1/5
GoogleRating only, no written review.
Trusted Agent profile
Equity estate agents in Enfield
★★★★★
1,070 reviews across 2 offices and 3 platforms
Equity has two offices, all in Enfield. Together they have 1,070 reviews on three platforms, rated 4.1 out of 5 overall.
409
Reviews on Google
All 2 offices
29
Reviews on Facebook
All 2 offices
632
Reviews on Trustpilot
All 2 offices
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Our offices
Equity's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 409 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleIt was a Nice experience with entire team, especially Saby.The team helped and supported through out the journey.
5/5
GoogleI like to thank the entire team. Equity Number 1 for sure around Enfield for their excellent service. Very nice helpful staff who’s always updated me. It was very smooth journey to rent a property with them. I would definitely recommend others for their excellent services. Thank you Joe, Saby And many others
5/5
GoogleThank you so much saby for helping me to find a property to rent, I appreciate all the things you have done I recommend this agency
5/5
GoogleRating only, no written review.
5/5
GoogleId like to thank Naz, John, saby and Lukas for all the help. Overall they have a great team and make sure they prioritise your needs.
1/5
GoogleVery rude staff probably they given themselves them stars stay away ftom Them
Agent replied · 23 October 2024
We are sorry that you have felt the need to leave this review. Please kindly note that reviews should only be left by genuine customers. You were asked not to park in our private car park, which was blocking our fire exit, whilst you carried out your shopping in the supermarket next door. There are numerous signs making people aware that the car park is for customer use only and you were not happy at being asked to move your car. We have reported this to Google as this is not a genuine review.
1/5
GoogleI am updating this review on 21.07.2024, as I have more to tell. My experience with Equity Enfield Highway has been nothing short of a nightmare. Let me lay it out for you. Back in 2021, I discovered that one of their tenants was fraudulently claiming benefits while residing in Nigeria. Despite being aware of this, Equity did little to address the situation. I was left to foot the bill for solicitor fees and court fees to evict the tenant, as their staff displayed a shocking lack of legal knowledge on tenant eviction procedures. After much struggle and personal effort, I managed to evict the tenants on my own. Throughout this ordeal, the staff at Equity were not only unhelpful but downright rude. My complaints regarding race and prejudice were brushed off without any meaningful investigation. Finally, on 14 February 2024, I obtained a CCJ against all three tenants who had been living in the house. However, this victory came at a considerable cost - a conservative estimate of £5,087.11, and that's not even including solicitor fees and legal expenses which will now be pursued. I endured over three years of sheer hell dealing with Equity. Their incompetence, lack of empathy, and disregard for their clients' concerns are utterly appalling. I refuse to let their estate agents escape accountability. Consider this review a warning - steer clear of Equity unless you're prepared for a world of frustration and disappointment. I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal.NegativeProfessionalism, Value
5/5
GoogleGreat estate and letting agents. Been using Equity for years and they are very professional indeed. Would highly recommend
5/5
GoogleThe lettings team at Equity, in particular Stanley, were very professional at all times and very patient and understanding of my needs and went the extra mile to get me into the property so I am really pleased and grateful for all the effort and patience that was demonstrated.
5/5
GoogleI had a very good experience with them. They did exactly what they said they would and always kept me updated with progress. Kyrie was very supportive throughout the sale. This is on behalf of Josephine Erokwu.
5/5
GoogleSaby and Stanley did an amazing job helping me find suitable tenants and a smooth completion in letting my property. Thanks again guys
5/5
GoogleI would like to say a big big big big thank you to Lucas, Saby and naz for your help and patience. Thank you for helping me find a property. At equity, all staffs and very well mannered, polite and efficient in what they do.
5/5
GoogleWe have dealt with a few people within Equity over the last couple of months who have gone the extra mile to assist us. Androulla who has been tirelessly assisting with tenant issues unrelated to Equity or their management of the property. Mark who supported us from the first contact call with sound advice. Saby who conducted thorough background checks with the new tenants and finalising the tenancy agreement in the most efficient way. Kyri for assisting with the licencing side of things. Thank you all for your professionalism and support. We are looking forward to a long business relationship with your company and highly recommend you to anyone who is currently a landlord new or experienced.
5/5
GoogleOutstanding service from Jamie, I urge all to seek him out and deal with him directly. My wife and I were in a stressful hunt for our first property, and boy do we wish we had dealt with this firm at first. After countless dangling of carrot sticks from other agents.. being tossed into mortgage races.. bids and poor communication from other agents, this firm and particularly Jamie made it a dream come true for us. From last minute viewings to being readily available to answer calls and advice Jamie was a pleasure to deal with. He took away the stigma of 'not trusting agents' right away and even after securing a property was readily available for advice. A credit to Equity estate agents on hertford road, please please pass on my many thanks!!
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly staff, always there to help when needed, worked very fast to help me. Couldn’t recommend enough
5/5
GoogleI have been with Equity since 2019 .They are very reliable the staff there are brilliant,kind and they act fast when ever you call on them . I will recommend them always .
1/5
GoogleNot pleased with their service. Dealt with a staff member named Jamie Szumski and he came across very judgemental and rude from the get go and extremely unhelpful. Highly recommend that this place train their staff on tact and etiquette, because current levels is below standard.
5/5
GoogleFantastic experience with equity from start to finish, communication was great and would highly recommended, Darren in particular was brilliant throughout the process and always keeping us updated, an absolute asset to the company! Helen also was fantastic and very professional and helpful throughout the sale, thank you equity.
5/5
GoogleI had an exceptional experience working with Saby , Lucas abd Stanley. From start to finish, they demonstrated unparalleled professionalism and expertise. Their attention to detail, responsiveness, and dedication to achieving the best possible outcome truly set them apart. I highly recommend Equity to anyone in need of top-notch real estate services. Thank you for your outstanding work! Much-Appreciated Sohail Mia
5/5
GoogleHaving experienced Equity as a sales agent, I had no hesitation in contacting them to deal with a letting on my behalf, I knew I made the right choice as soon as I met Mark the manager of the Lettings department. When the real work of letting my property out they assisted me through the whole project, trust me as a new landlord this can be quite daunting and confusing. I was handed over to Sabi who was an absolute dream to work with who communicated with me and kept me informed of all aspects, they found the tenant, carried out all relevant checks. I really could not fault them. I would highly recommend to any new landlord to go with Equity as they are really easy to deal with, highly knowledgeable and professional, I could say so much more about Equity, Mark and Sabi but I think anyone reading this will get the idea. Thank you Equity, Mark, Sabi and the rest of the team.
5/5
GoogleEveryone in the staff was very lovely, especially Saby who helped me throughout the process. Very happy with them and would always recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Equity
Which Equity office has the most reviews?
Hertford Road has the most, with 558 reviews rated 3.4 out of 5, followed by Estate Agents with 522.
Where are the Equity offices?
The two Equity offices, by town:
- Estate Agents: 64 Church Street, Enfield, EN2 6AX
- Hertford Road: 213-217 Hertford Road, Enfield, EN3 5JH, EN3 5JH
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