Trusted Agent profile

Dandara Eastern estate agents in Braintree and Elsenham

4.8

★★★★★ Excellent

1,687 reviews across 2 offices and 2 platforms

Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,687 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

6

Reviews on Google

All 2 offices

Trustpilot logo

1,681

Reviews on Trustpilot

All 2 offices

Our offices

Dandara Eastern's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara Eastern office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Kirkliston, Foxhall Gait

I visited your site in Kirkliston and spoke with Lorraine who was extremely helpful, she recommended we visit another site to view the house we are interested in. I popped in to see Lorraine last week where she advised the particular show home would not be ready for another few months I did mention that I was considering a slightly smaller house as the one we are interested in will not be ready until June 2024. She recommended we view the show home in Eskbank to give us a better idea of the size etc and should we rule it out she could possibly arrange a viewing of the house on her site where the keys had recently been handed over. I emailed Lorraine on Sunday to advise after viewing the show home we have ruled it out and I am delighted to say she has now arrange a viewing of her clients house for later this week. I cannot thank her enough, she has truly gone above and beyond

Nicola · 18 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a wonderful review, Lorraine will be delighted with your comments.

1/5

Trustpilot

It all started so well… wonderful sales…

It all started so well… wonderful sales team, who sold the dream. However, customer ‘care’ post sale has been a joke. St Michaels Park in Stewkley was literally abandoned after the last house was built 4 months ago, no landscaping done, the land deep with weeds, play park unusable….the list goes on. Endless promises that they’ll sort it ‘next week’, next week always comes and goes….they have failed to meet planning obligations with regard to landscaping. Please can we see some progress Dandara!! *UPDATE - 15/10/23…still no progress! Estate exactly the same, no work has taken place despite the promises and comment below!!!!!*

Sarah · 15 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for your review, we value your feedback and we’re happy to hear you received a good service from the sales team. We are, of course, disappointed to hear that you're not happy with Customer Care, however we understand that a member of the team will be visiting site to review and will update you further on the matter after inspection.

5/5

Trustpilot

Pleasant visit

Went to Kirkliston yesterday to find out about some of the houses on offer and was greeted by the lovely Lorraine. She was friendly and knowledgeable and I'm sure she will keep me up-to-date on the progress of the developement. The site is also very well presented and well designed and considered.

Craig · 13 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

The Sweetings

We’ve been in our new Dandara home for 3 months now and have loved every minute of it. Being first time buyers we were new to the house buying process, however, Andrew was really supportive. Andrew helped us with any queries we had and made the process smooth. Max has also been really helpful since we have moved in. We are really happy we chose to buy with Dandara.

J · 12 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Many congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review, Andrew and Max will be delighted with your comments.

5/5

Trustpilot

Dandara has rented my property for me over the last 13 years. I would highly recommend them, they have a fantastic team, they are highly professional, experienced and efficient. I would definitely use

Dandara has rented my property for me over the last 13 years.

Consumer · 12 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased you've had such a great experience with the team. Thank you for taking the time to leave such a wonderful review.

5/5

Trustpilot

Extremely helpful

Extremely helpful, knowledgeable and courteous staff.

Vivien · 12 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that, thank you for taking the time to leave such a great review.

5/5

Trustpilot

I have been dealing with Becky Turner…

I have been dealing with Becky Turner Knowles at the Dandara Deal office.I am buying one of their houses at Wingfield Place.Becky has been extremely helpful and gets back to me on all the questions I have asked. In fact all the people at Dandara have been very good to deal with as I visited various of their projects.But Becky couldn't have been nicer or more cheerful, so deserves a 5 star review.Thank you.

Deborah · 12 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review, Becky will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Renting with Dandara!

Brendan McGill has been amazing - the whole process has been seamless and very efficient. We would definitely use Dandara for rentals in the future.

Millie · 11 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear Brendan has been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

Great service from Dandara

The whole team have been amazing, from when we first enquired with Andrew last year to moving in June 2023. Andrew couldn't have been more helpful and always went out of his way to ensure we were happy. Max has also been great, answering our questions and making sure jobs have been done when asked. All the builders have been polite and helpful and keeping disruption to a minimum.I would definitely recommend buying a house from Dandara.

Malcolm · 11 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased you've had such a great experience with the team. Thank you for taking the time to leave such a wonderful review.

5/5

Trustpilot

Andrew Cruikshank at the sweetings

Andrew Cruikshank at the sweetings, East Malling has been fab! We’ve had a super stressful process moving but he has been really helpful the whole way through and put our mind at ease, We are so happy to now be in our forever home! It’s a beautiful estate by Dandara. Thanks Andrew and team

Leah · 10 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Many congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review, Andrew and the team will be delighted with your comments.

5/5

Trustpilot

Eskbank Gardens

My wife and I recently purchased a new house from Dandara, and we are very pleased with that. Jacqueline, Stuart, Lauren, Ryan and the whole team were brilliant and made the experience very exceptional. Thank you

FM · 8 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

The Sweetings, East Malling

We recently moved into our forever home after securing our plot around 8 months ago. Andrew in the sales office has been great throughout. Always friendly, polite and professional. From start to finish the whole team have been a pleasure, Bob and Max have always been helpful throughout too. Thank you for making this journey for our family such a lovely experience!

Jen · 8 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home. Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team. Andrew, Bob and Max will be so pleased with your comments.

5/5

Trustpilot

The Sweetings

I’m very near completion of buying a Dandara home and it’s been such a great experience. From the very first time I popped to the sweetings to have a little look, customer service has been 10/10 and I also instantly knew I wanted to buy a home there. Andrew has been so helpful the whole time, answers emails quickly, always happy to answer any questions and will sort anything out as quickly as possible. Emma has also been so helpful too! I am so so excited to move into my new home:) thank you so much

Millie · 8 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

The Pippins, Hamstreet Kent

We have recently completed on our new build home at the Pippins development in Hamstreet and couldn't be happier with Dandara as a company. Previously, we owned a new build flat from a large developer and had countless issues and problems, that were very difficult to get resolved. Sceptical on new builds we only popped into the Pippins to have a look at the quality of home to confirm our decision. However the quality of the homes here were brilliant, traditionally built and aesthetically great.We met Joe in the Sales suite who answered every question we had, was open and honest on the every step of the process and would always ensure we were happy. We were able to witness all steps of our home development so we could see first hand the difference in the build with DandaraEmma and Tommy along with Joe have been so helpful at every step of the journey, and now we are in continue to ensure everything is going ok and helping us solve any issues. My faith in new builds has been restored thanks to Dandara and the team at The Pippins. Really recommend their homes.

Sarah · 5 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

The Pippins, Hamstreet

We have recently moved into our New Build home in Hamstreet Kent and we love it. We have previously lived in a new build flat from a different larger developer and we were apprehensive buying another new build property given the less than ideal experience we had with them. However, we are extremely happy with our purchase, with Dandara and with the quality of the build. We looked at the development initially in January 2023, Joe & Tommy were extremely helpful and knowledagble and made everything much easier for us to process. Emma has also been extremely helpful in getting any issues resolved for us quickly! We reserved and exchanged in April/May and Dandra moved forward our completion date from the initial estimate so that we have now moved in. As expected (and with any new build!) there are some snags we have found but they have been quick to sort and the team have been really easy to work with an approachable. I would fully recommend everyone i have met at Dandara currently - The quality of their homes are much better than others i have come across and the staff are friendly and reliable.

James · 5 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased you've had such a great experience with Joe, Tommy and Emma. Thank you for taking the time to leave such a wonderful review.

5/5

Trustpilot

Thank you Dandara

Thank you Dandara, You made the move very easy, all credit to a very professional team.

Chris · 2 October 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review and congratulations on your new Dandara home.

5/5

Trustpilot

Very informative and helpful

Very informative and helpful. Thank you

Emily · 30 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Paddock View, Yapton

We recently purchased a house on the Paddock View development in Yapton. Our experience started back in February where we met Jo, who gave us so much of her time on two visits, showing us available houses until we found the right one for us. Throughout the whole process Jo and Val in the sales team were amazing. They supported us through some very difficult and stressful times. Nothing was too much trouble for them, even offering to assist with the sale of our then current property. The communication and support was excellent at all times. We are so grateful to the whole team including Sam (site manager) who has been very helpful resolving all the snagging issues which were fixed within a short time scale. He regularly checked the process until complete and we were happy. We would definitely recommend anyone thinking about purchasing a Dandara home. Thank you to all the team we have found our dream home.

Mrs · 30 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased you had such a great experience with Jo, Val, Sam and the rest of the team. Thank you for taking the time to leave a review.

5/5

Trustpilot

To sign a new lease was a very quick…

To sign a new lease was a very quick and easy process. Was given a time to arrive and everything was ready so no waiting around.

KC · 28 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

1/5

Trustpilot

So we have lived in our Dandara Home…

So we have lived in our Dandara Home for nearly 3 years and have been waiting for 18 months for a retaining wall to be fixed. The mortar is crumbling and there's cracks appearing. The garden is a bog and been part fixed with nasty grids that have now rusted. I am promised every time I contact Customer Relations that it will be fixed but it never is.

K · 28 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

We're sorry to hear this. We understand from the team that this is being looked into and our contractors are booked to visit on Monday.

5/5

Trustpilot

Excellent communication and great customer care

I have been with Dandara for over 4 years now and I can always depend on them to act fast on concerns or requests. I needed a spare fob for the main door where I live, Samantha sent me an invoice and as soon I paid, the fob was ready for collection the same day. Amazing staff and great customer care.

G · 26 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team.

5/5

Trustpilot

Pleasure to work with the rental team

Very easy communication with Dandara rental team. Appointments are always honoured and on time.Answers to our questions are clear and definite.A pleasure to work with.

Sandrine · 26 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review. The team will be delighted with your comments.

5/5

Trustpilot

We visited Dandara Braintree today

We visited Dandara Braintree today. We had such a warm welcome from Catherine. Thank you for being so patient with us. We took so much of your time, & you showed us 4 amazing homes, different sizes, but boy, did they tick all our boxes! By the end of the day we had received follow-up correspondence from you, especially for a second viewing, the whole family this time! Your service is second to none, & we’ve been to at least 4 other new build developments! Thanks for the refreshments also 😊

Epi · 25 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team. Catherine will be so pleased with your comments.

5/5

Trustpilot

Communications very clear

Communications very clear. Agents, very helpful and understanding. Vital when sometimes juggling work demands, with being available of contractors etc. Nothing seems to be a problem, if I have a problem as a tenant in turn quick attention to my need, or my expectations' managed.

Mike · 21 September 2023 · Dandara Eastern Braintree

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team.

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Questions about Dandara Eastern

Which Dandara Eastern office has the most reviews?

Braintree has the most, with 1,639 reviews rated 4.8 out of 5, followed by Elsenham with 235.

Where are the Dandara Eastern offices?

The two Dandara Eastern offices, by town:

  • Braintree: Panfield Road, Bocking, Braintree, CM7 5BJ
  • Elsenham: Stansted Road and Isabel Drive, Elsenham, CM22 6GU

Reviews may appear on more than one platform.

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