Trusted Agent profile

Dandara Eastern estate agents in Braintree and Elsenham

4.8

★★★★★ Excellent

1,681 reviews across 2 offices and 2 platforms

Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,681 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

6

Reviews on Google

All 2 offices

Trustpilot logo

1,675

Reviews on Trustpilot

All 2 offices

Our offices

Dandara Eastern's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara Eastern office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

The Sweetings, East Malling.

Myself and my girlfriend are in the process of buying a home at The Sweetings development in Kent. We have, in recent weeks, been liaising with a gentleman called George who has been fantastic. His professional, friendly and polite approach has made our experience so relaxing when a house purchase can be so stressful. We finally signed our paperwork, secured our plot and we couldn’t be happier. Thank You George and thank you Dandara, our dream home has become a reality.

Jamie · 28 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.

5/5

Trustpilot

Excellent help from Kelly

Excellent help from Kelly. Really pleased with the house. Completely different experience than I was expecting from a developer. Nice people and really helpful. Lovely house as well. I must say that Kelly was brilliant.

Guy · 27 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.

5/5

Trustpilot

Fantastic service - a bit thanks to Susan

We made a reservation with Aberdeen Dandara 7 months ago. The sale manager, Susan, was extremely friendly and helpful. She kept us informed and managed our purchase brilliantly, and she was always available to answer our questions whenever they arose. Susan was wonderful to speak with, going above and beyond to ensure everything was fine, especially when our solicitor kept her radio salience for 2 months. I would have absolutely no trouble in recommending Susan and her sale team, massive thanks to Susan. We received the keys about a week ago, exciting times! The property looks so lovely, though there are some defects checked by a professional inspector. The Aberdeen Care Team responded to our inquiries in a timely manner. We hope the minor defects can be resolved before we move in. Another review will be followed.

Gm · 25 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review. We're delighted you're so pleased with the service you received and we're sure the team have everything in hand. Wishing you all the best in your new home.

5/5

Trustpilot

Fantastic service

I have rented a couple of properties (spectrum, Fourteen Gloucester street) off Clair , Brendan and the team at DandaraIt is fair to say that I had nothing but fantastic service from them,Always there to help and always easy to deal withIf I ever need to rent property I will try using Dandara 1st Tony

Anthony · 25 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're delighted to hear this, thank you so much for taking the time to leave a review.

5/5

Trustpilot

Very friendly customer service

We visited the dandara hazelwood show home today to gather some more information about a new build. Andrea was super friendly and helpful and went above and beyond with advise. The home was absolutely stunning! Thank you very much for your help.

Sophie · 22 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a review, Andrea will be delighted with your feedback.

5/5

Trustpilot

Rebecca was fab with my 3 children and…

Rebecca was fab with my 3 children and myself. Answered my questions really well very knowledgable. Very friendly and helpful

Syeda · 21 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're delighted to hear you had such a positive experience with Rebecca, she's a great member of the team. Thank you for taking the time to leave a review.

5/5

Trustpilot

Rented an Apartment at Westmount for 2…

Rented an Apartment at Westmount for 2 years.The Dandara Team (Brendan McGill, Terri Booth & Samantha Patocka) were fantastic - very friendly, professional and extremely helpful from the outset. Would recommend Dandara to all.

Jonathan · 18 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

That's great to hear, thank you for leaving such a great review.

1/5

Trustpilot

Further to my review below

Further to my review below, we contacted the customer care on Monday as per the "advise" from the "emergency" contact. No one contacted us up to this moment. It's winter time and I am not sure when will it rain again. THINK 1MILLION TIMES BEFORE YOU BUY FROM DANDARA.

MYY · 18 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking time to leave a review and we’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.

5/5

Trustpilot

A lovely apartment in Westmount…

I have rented a lovely apartment at Westmount for 3 years, Everyone was very helpful and friendly, special thanks to Brendan Mc Gill and Terri Booth. Very professionally maintained, high standards in the up keep of such a wonderful development. very secure and fittings kitchen ect.. top quality!Thank you Dandara for fond memories and happy times in making my home at Westmount so special.

Jbelinda · 16 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a review, Bendan and Terri will be delighted with your feedback.

5/5

Trustpilot

The Jersey Dandara experience

The Jersey Dandara experienceThe Jersey sales team, led by Kerry Rogers, were all very professional and supported me through the information, sales and completion processes efficiently and little fuss. Russ Kelly (Customer Care), who did the initial inspection and Rachel Layt who handed over the apartment to me were enthusiastic and very easy to deal. Everyone at Dandara Jersey responds quickly to any queries or questions and are very helpful. I would be happy to recommend Dandara and the team to anyone.Dominic Pallot

Dominic · 16 January 2023 · Dandara Eastern Braintree

5/5

Trustpilot

Letting support

Great fast service! Thank you

John · 16 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're delighted to hear this, thank you so much for taking the time to leave a review.

1/5

Trustpilot

Very poor from the day you move in

Very poor from the day you move in, don’t want to fix nothing building riddled with problems found a leak in 1 month after 2 years want nothing to do with it, can’t find any paperwork about 10 year warranty they say they offer. Can’t post my pictures on there google page somehow they blocking them.

Lee · 16 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking time to leave a review. We’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.

5/5

Trustpilot

The brilliant Dandara team

The sales manager Kerry Rogers was very professional and fun to deal with, the sales team Liz Birchall and Ava Miller was a pleasure to deal with and also very professional. Russ Kelly (Customer Care) did the initial inspection on my behalf and picked up 5 ridicules issues which were not obvious, along with Rachel Layt who handed over the apartment to me. I have bought many apartments and houses from Dandara, there attention to detail and finishes are second to none, I would recommend Dandara and their team to anyone.Thank you so much. Rgds Derek Warwick

Mr · 16 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave such a wonderful review. We're delighted you're so pleased with not only the service but your property too.

5/5

Trustpilot

Dandara have been amazing at every step…

Dandara have been amazing at every step of of journey. We first rented with them 5 years ago when first relocating the the island. We have now repeated and The entire team have been exceptional

J · 14 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave a wonderful review. That's great to hear, we're delighted you're so happy with our service and the team.

1/5

Trustpilot

DO NOT BUY HOUSE FROM DANDARA

DO NOT BUY HOME FROM DANDARA. The quality is a joke, the customer service is a joke and the emergency contact they provide is also a joke. It is raining outside and we found that there's a hole in the ceiling near the bay window. Water is coming out like waterfall. We call the emergency contact to seek help. The woman in the emergency contact spent 15 minutes to locate my address and then 7 minutes to jot down my case. And then just tell me according to the rules, this is not an emergency case and ask me to contain the water by myself and contact customer care 2 days later. She even said she has given me the advise what to do already. JOKE!!! nothing more than a JOKE when buying house from DANDARA. If you want to have the same experience, buy DANDARA house is your right choice.

MYY · 14 January 2023 · Dandara Eastern Braintree

5/5

Trustpilot

Great introduction to The Pippins

Joe Stockton was very knowledgeable, polite and professional in his face to face presentation of the The Pippins show home and development to my wife and I during our recent visit. Many thanks.

Jc · 2 January 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a review, Joe will be delighted with your feedback.

1/5

Trustpilot

Disappointed! Sa service is a real…

Sadly the customer service is a real sham. We Moved in 29th June 2021. It’s now Dec 2022 and are are still experiencing issues. I feel our house was badly put together from Sewage pipes missing, shoddy brickwork, kitchen incomplete, front difficult close/lock, due to ill fitting door frame, of which still awaiting door. I could go on. The Operatives are usually very good, but often the jobs haven’t been given the correct or full instructions to do job fully and things get missed, jobs take longer etc.!I feel Dandara have grown to quickly and they don’t seem to be able to cope with the vastness of their situation. Communication is also extremely poor. In my view this is paramount.

Gill · 23 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking time to leave a review and we’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.

5/5

Trustpilot

Excellent customer service from Alanna

We have found Alanna at the Hazelwood and Grange development in Aberdeen to be extremely helpful in our search for our next family home. While showing us around the Dandara house types which met our criteria, Alanna was very knowledgeable of the local area and amenities.

John · 19 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for your lovely review, we're delighted the team has provided such great service. Alanna will be thrilled with your comments.

5/5

Trustpilot

Praise for all at The Grange

Just moved in to our new house at The Grange in Aberdeen and I just love it. ❤️ From the friendliness and professional service of Andrea Robertson, our sales consultant, to the helpfulness of the site manager, Jeremy, we cannot fault Dandara. Fiona

Ms · 17 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.

5/5

Trustpilot

Second time around

We moved from a Dandara house in Kingswells to Hazelwood as we were so impressed with service we received from our sales consultant Andrea Robertson. She went out of her way to assist us and also helped our other neighbours in Fairley Road. Quality of fixtures and fittings are of a high standard but being provided with excellent advice from Andrea gave us the the ability to choose Dandara over another builder.

Dorothy · 16 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

What great feedback; thank you! Andrea will be delighted with your comments. We're glad to hear you've had such a positive experience and wish you all the best in your new Dandara home.

5/5

Trustpilot

Dandara- St Michaels Park

We have just purchased our family home with Dandara and couldn’t be more delighted. Kelly, Belinda and Scott have been professional, efficient and king from the very start! Excellent customer care answering queries and even being proactive in getting solicitors and estate agents to move things along. We love our new home, thank you!

Monkey47 · 13 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're delighted to hear you're happy with your new home, thank you for leaving such a great review about the team!

5/5

Trustpilot

Abbots Place

I am in the process of buying a new home from Dandara and so far my experience was good. The staffs were very friendly and have provided every details very clearly! They were ready to give some good offers to balance the current mortgage crisis. By seeing their model home I was impressed with their quality and standards!

Aneesh · 10 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Great to hear the team were able to help and help you buy your dream home. Thank you for leaving a review.

5/5

Trustpilot

Dandara - Stewkley

I have found Kelly to be friendly and extremely helpful during the whole of the buying process for our new house. She has been unphased by any of my questions which has certainly helped reassure my wife and I during the time for the house to be built.

Nigel · 8 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave such a wonderful review. We're delighted you're so pleased with the service you received and we wish you all the best in your new home.

5/5

Trustpilot

Dandara- St Michaels Park.

Dandara- St Michaels Park.Kelly has been great from the first time I went to visit the site and subsequently agreed to buy one of the houses. Have been sent updates throughout, including photos of progress, which saves me a trip over there. So far experience with Kelly and the site manager has been great.

Keith · 7 December 2022 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave such a wonderful review about Kelly. We're delighted you're so pleased with the service you received and we wish you all the best in your new home.

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Questions about Dandara Eastern

Which Dandara Eastern office has the most reviews?

Braintree has the most, with 1,635 reviews rated 4.8 out of 5, followed by Elsenham with 230.

Where are the Dandara Eastern offices?

The two Dandara Eastern offices, by town:

  • Braintree: Panfield Road, Bocking, Braintree, CM7 5BJ
  • Elsenham: Stansted Road and Isabel Drive, Elsenham, CM22 6GU

Reviews may appear on more than one platform.

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