5/5
GoogleA good service and you felt like a customer that was valued.
Agent replied · 13 June 2024
Thanks Andrew for your feedback, we very much appreciate it. Every client is important to us.
Trusted Agent profile
Ensum Brown estate agents in Royston and Ware
★★★★★
364 reviews across 2 offices and 2 platforms
Ensum Brown has two offices, in Royston and Ware. Together they have 364 reviews on two platforms, rated 4.9 out of 5 overall.
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Our offices
Ensum Brown's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 354 reviews on Google only. Show every review
Google5/5
GoogleVery high level of professionalism, maintained excellent communication through difficult times during the lockdown, highly recommended!
Agent replied · 13 June 2024
Thanks Sam, it was an unprecedented period, glad we could keep up the levels of communication we always strive to.
4/5
GoogleThe Agent was very knowledgeable and helpful throughout the buying process and I highly recommend them to anyone looking to buy or sell a property.
Agent replied · 13 June 2024
Thanks Dan for your comments, glad we could assist.
5/5
GoogleHighly recommended, Fraser in particular has been very helpful throughout the process. He has continuously updated me and is very quick to respond with any questions or queries.
Agent replied · 13 June 2024
Thanks Rocky, we pride ourselves on communication, so this is great feedback!
5/5
GoogleGood Company To Deal with, they were helpful and informative the whole process through. Brought a house through these guys and found Neil and Fiona very helpful. Very good with communication. Made the process a lot easier than expected.
5/5
GoogleI am in the process of selling my house with Ensum Brown , and although I have yet to complete the purchase , so far they have been extremely helpful, professional and their communication has been first class . I would recommend their services to others .
Agent replied · 13 June 2024
Thanks Hayley for the fantastic feedback! We look forward to completing for you very soon!
5/5
GoogleI would highly recommend Ensum Brown. Everyone we have dealt with has been great. Fraser in particular has been extremely helpful though-out the whole process, keeping us continuously updated and providing feedback after every viewing. He also went above and beyond in helping us negotiate our onward purchase.
Agent replied · 13 June 2024
Thanks so much Imogen for your comments. We aim to provide this level of service every time so glad this has been your experience.
5/5
GoogleI couldn’t recommend Ensum Brown strongly enough, our two main points of contact, Fraser and Neil have supported us throughout the sale of our house. The constant support and guidance given by both of them has been invaluable. Selling and buying a house is considered one of the most stressful points of your life, having Neil and Fraser by our side has made it all so much easier.
Agent replied · 13 June 2024
Thanks so much for your comments Barnaby, it's been a pleasure representing you and your family!
5/5
GoogleWe can’t thank Alex Clement and all the amazing term at Ensum Brown enough for getting us though selling our house. Alex especially helped us though every stage keeping us informed all the way, always ringing back when he said he would and staying positive when we wanted to give up. We can’t recommend Ensum Brown enough, thank you. Pasquale and Tina Marro
Agent replied · 13 June 2024
Thanks Tina for such a fantastic review, we’re certainly glad Alex is one of the team!
5/5
GoogleFantastic estate agents! Could not recommend highly enough. Neil, Steve and the whole team have made selling our house and purchasing a new property a smooth and stress free process. Helpful, professional and personal- the experience means I would recommend ensum brown to anyone selling their house. Recommendations of an open house event made viewings manageable. The professional photos on our property details made such a difference and Neil's sales approach helped us achieve a great price for our property. Steve showed his dedication and years of experience through achieving our move. Thanks to you all!
Agent replied · 13 June 2024
Thanks Tina, we’re delighted that we could make the move happen for your family. Wishing you a very happy future in your new, stunning, home!
3/5
GoogleLocal estate agents with surprisingly good telephone manner.🦜 …
5/5
GoogleWe have been really pleased by the way our house sale has been handled. Neil Wise has taken us through the selling process with great professionalism, understanding our requirements from day one and keeping us fully updated on progress. The sale has gone through very smoothly thanks to Neil and the team at Ensum Brown. They come highly recommended!
Agent replied · 13 June 2024
Many thanks Yvonne, it was a pleasure helping you and your family!
5/5
GoogleRating only, no written review.
5/5
GoogleSelling a house made simple! Lovely, down to earth and honest estate agents. No sales spiel, just people who genuinely want to ensure a smooth experience for all involved. Of all the valuations we had from various agents, Mark was by far the most friendly and genuine which made it easy to choose our agent. Unfortunately we had a rather poor solicitor but thankfully Kevin in the sales progression team was able to liaise between all parties and keep the ball rolling, whilst keeping us updated regularly. Overall, friendly team, regular updates, never had to chase them for anything, and a smooth sale/move. Thank you Ensum Brown!
5/5
GoogleProfessional service and expert advice. The staff know the area inside out. We had help at every step as we relocated. Invaluable.
5/5
GoogleHad a great experience selling my home. Always kept me updated with the situation and were ready with useful advice and guidance.
5/5
GoogleWe worked with Ensum Brown when we purchased and sold the same house eight years later. They are very professional, excellent communicators and an absolute pleasure to work with.
5/5
GoogleHaving dealt with many estate agents over the past few months, I can honestly say that Ensum Brown were without a doubt the most helpful and professional one of them all. When the time comes to move again I would not consider selling through anyone else. First class service all round. Thankyou.
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Questions about Ensum Brown
Which Ensum Brown office has the most reviews?
Royston has the most, with 287 reviews rated 4.9 out of 5, followed by Ware with 77.
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