keys, I wasn't just shown around my flat and how to operate things, but I was also walked around the whole development, which was great because I had forgotten some things I was shown when I had the initial viewing. I have lived here for almost a year now, and any issues I've had have been dealt with quite quickly. Overall, this has been a really nice experience.
Dear Ty, Thank you for your positive feedback. We're glad the process went smoothly for you and you're happy with your new home. Kind regards, The FABRICA team
5/5
GoogleWhile we didn’t end up signing on for a rental with Farrar, Rebecca was the most helpful agent a had been communicating with during my house search. Thanks for giving us an awesome experience Rebecca!
5/5
GoogleI have rented and sold my property in SW10 through the Farrar and Co. Both teams were extremely professional, efficient and friendly. Archie Jones managed my sale in a very difficult time for sellers and kudos to him for not giving up and I am grateful for his hard and smart work in the final negotiations and thank you for the solicitor recommendation too! You are a star!
5/5
GoogleRating only, no written review.
5/5
GoogleRecently moved into our apartment and Xara Fisher and the team were incredibly helpful with the viewings as well as getting the tenancy agreement in place with very little difficulty. I would strongly recommend Xara and the Farrar team when searching for rentals.
5/5
GoogleI have worked with Farrar & Co te let my Chelsea flat. Chiara, Lettings Director who has been most supportive. I had a very positive experience and I highly recommend.
5/5
GoogleWe recently rented an apartment through Christian Horner at Farrar & Co. Viewings were easy, they were very helpful with getting the contract and tenancy agreement sorted and we were able to move in within in a week of having our rent offer accepted. Great all round service.
5/5
GoogleI worked with Christian Horner when I was trying to find a flat in London from the US. Christian made the process easy and he helped me understand all the paperwork and the steps I need to take to make sure everything went smoothly. He was …
5/5
GoogleThank you to the FARRAR team and especially to Christian Horner, for the constant support, transparency and open communication during my flat search. Thanks to Christian, the process of getting my flat went very smoothly - he was easy to …
Thank you for your review! We are pleased Christian was able to help
5/5
GoogleOne of the real estate agent, Xara who works at Farrar lettings have been absolutely amazing. She managed to find us a lovely flat in such a short time and was very helpful. She also communicated with us to make sure everything was ok. And …
Thank you for your review and we are really happy we were able to help, we will pass your message onto Xara
5/5
GoogleOutstanding (!!) customer service has been provided by Farrar. As a landlord the support of a good agent is absolutely essential. Chiara Thomas, with the support of other team members, went way, way, beyond the call of duty in helping me …
Thank you so much for your review, we are happy we were able to help
5/5
GoogleA Big Thanks to the Farrar team, with a special shout-out to George Henderson for his support, transparency, and open communication during my recent home-buying experience. In particular, his dedication and assistance played a pivotal role …
Thanks so much for your review Edoardo, we will pass it onto George. Congratulations and enjoy the flat!
1/5
TrustpilotFabrica are A2 Dominion…look at their reviews
Don’t buy anything from Fabrica…they are A2Dominion masquerading as a new company. Look up the reviews of A2 Dominion and you will see just how awful they are. If you buy a property from them, you will have a lifetime of disappointment. They ignore leaks, sell apartments as “luxury” with a concierge and once the properties are sold get rid of the concierge, they rarely reply to emails and treat all leaseholders like the social housing tenants. If you go and see one of their homes take off the kick boards in the kitchen or bath panel and you will see a handy place where their builders dump their sealant tubes and other builders rubbish.
Dear Jan, Thank you for your feedback, we're sorry to hear that you're disappointed with the service provided. We strive for the highest standards at all of our developments and value honest feedback as it enables us to improve. Kind regards, The FABRICA team
5/5
GoogleHighly recommend this agency. They were always straight forward and clear about all details. Everything is very transparent. All the paperwork they send is very clear and easy to understand. Not a confusing agency at all! The agent Christian were amazing. Very professional, efficient. Also Simona was very nice to deal with, she was very kind
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional and reliable team. George and Chiara managed to remarket a flat at the right terms, achieving a back-to-back tenancy. Highly recommended!
5/5
GoogleGeorge and the Team at Farrars have been outstanding. They are excellent - they listen to all your requirements and go out of their way to help you find the right property and get settled in. I highly recommend them. Rebecca
1/5
TrustpilotFabrica is really A2Dominion
Fabrica is really A2Dominion, a company who sell cheap badly made properties and when things go wrong they are determined to bear no responsibility and want to off load the cost of repairs to leaseholders. Check out reviews for A2Dominion of which Fabrica is the same company. We are part of class action law suit against them.
1/5
TrustpilotDo not trust this company
Do not trust this company. They build poor quality houses and don’t come and fix their snags/defects and con you. We have been here for only a month. They have left us with lots of problems which they won’t fix after spending a lot of money with them. We are devastated by it all. Been left with chunks out of the floor, cracked sinks, black marks over wall, scratches and scuffed kitchen, handprints from builder, defected tiles, grout missing and the list goes on. The quality of the house is shocking and just disgusting and then send in their team who end up causing more problems. Absolutely avoid at all costs!!!!
Dear Dominique, We apologise for the issues you have faced post-move in. We are committed to swiftly resolving snags and are actively taking steps to improve our customer service for better responsiveness. Kind regards, The FABRICA team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (152 Fulham Road) has the most, with 47 reviews rated 4.7 out of 5, followed by London (317 Fulham Road) with 24.
The two Farrar and Co offices, by town:
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