Trusted Agent profile
★★★★★
68 reviews across 8 offices and 1 platform
David Wilson Homes has eight offices, in Edinburgh, Birmingham, Crewe, East Bergholt, Newent, Tamworth, Aberdeen and Glasgow. Together they have 68 reviews on 1 platform, rated 4.0 out of 5 overall.
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David Wilson Homes's eight offices, most reviewed first. Each has its own page.
Showing 68 reviews on Google only. Show every review
5/5
GoogleDon’t listen to the poor reviews: The houses themselves are beautifully constructed and I felt listened to throughout the process, including up to 2 years after buying! Great company in my view!
Thank you for you great review, Peter. We're so pleased to hear you've had such a positive experience with our Constable Gardens team! We wish you many happy years in your new home. Kind regards, Lily
5/5
GoogleRating only, no written review.
1/5
GoogleRequest a call back to enquire about their Homes and was confronted by a rude phone operator with poor communication skills. Did not feel i was taken seriously because of my budget. They didn't even try to see what other properties might be suitable in my price range. Poor sales service!
Hello Mikey, We’re sorry to hear about your experience, this isn’t the level of service we expect. As we’re currently unable to identify your details in our system, please email us at TMW-BDWReviews@accenture.com with your contact details, a phone number and email address would be ideal. We’ll then raise this with the relevant management team and arrange for someone to contact you directly. Kind wishes, Alice from the David Wilson Homes team.
1/5
GoogleVery disappointed with the after-sales service from David Wilson Homes. We bought a brand-new home just one month ago and discovered the internal fibre cable is faulty, leaving us without internet. Instead of resolving the issue properly, we've been told invasive work may be needed in a newly built property. The response from customer service has been slow and unhelpful. I expected much better quality and support from a major developer. Sadly, I would not recommend their after-sales service.
Good afternoon, I have responded to your other review and have escalated this matter to our local Customer Care team, who will be in contact with you shortly to discuss your concerns further. Kind wishes, Alice from the David Wilson Homes team.
1/5
GoogleVery disappointed with the after-sales service from David Wilson Homes. We bought a brand-new home just one month ago and discovered the internal fibre cable is faulty, leaving us without internet. Instead of resolving the issue properly, we've been told invasive work may be needed in a newly built property. The response from customer service has been slow and unhelpful. I expected much better quality and support from a major developer. Sadly, I would not recommend their after-sales service.
Good afternoon, I have responded to your other review and have escalated this matter to our local Customer Care team, who will be in contact with you shortly to discuss your concerns further. Kind wishes, Alice from the David Wilson Homes team.
1/5
GoogleVery disappointed with the after-sales service from David Wilson Homes. We bought a brand-new home just one month ago and discovered the internal fibre cable is faulty, leaving us without internet. Instead of resolving the issue properly, we've been told invasive work may be needed in a newly built property. The response from customer service has been slow and unhelpful. I expected much better quality and support from a major developer. Sadly, I would not recommend their after-sales service.
Good afternoon, I have responded to your other review and have escalated this matter to our local Customer Care team, who will be in contact with you shortly to discuss your concerns further. Kind wishes, Alice from the David Wilson Homes team.
1/5
GoogleSolar panels are on wrong sides of rooves, partially shaded etc. Overpriced.
4/5
GoogleRating only, no written review.
5/5
GoogleI recently bought a house and I am extremely satisfied with the entire buying experience. The sales team, Paul, Christina, and Juelee, were absolutely amazing: professional, supportive, and always ready to help.
Hi Ghulam. Thank you for taking the time to leave this review. We're so pleased to hear of the service you received during your home buying journey. Wishing you many years of happiness in your new home. Kind regards, Lily
5/5
GoogleMarvelous
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleLovely new house development in Crewe. Helpful sales and maintenance staff who will go well beyond their duty to help and advise. Beautiful show houses. Unfortunately - as I found out later one, the new houses need a lot more finishing work such as small painting jobs, gaps between the floor boards and skirting, unfinished installations, unpainted window seals, untidy outer spaces, hanging cables, unhinged doors, and plenty more little snags. Worth booking an independent building surveyor before handing the deposit!
Good evening Lora. Thank you for taking the time to leave us a review and we are sorry to hear of your experience. Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly. Kind regards, Lily
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe development is really nice. The site managers are great too and the whole development feels very spacious and clean.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Google😍😍 …
5/5
Google😍😍😍 …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleGeneric crowded boxes. No individuality and unsympathetic to the surroundings.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Edinburgh has the most, with 17 reviews rated 4.5 out of 5, followed by Birmingham with 11.
The eight David Wilson Homes offices, by town:
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