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5/5
GoogleEnsum Brown have been amazing. Neil sold our flat in Royston in one day for over the asking price. They kept in contact with us throughout the whole process. Debi was fantastic at getting the sale/purchase over the line, especially on the day of exchange. We used the complimentary van to help with our move which was perfect. We'd like to say a huge thank you to everyone at Ensum Brown Royston for your hard work.
Sarah Β· 14 June 2022 Β· Ensum Brown Royston
Agent replied Β· 13 June 2024
Thank you Sarah for the great review, it was a pleasure to help and glad you made good use of our courtesy van! all the best in your new home,
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5/5
GoogleBy far the best agent I have worked with in nearly 40 years! From outset to completion of sale I cannot recommend this agency enough. Fraser, Neil and Erin worked professionally and swiftly which enabled a very quick sale and at each point we were kept up to date with viewings and offers put forward to us. Sarah Leach (sales progress) deserves a special mention and huge thank you! She worked with great professionalism throughout the progression of our sale. Always on the end of the telephone with updates. She handled the whole process brilliantly whilst always being calm and offering soothing words! She was instrumental in the painless, swift journey to exchange and I know my legal representatives really appreciated working with Sarah and her methods of chasing the chain! Sarah approached the whole process as a true professional whilst never forgetting the individuality of her clients and her ability to recognise her clients as human beings! Thank you Sarah, you are a total super star! A true jewel in Ensum Brown's crown!
Paula Β· 14 June 2022 Β· Ensum Brown Royston
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5/5
GoogleI Highly Recommend Ensum Brown and the entire team. I genuinely believe without the "Truly Amazing" Sarah Leach we would not have moved as speedily and "relatively" stress free without her ! Sarah was always one step ahead and continuously in contact with our Buyer, our Seller, the Solicitors. I always felt we were in a safe pair of hands throughout the whole process. Thanks also to Erin, Frazer and Neil - If you are looking for an Estate Agency with a Proactive, Friendly, Can Do approach then Ensum Brown are 100% the Team you need.
Tracy Β· 14 June 2022 Β· Ensum Brown Royston
Agent replied Β· 13 June 2024
Thanks Tracy, our Sarah is amazing and glad you got the support.
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5/5
GoogleOverall we had a good experience with Ensum Brown. From the beginning we had a smooth process with the house viewing and they managed to squeeze us in at short notice. Ensum Brown have a very useful Faceboon page that allows you see check out properties that are soon to be coming on the market. The offer process was simple and well managed. Later in the process Sarah Leach was a great person to have on our side when our chain was stalling and really pushed things forward by hitting the phones. Communication is key and Sarah was always quick to pick up the phone and keep us up to date. Without Sarah we would have been totally in the dark and we are grateful for her hard work liaising with solicitors and the estate agent we were selling with.
Darren Β· 14 June 2022 Β· Ensum Brown Royston
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5/5
GoogleThe team at Ensum Brown has been really amazing throughout the whole process. Our property was sold within a week of being on the market and the support throughout the sales progression has been brilliant. Sarah worked very hard to get us to completion. She really went above and beyond!
Emma Β· 14 June 2022 Β· Ensum Brown Royston
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5/5
GoogleFrom start to finish Ensum Brown have been super efficient and professional. We were extremely impressed with the service provided. We were always kept in the loop and we we found it very easy to contact the team. Itβs been a stressful few months and the team have made it easier. I would like to say an extra thank you to Debi Parker who in the last few crucial weeks went above and beyond to help us get everything over the line before the stamp duty holiday ended. So thankful that we can now start our adventure in our new home π‘PositiveProfessionalism
Alice Β· 14 June 2022 Β· Ensum Brown Royston
Agent replied Β· 13 June 2024
Thank you Alice for your feedback, greatly appreciated. Communication
is certainly very important for us. We hope your move day went smoothly!
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5/5
GoogleEnsum Brown were superb from the get go. Initially I viewed a property with them then agreed to get my property valued and onto the market. Before it even hit Rightmove I had 3 viewings and accepted an offer above asking price. All very straight forward and amazing service from both Neil and Fraser. They both went above and beyond whether for my property sale or for me viewing properties that they had listed for sale, nothing was ever too much of an issue. I would certainly recommend Ensum Brown without a shadow of a doubt.
Luke Β· 14 June 2022 Β· Ensum Brown Royston
Agent replied Β· 13 June 2024
Thanks Luke for the great feedback. We look forward to helping you again in the future.
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5/5
GoogleRating only, no written review.
Giuse Β· 16 April 2022 Β· Ensum Brown Ware
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5/5
GoogleAll staff involved in sale were efficient, polite, friendly and always helpful would definitely recommend
Delia Β· 16 April 2022 Β· Ensum Brown Ware
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5/5
GoogleNeil and the team were very professional and sold my house before it even went on the market for asking! Would highly recommend to anyone.
Ollie Β· 16 April 2022 Β· Ensum Brown Ware
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5/5
GoogleWe got the perfect house for us through Ensum Brown. And their communication through the whole process has been fantastic - with us, our solicitors and with the whole chain. They went above and beyond at every step and we're so happy with the outcome. Would definitely recommend.
Lindsey Β· 16 April 2022 Β· Ensum Brown Ware
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5/5
GoogleHuge thank you to Steven Thompson, he has been so helpful and willing to take on our rental application. We are new to the England renting game and he has explained everything and helped us navigate all the paper work.
Nicole Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleRating only, no written review.
Penny Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleI received excellent communication from Alex at Ensum Brown. Would recommend this estate agent.
Gabby Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleExcellent Estate agents. Very good, honest, not pushy, patient with us and understanding. Thank you to Alex and all the team. I would definitely recommend them.
James Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleExcellent service from the whole Team during the sales process. We now don't live in the area so Ensum Brown really did go the extra mile in sorting out keys, meter readings etc. Would absolutely recommend.
Steve Β· 12 October 2021 Β· Ensum Brown Ware
Agent replied Β· 13 June 2024
Thanks Steve, it was a pleasure to help.
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5/5
GoogleI can't recommend them enough! I had a few issues with my solicitors and during Covid19 things were getting very worrying. Ensum Brown really did come through for us and went above and beyond to help! Special mention must go to Alex Clements who must be fed up of my WhatsApp messages!! We got there in the end so thanks all :-)
Giuseppe Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleI can highly recommend Ensum Brown. A special thank you to Alex for his professionalism, kindness and support. Also to Fiona who worked so hard to progress our purchase.
Mike Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleI would just like to say thank you for the service you have provided me with over the past year and helping me to sell, and move into a new property. I am glad I choose you as my estate agents for the sale of my property as your professionalism and guidance made the process a lot less stressful. Your professionalism and kindness towards me did not go unnoticed and I wish you good luck on your future endeavors.
Dennis Β· 12 October 2021 Β· Ensum Brown Ware
Agent replied Β· 13 June 2024
Hello Dennis, thank you for your comments on the service we provide. We certainly put everything we can into making home moving as stress-free as possible and it's great we were able to help. We wish you all the best in your new home and thank you again for choosing Ensum Brown to sell your home.
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5/5
GoogleCannot recommend Ensum Brown enough, in particular we dealt with Alex who was a total star from the very first viewing right up until completion! Trying to buy your first home in the height of a pandemic is stressful but Alex was always calm, professional, kind, prompt with emails and answered all our questions no matter how daft l thought they were with honesty and understanding! π Alex made weekly check up calls on how everything was progressing and helped chase things up that needed chasing! We could not be happier with how the process went and now we're in our home! Thank you! π
Fay Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleWe work with 100's of Estate Agents across the country and can say with certainty that Neil Wise and his team at Ensum Brown rank amongst the best of them. Forward thinking, with client focus at the forefront of everything they do.
If you need help with any property related matters and you are lucky enough to be in their operating area, then make sure you speak to Ensum Brown.
Chris Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleWe sold our property through Ensum Brown and cannot fault them at all. From start to finish nothing has been too much trouble. A special thank you to Fiona in sales progressing! Would highly recommend.
Gemma Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleFinally completed on my house this week. The whole team have been excellent, however Alex in particular has been fantastic. Always professional, honest, genuine and a true desire to help people through this process in challenging times. Fiona has also helped immensely in the sales progression department, ensuring a smooth exchange and completion. Thanks again.
Laura Β· 12 October 2021 Β· Ensum Brown Ware
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5/5
GoogleWe really didn't make it easy for them but the guys at Ensum Brown went above and beyond to keep our chain together. Always positive and easy to deal with, they really did care not just about making sales but about outcomes for customers and their welfare. When things got rocky they negotiated well and - hats off - took a hit themselves in order to look out for their clients, for which everyone is very grateful. Wish them all the best.
Charlie Β· 12 October 2021 Β· Ensum Brown Ware
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.