5/5
Great team at delmor. Very professional service, kept me informed all the way through & sold our property in 4 days! Highly recommend
Trusted Agent profile
★★★★★
141 reviews across 2 offices and 4 platforms
Delmor Estate Agents has two offices, in Kirkcaldy and Cowdenbeath. Together they have 141 reviews on four platforms, rated 3.8 out of 5 overall.
116
Reviews on Google
All 2 offices
17
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
7
Reviews on Trustpilot
Business-wide
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Delmor Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 116 reviews on Google only. Show every review
5/5
Great team at delmor. Very professional service, kept me informed all the way through & sold our property in 4 days! Highly recommend
5/5
I can’t rate Delmor Estate Agents highly enough, particularly Suzanne Watson, sales negotiator. From start to finish she has been exceptionally helpful and professional. I have bought and sold within a fortnight. I did the whole process through Delmor and I’ve been kept informed and advised throughout.
5/5
Very happy with our experience for selling our flat, Michelle and Angela were great!
1/5
The most useless estate agent ever. My mum sold her house with them in Kelty recently and it took almost a year because the estate agent clearly didn't qualify buyers beforehand, so we had several non-serious or financially incapable buyers. Additionally, once an offer is accepted, expect this agent to do absolutely nothing to chase the sale. They just sit back and do nothing, and getting them to chase for updates is like pulling hens teeth. You'd think with that level of service, they'd discount their commission fees, given we had to do their job for them, but of course they didn't. Highly advise avoiding these guys, in my opinion
1/5
I wouldn’t recommend Delmor’s services and I would avoid them at all costs. They failed to turn up for appointments with potential buyers on time, on two occasions no-showed with me having to speak to potential buyers via my ring door bell, and I had to chase them for progress updates and reword adverts to attract more potential buyers. Now over six months after completion they are chasing an invoice despite having told my lawyers that the account was fully settled at the time of completion. They also failed to send contracts and fee documentation through. Their unprofessionalism and failure to follow basic procedures has caused me unnecessary stress. I was disappointed as I feel I was upsold by Angela with the “local friendly estate agent” spiel that would give me an excellent service. I have never been so disgusted with customer service!! Please avoid !!
Hi Sarah Thank you for taking the time to leave a review. We have checked our whole system in Delmor Cowdenbeath and we have no record of ever selling any property for you. We have reported your review to google and advised your review is for the wrong business location. I would be grateful if you could remove your review and add this to the correct Delmor you have dealt with.
5/5
The team at Delmor make everything so easy when selling your home. Excellent local knowledge and I recommend them highly having sold and bought 4 properties over the years. Incredibly friendly with a personal touch.
1/5
I wouldn’t recommend Delmor’s services and I would avoid them at all costs. They failed to turn up for appointments with potential buyers on time, on two occasions no-showed with me having to speak to potential buyers via my ring door bell, and I had to chase them for progress updates and reword adverts to attract more potential buyers. Now over six months after completion they are chasing an invoice despite having told my lawyers that the account was fully settled at the time of completion. They also failed to send contracts and fee documentation through. Their unprofessionalism and failure to follow basic procedures has caused me unnecessary stress. I was disappointed as I feel I was upsold by Angela with the “local friendly estate agent” spiel that would give me an excellent service. I have never been so disgusted with customer service!! Please avoid !!
5/5
We had a fantastic experience with Delmor Estate Agents in Cowdenbeath. Angela and the team were incredibly supportive throughout both the sale of our old house and the purchase of our new one. Their professionalism, clear communication, and friendly approach meant we understood the whole process as we progressed trough our sale and purchase. We couldn’t be happier with the service and would highly recommend them to anyone looking to buy or sell a home!
5/5
Brilliant agents ,,,professional helpfull and fun 😁. Definitely recommend …
2/5
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5/5
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5/5
Provides exceptional professional service, their expertise in the local market and dedication to customer satisfaction make them stand out. Communication is prompt and transparent, and they handle every aspect of the rental process with professionalism and efficiency. Highly recommended for landlords seeking a stress-free experience.
5/5
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5/5
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1/5
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3/5
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5/5
Great service
5/5
Sales staff brilliant very helpful
5/5
Cheapest ale in town makes up for bar service
5/5
Bought a property in Kirkcaldy last year. They are very supportive and excellent.
1/5
The staff seam to think it's acceptable to park in a neighbouring property's driveways carparks to save them selves parking charges while at work , as one off these neighbours who have had to park else where and pay parking charges because of this it shows disrespect for anyone bar them selves, and if they can do this what other corners are they cutting to save them selves money whilst selling your property SO AVOID AVOID AVOID
Hi Craig, In relation to your comments our office was made aware of the issues at the time, although the vehicles owner was visiting our premises, the person is not employed by Delmor Estate Agents and your comments have been passed on to them. We apologise for any inconvenience this has caused. Our staff have previously been briefed not to use this area, this has been reiterated again. We appreciate why you are frustrated, however don't agree with your comments regarding cutting corners. We are a highly respected property agent and believe we offer a professional and valued service. Best regards Delmor Estate Agents - Kirkcaldy
4/5
Rating only, no written review.
1/5
Zero stars
5/5
Can't thank Delmor enough for handling our recent house sale. We've used Delmor on three occasions dating back to 1999, we've always been delighted with the high level of service. I was pleasantly surprised on this occasion that they've moved with the times, all the viewings were texted and emailed which was really helpful.We were fortunate enough to have a lot of interest in our property and this meant a great deal of graft for Angela, Michelle and the team. They handled it all really well and kept us fully informed throughout the process. I wouldn't hesitate to recommend Delmor.
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Kirkcaldy has the most, with 103 reviews rated 3.9 out of 5, followed by Cowdenbeath with 62.
The two Delmor Estate Agents offices, by town:
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