5/5
very good customer service
Trusted Agent profile
★★★★★
1,080 reviews across 2 offices and 3 platforms
Equity has two offices, all in Enfield. Together they have 1,080 reviews on three platforms, rated 4.0 out of 5 overall.
409
Reviews on Google
All 2 offices
29
Reviews on Facebook
All 2 offices
642
Reviews on Trustpilot
All 2 offices
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Equity's two offices, most reviewed first. Each has its own page.
Equity and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 409 reviews on Google only. Show every review
5/5
very good customer service
5/5
Very efficient and professional in there work
5/5
A professional experience from the start. Made a very difficult time for our family much easier. Thank you.
1/5
Not once they tried to call me back. Call them for several different properties and all I got "we will call you back"...
5/5
very helpful and professional, they keep you updated throughout the process, a big thank you to Darren
5/5
Gina was very helpful and prompt at getting back to you. Always very professional at Equity.
5/5
Darren & Helen the staff at EQUITY extremely helpful to me in the sale of my property. Thank you EQUITY for making my experience easier Terry MR T M Herbert
5/5
I am very pleased with the customer service, all the staff is very professional and friendly. Especially I can say big thank you to Gina for her help during all the way to find and to rent a house. Thank you!
5/5
Billy Hobbs has been amazing during our current process of purchasing a property. He's not only been flexible but has gone above and beyond the call of duty, he's someone you can rely on and I can't recommend him enough!PositiveResponsiveness, Professionalism
5/5
Been using Equity Estate Agents to manage my rental properties for years. Paris and his team give excellent service. Would highly recommend them.
5/5
Since my original tenant decided to leave Equity have been exemplary with their service and in finding me a new tenant. In particular their agent Gina, who managed my account and kept me informed along the entire process!!!PositiveResponsiveness, Quality, Professionalism
5/5
Wonderful agents, agent Gina was very helpful and supportive, everything went really quick. I would highly recommend this company for everyone who wants to rent or sell property. Thank you for making us super happy!PositiveResponsiveness, Quality, Professionalism
1/5
I had a viewing arranged for today on a 2 bed flat on Brimsdown Avenue EN3. As expected the agent called me in the morning to confirm my attendance to which I confirm I will still be. I arrived at the viewing 5 minutes early but the agent wasn’t there. 10 minutes later I got frustrated and called the office but like always no one picked up. I then left because I refuse to deal with such utterly unprofessional agents. It’s their duty to at least let you know if they’re running late.
5/5
I am very happy that i have choosen equity. They are very helpful kind and friendly. Especially Gina was so friendly helpful and i made the right decision of choosing equity as a tenant iam very pleased of the service i have received. Truthfully i reccomend 5 star
5/5
Used these guys to let 3 of our new built properties. I was very surprised with how quickly they managed to secure professional tenants for us at full asking price. I was particularly impressed with the level of service provided throughout the process and look forward to continue using their services. Definitely recommend them.PositiveResponsiveness, Professionalism
5/5
Very smooth move in, everything was better than what I was expecting and I'm having a great time in my new home. I found the flat exactly as it is posted in the marketplace and all the information written in the post is matching.I'm very satisfied with the quality of it. Really great customer service. The agents reply very quickly, very friendly and efficient. Thank you, Equity agency!PositiveResponsiveness, Quality, Professionalism
5/5
I have found Equity Estates provide an excellent service including advice and regular updates. They are also more than helpful and always polite. I have found them a pleasure to do business with and would not hesitate to do all future business whether for Lettings or Sales transactions
3/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
I have been calling them for several different properties ,they take your details and never call you back. I am suprised with the 5 star reviews as they not professionals at all.
5/5
With the help of Pablo, Josh and Kyrie I successfully sold my flat. Would recommend the services of Equity Estate Agents!PositiveResponsiveness, Quality, Professionalism, Value
1/5
If it was possible to give this place no stars i would. There was a property i wanted to rent they booked a viewing and sent me there. None of the staff from the agency showed up the current tenants greeted me. They just took my details and never called back and i can give a name to her name is gina. Shes a very rude person she allways has a rude attitude towards people. I do recommend of staying away
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hertford Road has the most, with 567 reviews rated 3.4 out of 5, followed by Estate Agents with 523.
The two Equity offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, London.