5/5
GoogleJust moved in to my new flat, everyone at Cumbrian properties were amazing and helpful with everything, would recommend to anyone who’s is looking to rent or buy
Trusted Agent profile
Cumbrian Properties estate agents in Carlisle and Penrith
★★★★★
934 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 934 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
57
Reviews on Trustpilot
Business-wide
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Our offices
Cumbrian Properties's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 787 reviews on Google only. Show every review
Google5/5
GoogleBrilliant thank you, especially Jackie M who was communicative and helpful!
Agent replied · 16 April 2026
Thank you for the 5 star review!
5/5
GoogleA great team of kind and helpful workers.
5/5
GoogleI was very pleased in the way Sarah managed to chase people up and provide feedback to me which helped in the purchase of my new house. I found her very professional and prompt with her email responses.
5/5
GoogleWe were selling a family home following a bereavement, it was heartbreaking. But the team at Cumbrian Properties were compassionate, caring and so respectful. They made a difficult time so much more bearable and we are extremely grateful. Excellent service, communication and advice throughout the whole process. Special thanks to Sarah who was just amazing x
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5 star review!
4/5
GoogleLocal estate agents who are diligent professional and come highly recommended.
Agent replied · 16 April 2026
Thank you for the lovely review!
5/5
GoogleWe had a brilliant experience using Cumbrian properties in Penrith. Both Jackie Miller and Jackie Pole dealt with the property we were applying for and they were both extremely accommodating, friendly and professional throughout the process. Things moved quickly and smoothly. Highly recommend
5/5
GoogleVery friendly, efficient and helpful service. My application was processed very quickly and the properties to let are a high standard.
5/5
GoogleBrilliant estate agent to deal with will always go that extra mile for you when needed lettings or sales,in particular Jackie miller at Penrith branch is top notch🥇 …
5/5
GoogleVery friendly and professional service, thankyou
5/5
GoogleVery happy to give a 5 star review as Julie and the business went over and above to sort everything
Agent replied · 28 December 2024
Hi Zoe & Drew, Many thanks for the five stars.
5/5
GoogleSue was wonderful and helpful with the process of applying for a house. Very communicative and friendly. Great service and nice staff.
Agent replied · 28 December 2024
Thank you so much for the Five star review. Enjoy your new property.
5/5
GoogleI got in touch with Sue at Cumbrian properties when I needed to find an apartment in Carlisle and she was so wonderful and very helpful, taking the time to answer all my questions. She also made the process of finding and renting an apartment very streamlined and easy. I highly recommend the service that they provide as it is top notch and convenient.
Agent replied · 28 December 2024
Hi Ansaba, Thank you for the review. We will pass your comments onto Sue. Enjoy your new home.
5/5
GoogleVery thorough excellent service all details explained very well for the rental we have taken
5/5
GoogleHad a wonderful experience with Cumbrian Property...Staffs are very approachable and friendly... Special to Sarah...
Agent replied · 10 December 2024
Hi Mareeta, Thank you for the five star review. Enjoy your new home.
5/5
GoogleI've had an excellent service from all the staff at Cumbrian Properties. The staff kept me up to date with how the sale was progressing. Sarah in particular was always friendly and helpful.
Agent replied · 10 December 2024
Hi Scott, Thank you for the review. Will pass your comments onto Sarah in sales.
5/5
GoogleDear Cumbrian Properties Team, I just wanted to take a moment to express my heartfelt gratitude for the incredible support my friend and I received while searching for a rental through your agency. We truly appreciate all the hard work and dedication you put into assisting us, and we felt compelled to share our experience! From the very first call we made, it was clear that your team stands out amongst others. Your genuine interest in helping us find the perfect home made the process so much easier and enjoyable. Every query we had was met with prompt responses, and whenever we needed clarification, you were just a phone call away. It's rare to find such caring and considerate service, and we are so grateful for it! A special shoutout to Sue, who was incredibly patient and understanding throughout our journey. Her attention to detail and willingness to go the extra mile did not go unnoticed. It's people like her that make such a huge difference in customer experiences, and we couldn't have asked for a better guide during this sometimes stressful process. Thank you once again for your amazing support, warm demeanor, and outstanding service. I will definitely recommend Cumbrian Properties to friends and family looking for rentals in the future. We are so excited about our new place, and we sincerely hope to work with you all again someday! Warm regards, JAGADEESH JAYAKUMAR
Agent replied · 10 December 2024
Hi Jagadeesh, Thank you for the five stars and the extremely kind words. Its nice to know that we are all providing an excellent service. Enjoy your new property.
5/5
GoogleSue was incredible in helping us find our new home on relocating to Carlisle. She offered friendly and thorough support throughout the whole process and was in regular contact providing updates and advice. I could not recommend Sue and Cumbrian Properties highly enough!
Agent replied · 10 December 2024
Hi Tom, Thank you so much for the review. Hope you will all have a lovely Christmas in your new home.
5/5
GoogleThe girls in all departments are very supportive in all aspects of sales, rental and maintenance. Always accessible and everything is followed up and actioned in a timely fashion.
Agent replied · 10 December 2024
Hi John, Thank you so much for the Five star review. Nice to know we are all doing a great job.
5/5
GoogleExcellent Service from Cumbrian Properties from start to finish, particularly from Staff Member Sue who paved the way for our smooth transition from one property to another--highly recommend
Agent replied · 10 December 2024
Hi George, Thank you for the review. Hope you have a lovey Christmas in your new property.
5/5
GoogleSue was absolutely fantastic with getting everything in place for renting out. Highly recommend using Cumbrian Properties for purchasing and renting.
Agent replied · 11 June 2024
Hi Aaron, Thank you for the review. We will pass your comments onto to Charlotte.
5/5
GoogleHave used Cumbrian Properties for about 12 months now to manage rental properties. Very professional service , on the ball and very good at dealing with difficult tenants.
Agent replied · 10 December 2024
Hi Dave, Thank you for the five stars review. Nice to hear that you are happy with the service that Cumbrian Properties provided.
5/5
GoogleSue who works in lettings at Cumbrian properties was amazing , fast, efficient and super helpful. Couldn’t recommend her enough . A really lovey lady.
Agent replied · 10 December 2024
Hi Siobhan, Thank you for the five stars. We will pass your lovely comments onto Sue.
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Questions about Cumbrian Properties
Which Cumbrian Properties office has the most reviews?
Carlisle has the most, with 779 reviews rated 4.8 out of 5, followed by Penrith with 212.
Where are the Cumbrian Properties offices?
Has Cumbrian Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.
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Tell us what you need and up to 3 trusted local agents will be in touch.
