Trusted Agent profile
★★★★★
135 reviews across 2 offices and 4 platforms
Delmor Estate Agents has two offices, in Kirkcaldy and Cowdenbeath. Together they have 135 reviews on four platforms, rated 3.8 out of 5 overall.
110
Reviews on Google
All 2 offices
17
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
7
Reviews on Trustpilot
Business-wide
Delmor Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSusan (seller)
The team at Delmor have helped us once again with another property sale. Excellent communication from Angela and all her staff throughout the process. Viewers arranged as soon as the house went on the market. Friendly, professional service from the team. We will have no hesitation in using Delmor again for any other future property sales.
1/5
GoogleI wouldn’t recommend Delmor’s services and I would avoid them at all costs. They failed to turn up for appointments with potential buyers on time, on two occasions no-showed with me having to speak to potential buyers via my ring door bell, and I had to chase them for progress updates and reword adverts to attract more potential buyers. Now over six months after completion they are chasing an invoice despite having told my lawyers that the account was fully settled at the time of completion. They also failed to send contracts and fee documentation through. Their unprofessionalism and failure to follow basic procedures has caused me unnecessary stress. I was disappointed as I feel I was upsold by Angela with the “local friendly estate agent” spiel that would give me an excellent service. I have never been so disgusted with customer service!! Please avoid !!
5/5
TrustpilotDelmor Kirkcaldy are excellent
Writing about the brilliant experience I've had. Angela from Delmor Kirkcaldy came round to value my flat earlier this year. Gave me a reasonably good valuation and offered a deferred agent / home buyers report package. Valuation was a little short of what I paid for it plus the improvement, but I thought "why not?", given that I had my own reserve price above the home buyers valuation. I was expecting to still be there in 2026... However, not only had they arranged a small number of viewings quickly, I had a really good offer around 6 weeks after it being put on the market. Cherry on the cake - great team, easy to contact and very helpful. My thanks to Angela and the team!
Thank you for taking the time to write this Jonathon, we truly appreciate it, Delmor Kirkcaldy
5/5
GoogleWe had a fantastic experience with Delmor Estate Agents in Cowdenbeath. Angela and the team were incredibly supportive throughout both the sale of our old house and the purchase of our new one. Their professionalism, clear communication, and friendly approach meant we understood the whole process as we progressed trough our sale and purchase. We couldn’t be happier with the service and would highly recommend them to anyone looking to buy or sell a home!
5/5
TrustpilotThe lovely girls
The lovely girls, Michelle, Angela and Carolyn, were so efficient, you would not think you were doing a house sale. Everthing, from start to finish went so smoothly it was a breeze. It's so obvious they are a great team who love their jobs with an amazing sense of humour to make your transaction as easy and painless as possible. I can't recommend them highly enough! Well done and thank you, you wonderful girls 😊.
1/5
TrustpilotMy advice is look elsewhere or at least be aware of their "minimum fee" pricing policy
I dealt with Delmor Cowdenbeath and Delmor Leven recently and I simply would say this: avoid. The staff seem friendly but is's all superficial (estate agents are infamous in that regard) and with hindsight, they don't like it if you ask too many questions. Just sign the form and pay the extortionate fee (see title). I wish I had never contacted them. The only reason I chose them was because in the town where I lived, their sales boards were in nearly every street. Be advised that they will charge you a minimum fee of around £1500 or more regardless of how much effort it takes to sell your property. They (Delmor) should only bill actual chargeable hours plus their percentage, which in my case, wouldn't have been very much, at all. Even if this is common practice,it does not make it right or fair. There's no way I should have been charged so much when my flat was basically sold in one day. Shop around, get quotes, which is what I should have done. I was left today with no help from their Leven branch that took me hours to do, when they should have sorted it as they were the selling agents. Would have taken them no time at all. Four hours on the phone and sending emails, hours of my life ruined because of Peter Hind and his colleagues not doing their jobs. Mr Hind threatened on the phone to "come and have a word" with me when I complained. Totally unprofessional and very inappropriate. Not unlike a playground bully, and to make matters even worse, he is the branch manager. They (Delmor) refused to help or even accept that their client, the seller, had created a great deal of work for me, which was completely unnecessary. I definitely won't be contacting them next time, or for any reason, I will go back to my previous estate agent who were much better in every way. My time is equally valuable as anyone who works for Delmor, though they obviously think differently. I sincerely hope this review is read by someone at their Head Office as it's all 100 % true. I will provide a full account, this is only a summary. Mr Lind crossed a line today, unacceptably, I will be selling and buying again in a few years and will not even consider this lot for anything.
5/5
GoogleBrilliant agents ,,,professional helpfull and fun 😁. Definitely recommend …
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleProvides exceptional professional service, their expertise in the local market and dedication to customer satisfaction make them stand out. Communication is prompt and transparent, and they handle every aspect of the rental process with professionalism and efficiency. Highly recommended for landlords seeking a stress-free experience.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleGreat service
5/5
GoogleSales staff brilliant very helpful
5/5
GoogleCheapest ale in town makes up for bar service
5/5
GoogleBought a property in Kirkcaldy last year. They are very supportive and excellent.
1/5
GoogleThe staff seam to think it's acceptable to park in a neighbouring property's driveways carparks to save them selves parking charges while at work , as one off these neighbours who have had to park else where and pay parking charges because of this it shows disrespect for anyone bar them selves, and if they can do this what other corners are they cutting to save them selves money whilst selling your property SO AVOID AVOID AVOID
Hi Craig, In relation to your comments our office was made aware of the issues at the time, although the vehicles owner was visiting our premises, the person is not employed by Delmor Estate Agents and your comments have been passed on to them. We apologise for any inconvenience this has caused. Our staff have previously been briefed not to use this area, this has been reiterated again. We appreciate why you are frustrated, however don't agree with your comments regarding cutting corners. We are a highly respected property agent and believe we offer a professional and valued service. Best regards Delmor Estate Agents - Kirkcaldy
4/5
GoogleRating only, no written review.
1/5
GoogleZero stars
5/5
GoogleCan't thank Delmor enough for handling our recent house sale. We've used Delmor on three occasions dating back to 1999, we've always been delighted with the high level of service. I was pleasantly surprised on this occasion that they've moved with the times, all the viewings were texted and emailed which was really helpful.We were fortunate enough to have a lot of interest in our property and this meant a great deal of graft for Angela, Michelle and the team. They handled it all really well and kept us fully informed throughout the process. I wouldn't hesitate to recommend Delmor.
1/5
TrustpilotPoor Property Management
Failed to issue a notice to the tenant to implement a tenant rent increase (it recommended) despite undertaking to do so. Despite repeated attempts over 3 months not resolved resulting in financial loss to us. Has now ceased communications with us.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Kirkcaldy has the most, with 103 reviews rated 3.9 out of 5, followed by Cowdenbeath with 56.
The two Delmor Estate Agents offices, by town:
