5/5
Friendly and helpful from start to finish. First time renting a property. James and Paul have been amazing, Nothing was a problem, always there to help and quide me, would recommend.
Trusted Agent profile
★★★★★
332 reviews across 2 offices and 2 platforms
Durden and Hunt has two offices, in Havering and Ongar. Together they have 332 reviews on two platforms, rated 4.9 out of 5 overall.
Durden and Hunt's two offices, most reviewed first. Each has its own page.
Showing 326 reviews on Google only. Show every review
5/5
Friendly and helpful from start to finish. First time renting a property. James and Paul have been amazing, Nothing was a problem, always there to help and quide me, would recommend.
5/5
Great service throughout. Amanda & Ross were very helpful and made the process run very smoothly. Highly recommended.
5/5
My wife and I very were happy the way Ciara, took us to the four respective bungalows. She had full knowledge of, not only the properties but also the surrounding areas, such as the relevant amenities. She has a very warm personality and very professional in her dealings.
5/5
I used Durden and Hunt (Hornchurch branch) to sell my property. Ross was very efficient and knowledgeable. The estate agent fees were very reasonable compared with other estate agents. Once I had a buyer, Amanda took over on the sales progression side keeping me updated regularly and progressing the sale! Communication was Great!
5/5
I bought a house through Durden & Hunt in September this year. The process was easy and the staff were very helpful. James was the agent and Amanda was the sales progressor. James was very approachable and friendly and we never felt like he was trying to oversell or push us into making a decision, he gave us plenty of time to make decisions and was happy to take us for repeat viewings. Amanda was a fantastic sales progressor, she would chase almost daily (which is a good thing) and I really felt confident that she wanted to get things moved as quickly as possible. In the end I think we managed to get from offer to exchange in about 9 weeks which is pretty good going. I would thoroughly recommend using them in the area as I did not have close to the same sales experience with other larger agents in the area.
5/5
I’m very pleased with the service I received from Durden & Hunt during my property purchase. Amanda, along with Ross, Ciara, and Grace, provided an excellent level of support and kept me well-informed throughout the process. From the start, Ross offered reassurance and made me feel confident that everything would go smoothly. The team’s professionalism and expertise stood out. Amanda, in particular, was incredibly helpful and ensured everything stayed on track near the end. I’d highly recommend the team at the Hornchurch office to anyone looking to buy a property, especially your first. Their approach is efficient, professional, and supportive every step of the way.
5/5
Everyone at Durden and Hunt have been very professional and helpful throughout.They did everything they said they would do at the outset and kept me fully advised from start to finish. Their service has been first class.
5/5
A big big shoutout to AMANDA, CIARA AND ROSS for their help in me purchasing my dream home!! Cannot thank them enough. I put them through a lottttt of headache to say the least but they always remained patient and professional. Thank you so much guys, been a pleasure and you made my new year! (Especially Amanda❤️)
5/5
I’m over the moon with the service I've received from Durden & Hunt. Ross, Amanda, Ciara & Grace provided a superior level of personalised service with excellent communication throughout. From start to finish, Ross provided reassurance, and confidence that the whole process would progress smoothly, this was certainly the case.Their expertise and leadership was simply brilliant, they made what is usually a stressful activity, very smooth and efficient, providing support at every stage. Having previously gone through a most unpleasant experience with another agent, Durden & Hunt not only met, but exceeded my expectations of excellent customer service. Thank you all so much! :-) I would not hesitate to personally recommend the outstanding team at the Hornchurch office.
5/5
We can’t recommend Durden and Hunt enough (Amanda and James) they were really supportive and did everything possibly could to ensure our property completed in just 9 weeks. We couldn’t be happier and wouldn’t hesitate to use them again.
5/5
Ross and Amanda have shown to be very professional selling my property and throughout have kept me informed at all stages and Amanda`s tenacity in cajoling all parties involved has been outstanding and i highly recommend this company especially these two individuals for the efforts afforded to this transaction.
5/5
Amanda Ross and the Team have provided great support, really proactive in communicating and chasing updates. Provided great assistance and support in completing the purchase so we could enjoy this next chapter with our family. Highly recommend.
4/5
I had a good experience selling with Durden & Hunt. Ross is a great estate agent, and Amanda was an excellent sales progressor.
5/5
Thank you so much for the quick sale off our home & working so hard to get the completion done especially Amanda,Ross,grace ciara at the Hornchurch branch well done 👏 michelle …
5/5
Would like to say massive thanks to the Durden & Hunt team from Hornchurch especially Amanda Ross Grace Ciara for the superb job they done getting my house sold and also being available to any queries we had would highly recommend Durden & Hunt to anyone selling there property 1st class service Brian
5/5
Thank you Grace and Amanda for support throughout this process. It was really pleasure to work with you, you were assisting us all through this proces.
5/5
We recently completed the purchase of our new home and I cannot thank Ciara, Grace, and Ross enough for their outstanding support throughout the process. From start to finish, they were professional, efficient and always available to answer our questions. Ciara helped us view the property, Grace kept us informed at every stage annd ensured all the details were in place, and Ross made sure everything moved forward smoothly. Their teamwork and dedication made the whole experience stress-free and enjoyable. I would highly recommend them to anyone looking to buy a property. Thank you again for making our dream home a reality!
5/5
Thank you Grace and Amanda for support throughout this process. It was really pleasure to work with you, you were assisting us all through this proces.
5/5
I have recently used Durden and Hunt to sell my property and I must say their service was out of this world. The team really worked hard. It started with a leaflet that was put through my mailbox which I used to make contact. Ross Chimes took the call and came in to value the property and explain the process and managed my expectations well. He listened to my requests and provided options. The Pictures were taken and the house was on the market at the time and date as promised The team that handled the viewings and bookings, Ross, Grace Shepherd and Ciara Clark were superstars. They accommodated the potential buyers requests and made themselves available for viewing while I was in and even when no one was at home. I trusted them with my keys to come and go whenever a request was made. They worked around our availability and showed respect for the times we could not have allowed viewings. Amanda Stark, came into the picture to nicely wrap everything up after the offer was made and accepted for the sale of the property. Amanda pushed through all the bottle necks between the two lawyers and the buyer. She pressed the lawyers for progress updates and she even worked with the estate agent for the property that I am buying to ensure that my purchase was going ahead smoothly. It has been truly a pleasure working with you all. A big thank you to you all and all the best!!
5/5
My experience with Durden & Hunt has been very positive and I've found them to be very helpful and professional. They were very pro-active with the viewings, getting lots of prospective buyers in to see the property, and keeping us updated on a regular basis. We were very fortunate to find a 1st time buyer and thus with the assistance of D&H and our solicitors, were able to exchange contracts within 5-weeks of accepting an offer. As an added bonus, D&H fees were significantly less than our previous estate agent. I can thoroughly recommend using Durden & Hunt.
5/5
Such a fantastic team at Hornchurch. Ross and Amanda helped us get the house of our dreams despite a lot of challenges! Thanks so much for everything.
5/5
We have used Durden and Hunt a number of times. Alex Durden is always amazing and contactable, very honest about the market and will guide you to make the right decision whether its to rent or buy/sell. James Gibbons sold our house in Dunmow and got the right price and went above and beyond to get people in the door to view the property. There is no job too big or too small! Highly recommend Durden and Hunt. Very friendly, happy team.
5/5
Absolutely first class service received from the Durden and Hunt team, especially Ross and Amanda. I was kept updated every step of the way. If you are wanting a friendly and professional service, look no further. If I could give 10000% I would do. Both have gone way above and beyond in their outstanding service. Simply THE best!!
5/5
I'm writing to express my sincere gratitude for my wonderful support throughout this process. You have been wonderful people to work with, guiding and assisting me in every step of the way. Your advice to contact a solicitor was invaluable, and I always felt well-informed and supported during the entire journey. A special thank you to Amanda, who consistently sent regular email updates, and I truly appreciate your effort. I would also like to extend my gratitude to Ross for stepping in when the help was needed the most. Thank you all again, your support was greatly appreciated and made a difficult time much easier to navigate.
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Durden and Hunt is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.

Durden and Hunt and its branches won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winners in four years, the group and its branches: 2022, 2023, 2024, 2025.
British Property Awards by year, 2022 to 20252025 1 Gold and 1 Silver The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Havering has the most, with 223 reviews rated 4.9 out of 5, followed by Ongar with 113.
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2022.