Trusted Agent profile
★★★★★
934 reviews across 2 offices and 3 platforms
Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 934 reviews on three platforms, rated 4.8 out of 5 overall.
787
Reviews on Google
All 2 offices
90
Reviews on Facebook
All 2 offices
57
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Cumbrian Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Cumbrian Properties is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Cumbrian Properties branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in seven years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020. A British Property Awards winner every year since 2020.
2025 3 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 2 Gold The British Property Awards 2024 winners
2023 2 Gold and 1 Bronze The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Showing 787 reviews on Google only. Show every review
5/5
GoogleI have had a few teething problems in my new place but Cumbrian Properties have been really quick to respond to any communication and everything has been fixed within a week. This is far from the experience I have had from other agents. Recommended.
Hi Leanne, Thank you very much for your review. We are glad our excellent maintenance team could help rectify the issues at your new property! All the best.
5/5
GoogleVery professional and friendly team! In particular the lettings and maintence teams do a great job and always go the extra mile to get the best for both tenant and landlord. Brilliant on e-mail and proactive on phone. Cumbrian Properties is tops!
Thanks for the excellent review Jillian! We are happy that we have been able to get the best for you and your tenants over the years and are glad you appreciate our pro activeness! We look forward to helping you in the future
5/5
GoogleOver the years I have had a very good working relationship with all the lettings staff at Cumbrian Properties. they always keep me up to date and are happy to discuss anything. can absolutely recommend as letting agents.
Many thanks for your review for our lettings team, as always we are pleased to help
5/5
GoogleCumbrian Properties provided us with a highly professional yet friendly service when selling our property. Communication was great and we were always kept well informed throughout the whole process. I would highly recommend them and would definatley use them again. 5 star agent!
Thank you very much for your 5 star review, we are pleased to have been able to act as your agent when selling your property
5/5
GoogleI needed advice about a property and as I had used Cumbrian properties several times before I rang and asked for a valuation, as usual I received excellent service from Jackie and Liam who couldn't have been more helpful or more knowledgeable. Outstanding service and I wouldn't hesitate to use them again.
Thank you for your great review, we are pleased to hear that we could help
5/5
GoogleJackie Miller from Cumbrian Properties provided an excellent service from start to finish. She provided advice when needed, conducted viewings and liaised with buyers to get me the best deal.I could not have wanted a better Estate Agent and thoroughly recommend them.
Thanks for the superb review Joyce. We will pass on your kind words to Jackie. We wish you all the best.
5/5
GoogleCumbrian Properties are a very reliable company. They have been looking after my 2 flats now for 14 years. The Lettings dept have been most efficient in dealing with Tenants and tradesmen on my behalf. A wonderful Team. I would recommend them to any future potential Landlord.
Hilary, Thank you for your lovely review. We are overjoyed that we have been able to provide you an efficient and reliable service over the past 14 years and look forward to assisting you in the future. Thanks again
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
1/5
GoogleIncompetent and patronising letting agency. Do not recommend.
1/5
GoogleDreadful - this company is an example of what Estate Agents a bad reputation!
5/5
GoogleExcellent service, especially from Megan who is always helpful and resolved any issues quickly.
4/5
GoogleStaff were always helpful and polite and tried to keep me updated with what was happening during what became a long and protracted purchase of the property I was buying.
5/5
GoogleExcellent service from Megan and the rest of the team, they kept me informed right through the process and were always willing and helpful when information was required for my recent purchase.
1/5
GoogleI've dealt with almost every estate agent in Carlisle and used them as full management when renting property out and I've also dealt with many in Spain and to be honest their all W- - - - - S , but I have to say I have found Cumbrian Properties to be the most inefficient and unprofessional,, full management what a joke you ask them to do something and have to keep asking them and eventually you'd have to arrange it yourself .
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleGood friendly and very helpful
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle has the most, with 779 reviews rated 4.8 out of 5, followed by Penrith with 212.
Yes. In The Trusted Agent 2026 awards, Carlisle won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 15 other industry awards since 2020.
