5/5
Amazing costumer service
Amazing costumer service. Helped me move in less than one week. Would prefer to work with equity all the way. Great and friendly customers.
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1,081 reviews across 2 offices and 3 platforms
Equity has two offices, all in Enfield. Together they have 1,081 reviews on three platforms, rated 4.0 out of 5 overall.
409
Reviews on Google
All 2 offices
29
Reviews on Facebook
All 2 offices
643
Reviews on Trustpilot
All 2 offices
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Equity's two offices, most reviewed first. Each has its own page.
Equity and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Amazing costumer service
Amazing costumer service. Helped me move in less than one week. Would prefer to work with equity all the way. Great and friendly customers.
5/5
I give Equity 5stars due too the levelβ¦
I give Equity 5stars due too the level of communication and Excellent service I received with them and still receive from them I have been with Equity estate agents for over 2years now and always a brilliant service..
5/5
Top quality service by Equity onceβ¦
Top quality service by Equity once again! Thanks Naz and the property management team...
5/5
Excellent Service
Excellent service from Equity, even in this time of COVID. Thank you
5/5
Fantastic service
Fantastic service! Kevin, Paris and the rest of the property management team have provided a great service...despite the challenges faced by COVID! Thanks guys!
5/5
Excellent experience
I found the staff to be really professional and very helpful. Would thoroughly recommend them π
1/5
Equity rent collection team will financially cripple me
I have been in the letting market since April 2007, which seems like a very long time ago. In that time I have never lost any money from non paying tenants. In the last one year I have had two houses being let out by Equity. Equity letting teams are hard working, tenacious and dogged, however the same cannot be said about the finance department. I had to serve section 21A notice on my tenant and in essence I could lose thousands of money by the time the tenant actually leaves the house. The tenant is already many months behind in the rent and Equity did not have the foresight to see about future predicaments. Now the shenanigan will continue for another six months and this debacle will financially cripple me.
5/5
Outstanding service from start to finish
I could not be happier with the service I received from Equity. I used Equity twice over the past 8 years for buying a property and for selling it. Both times they were amazing to deal with. Matthew was very professional and friendly, he did the property valuation, placed the property the market and found the buyer after a single viewing!!! Helen, my point of contact, was very professional, helpful, friendly and absolutely amazing from start to finish. I was involved in a very complicated chain as I was selling and buying, but Helen made this process as easy as possible. She was always prompt in responding. I asked her a million and one questions throughout and she patiently answered to every single of them. Thank you for all your assistance Helen! x Equity has provided a great advice and support as well as introduced me to a fantastic solicitor. I would highly recommend Equity to all thinking of buying, selling or renting.
5/5
5 Star Service
We have recently completed on a purchase of a property through Equity and from the initial property enquiry to completion we can not fault their service. Our first contact was with the lovely Aaliyah who dealt with booking in the viewing of the house we wanted to buy and then the offer being put forward to the vendor. Equityβs policy is they will only put an offer forward once buyers can produce I.D, proof of mortgage and that they also have proof of deposit. This obviously eliminates any time wasters.As you can imagine this is quite a nerve wracking stage to see if your offer has been accepted and Aaliyah was a true professional and was in contact with us whenever she had the smallest update and would always call us back when she said she would. Once our offer was accepted we were kept in the loop at all times during the conveyancing process by Darren at Equity. Due to our solicitors weak communication and at times being very difficult! If it wasnβt for Darrenβs intervention and updates from the vendors solicitors side we would probably still be waiting for a completion date or even worse the vendor wouldβve placed the property back on the market. We have another property that we hope to rent out and find the right tenants for so we will definitely be in touch with Equity again to see if their lettings department can help us. Thank you again Equity for helping us purchase our dream home!
5/5
A great service from start to finish
My husband and I have used Equity twice over the past 10 years for 2 moves. Both times they were excellent to deal with. They have provided great advice and support throughout the entire process as well as introduced us to a fantastic solicitor. I would highly recommend Equity.
5/5
extremely professional
Equity were extremely professional and managed the sale of our property to a high standard. We are very grateful that the experience was relatively stress-free.Many thanks to the team, we are now happy in our new home.
5/5
Great experience with Equity and Darrenβ¦
Great experience with Equity and Darren in particular. We all know that buying or selling a property is a stressful process but not with Equity.Darren was amazing from the beginning until the end. Very professional and although we had some problems with our solicitors,he was chasing them and updating us on every step of the way.Again,I want to thank Darren and all the Hertford branch for the great work.
5/5
Thank you to everyone at Equity
Thank you to everyone at Equity. They worked relentlessly at a difficult time in order to secure a sale for me. From that moment on, Darren was on top of every step, making sure that everything was moving forward according to plan. If I could give you 10 stars, I would! Thank you to you all!
5/5
Our experience with equity has beenβ¦
Our experience with equity has been amazing. We would highly recommend them to anyone. From start to finish of the process, the professional and kind people at equity have made everything as easy as possible. Darren in particular, is great, with lots of knowledge and patience. He went beyond the perimeter of his role to help us and his expert advice and consistent understanding made all the different. We will certainly use Equity in the future, thanks to their great service.
5/5
Equity was just great ππ»ππ»ππ»
Equity was just great ππ»ππ»ππ». I have just moved in to my new home and they managed the process beautifully. I want to thank Matt and Darren for their hard work and all those who helped contribute to my move.
5/5
We have been very pleased with the teamβ¦
We have been very pleased with the team at Equity in finding a buyer for our house. We had several very promising people viewing our house and I felt it was only a matter of time before we had a buyer. If anything the follow-up work by Darren to ensure the purchase progressed to exchange was even more impressive. It was very reassuring to know that he was shepherding our sale to a successful conclusion and I found him very responsive. Overall I have no regrets using Equity for our house sale.
5/5
we had the best service all the wayβ¦
we had the best service all the way from start of the sale of our house to the end ,we had friendly ,honest ,profetional advice all the way specialy Daren in Enfield office,we recommend equity estate agent .
5/5
Excellent service
We were really impressed with the professionalism of the team at Equity. The Manager ensures that our house sale went through as quickly and smoothly as possible during a very difficult time with the pandemic. Nothing was ever to much, someone was always at the end of the phone whether verbally or by text. A great, friendly team.
5/5
The Best Agents in Enfield!!!
Darren and Matthew at Equity were quite simply an absolute pleasure to deal with! Matthew found us our new home and worked hard to secure the deal... and Darren went above and beyond to ensure everything went through smoothly... from chasing solicitors to keeping me informed at all times, nothing was too much trouble. Overall, Equity are a personable and professional agent whom I wouldn't hesitate to use again or recommend! Thank you Matthew and Darren for all of your support!!!
5/5
Very good service and support fromβ¦
A very good service and support from Equity. They kept me up dated on every stage of my sale. From the initial step of asking them to market my property to viewings and eventual sale they were excellent. Good photos of property plus value of service was very good.
5/5
Fantastic service and highly recommended.
Equity were fantastic especially Darren who worked very hard to ensure our sale went through and kept me updated from start to finish. Highly recommended.
5/5
Darren at Equity Hertford Road wasβ¦
Darren at Equity Hertford Road was quick on the mark to place our property on the market. The marketing pictures taken by Darren were amazing indeed. Within a few days of the property going live on the market, there were multiple views almost on a daily basis. Within a record four weeks, there was an offer on the table. Darren at Equity was outstanding in supporting us with our dealings between the solicitors at either end and more than often went over and beyond any means to assist with queries that were outside of his area of responsibility. We found the service provided by Equity very professional from start to finish. We strongly recommend Equity particularly the branch on Hertford Road in Enfield as a dependable and professional property sales team.
5/5
Equity managed to sell the house withinβ¦
Equity managed to sell the house within days of having it on the books.. Helen was outstanding with the after service, we looked forward to our weekly catch-ups! ...fully professional service from start to finish...
5/5
The team at Equity were great.........
The team at Equity were great to the first time they walked into the house to take pictures to working with us to ensure all of our needs were met. The no nonsense approach and being completely transparent about our asking price was extremely professional and they were great.Putting the house on the market and within a week selling it was amazing. They were alway there when needed. Working with Darren and the team was great joy and recommend them highly.
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Hertford Road has the most, with 568 reviews rated 3.4 out of 5, followed by Estate Agents with 523.
The two Equity offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, London.